Italian Gourmet UK Ltd Reviews 

1,135
TrustScore 4.5 out of 5

4.5

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See what reviewers are saying

Rated 5 out of 5 stars

Found exactly what I was looking for, no problems with ordering or delivery . Great company lots of really good products.

Rated 5 out of 5 stars

Was able to get a breakfast cereal for my autistic son because Ireland seems to have stopped stocking that specific type of Krave. Great to be able to buy it in bulk. Delivery was good considering o... See more

Rated 4 out of 5 stars

Everything supplied was excellent, the only sad part was the use of a sub-standard courier, who chose to leave the package in our front garden, in the rain, with no apparent attempt to knock, ring or... See more

Company replied

Rated 4 out of 5 stars

I just enjoy shopping with your company. It's so hard to find true Italian foods up here especially with the selection & the price is reasonable. I will miss ordering my usual goodies. Hope you change... See more

Company replied

Company details

  1. Italian Food Shop

Written by the company

Italian Gourmet your Italian food online store in the UK home delivery across the Europe of pasta, extra virgin olive oil, tomato, flour and more.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.5

All reviews

(1,135)

11 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Simply Amazing

Reliable and on time delivery

23 October 2024
Italian Gourmet UK Ltd logo

Reply from Italian Gourmet UK Ltd

Thank you for your purchase!

Good morning,
We would like to thank you sincerely for choosing ‘Italian Gourmet’ for your recent purchase. We are delighted to have you as a customer and hope that the product fully meets your expectations.

If you have any questions or need assistance, please do not hesitate to contact us, we are always at your disposal.

Thank you again for your trust.

Best regards.

Rated 5 out of 5 stars
Italian Gourmet UK Ltd logo

Reply from Italian Gourmet UK Ltd

Thank you for your purchase!

Good morning,
We would like to thank you sincerely for choosing ‘Italian Gourmet’ for your recent purchase. We are delighted to have you as a customer and hope that the product fully meets your expectations.

If you have any questions or need assistance, please do not hesitate to contact us, we are always at your disposal.

Thank you again for your trust.

Best regards.

Rated 3 out of 5 stars

The products are excellent quality and…

The products are excellent quality and very well packaged. The delivery on the other hand was very slow.

19 November 2024
Unprompted review
Italian Gourmet UK Ltd logo

Reply from Italian Gourmet UK Ltd

Thank you for your purchase!

Good morning,
We would like to thank you sincerely for choosing ‘Italian Gourmet’ for your recent purchase. We are delighted to have you as a customer and hope that the product fully meets your expectations.

If you have any questions or need assistance, please do not hesitate to contact us, we are always at your disposal.

Thank you again for your trust.

Best regards.

Rated 5 out of 5 stars

This is a very helpful small company

This is a very helpful small company, which always does it's best for customers

21 October 2024
Italian Gourmet UK Ltd logo

Reply from Italian Gourmet UK Ltd

Thank you for your purchase!

Good morning,
We would like to thank you sincerely for choosing ‘Italian Gourmet’ for your recent purchase. We are delighted to have you as a customer and hope that the product fully meets your expectations.

If you have any questions or need assistance, please do not hesitate to contact us, we are always at your disposal.

Thank you again for your trust.

Best regards.

Rated 5 out of 5 stars

I have placed several orders over a few…

I have placed several orders over a few years now. Always given excellent service and delivery. I m saddened to hear that I am now no.longer able to place orders online with them. I absolutely love the product I buy regularly , and don't know how where to purchase it from. Such a shame!!!!!!
But 'Thank You'!!!!

10 October 2024
Italian Gourmet UK Ltd logo

Reply from Italian Gourmet UK Ltd

Thank you for your purchase!

Good morning,
We would like to thank you sincerely for choosing ‘Italian Gourmet’ for your recent purchase. We are delighted to have you as a customer and hope that the product fully meets your expectations.

If you have any questions or need assistance, please do not hesitate to contact us, we are always at your disposal.

Thank you again for your trust.

Best regards.

Rated 5 out of 5 stars

FAntastic support

Despite one of the 2 parcel did not arrived as planned, the customer service was fantastic and all was resolved. Thank you.
Walter

15 October 2024
Italian Gourmet UK Ltd logo

Reply from Italian Gourmet UK Ltd

Thank you for your purchase!

Good morning,
We would like to thank you sincerely for choosing ‘Italian Gourmet’ for your recent purchase. We are delighted to have you as a customer and hope that the product fully meets your expectations.

If you have any questions or need assistance, please do not hesitate to contact us, we are always at your disposal.

Thank you again for your trust.

Best regards.

Rated 5 out of 5 stars

I have received everything

I have received everything. Fast delivery, I recommend them. Thank you.

18 October 2024
Italian Gourmet UK Ltd logo

Reply from Italian Gourmet UK Ltd

Thank you for your purchase!

Good morning,
We would like to thank you sincerely for choosing ‘Italian Gourmet’ for your recent purchase. We are delighted to have you as a customer and hope that the product fully meets your expectations.

If you have any questions or need assistance, please do not hesitate to contact us, we are always at your disposal.

Thank you again for your trust.

Best regards.

Rated 5 out of 5 stars

Brilliant service

Brilliant service, just so sad the online shop has closed down. It would be wonderful if I could still have access to the gluten free products.

7 October 2024
Italian Gourmet UK Ltd logo

Reply from Italian Gourmet UK Ltd

Thank you for your purchase!

Good morning,
We would like to thank you sincerely for choosing ‘Italian Gourmet’ for your recent purchase. We are delighted to have you as a customer and hope that the product fully meets your expectations.

If you have any questions or need assistance, please do not hesitate to contact us, we are always at your disposal.

Thank you again for your trust.

Best regards.

Rated 4 out of 5 stars

Very happy with products I ordered

Very happy with products I ordered, dropped a star because delivery was over a week.

7 October 2024
Italian Gourmet UK Ltd logo

Reply from Italian Gourmet UK Ltd

Thank you for your purchase!

Good morning,
We would like to thank you sincerely for choosing ‘Italian Gourmet’ for your recent purchase. We are delighted to have you as a customer and hope that the product fully meets your expectations.

If you have any questions or need assistance, please do not hesitate to contact us, we are always at your disposal.

Thank you again for your trust.

Best regards.

Rated 5 out of 5 stars

Great service

Great service, fast and efficient

17 October 2024
Italian Gourmet UK Ltd logo

Reply from Italian Gourmet UK Ltd

Thank you for your purchase!

Good morning,
We would like to thank you sincerely for choosing ‘Italian Gourmet’ for your recent purchase. We are delighted to have you as a customer and hope that the product fully meets your expectations.

If you have any questions or need assistance, please do not hesitate to contact us, we are always at your disposal.

Thank you again for your trust.

Best regards.

Rated 5 out of 5 stars

Perfect

Lots of quality products to choose from for a great price

14 October 2024
Italian Gourmet UK Ltd logo

Reply from Italian Gourmet UK Ltd

Thank you for your purchase!

Good morning,
We would like to thank you sincerely for choosing ‘Italian Gourmet’ for your recent purchase. We are delighted to have you as a customer and hope that the product fully meets your expectations.

If you have any questions or need assistance, please do not hesitate to contact us, we are always at your disposal.

Thank you again for your trust.

Best regards.

Rated 5 out of 5 stars

Happy customer

Great service and good prices. The products are very good many thanks.

3 October 2024
Italian Gourmet UK Ltd logo

Reply from Italian Gourmet UK Ltd

Thank you for your purchase!

Good morning,
We would like to thank you sincerely for choosing ‘Italian Gourmet’ for your recent purchase. We are delighted to have you as a customer and hope that the product fully meets your expectations.

If you have any questions or need assistance, please do not hesitate to contact us, we are always at your disposal.

Thank you again for your trust.

Best regards.

Rated 4 out of 5 stars

postcode correction

I made a mistake on the postcode. I informed IG and they were able to rectify it and this ensured the delivery of my order to me.

10 October 2024
Italian Gourmet UK Ltd logo

Reply from Italian Gourmet UK Ltd

Thank you for your purchase!

Good morning,
We would like to thank you sincerely for choosing ‘Italian Gourmet’ for your recent purchase. We are delighted to have you as a customer and hope that the product fully meets your expectations.

If you have any questions or need assistance, please do not hesitate to contact us, we are always at your disposal.

Thank you again for your trust.

Best regards.

Rated 5 out of 5 stars
Italian Gourmet UK Ltd logo

Reply from Italian Gourmet UK Ltd

Thank you for your purchase!

Good morning,
We would like to thank you sincerely for choosing ‘Italian Gourmet’ for your recent purchase. We are delighted to have you as a customer and hope that the product fully meets your expectations.

If you have any questions or need assistance, please do not hesitate to contact us, we are always at your disposal.

Thank you again for your trust.

Best regards.

Rated 5 out of 5 stars

It was really great

It was really great to have the delivery connected to the shop app, made it easier to track the progress. I’m really happy with my order and thankful for Italian Gourmet, it’s the only place in the Uk I can source these juices for my husband as a treat!

11 October 2024
Italian Gourmet UK Ltd logo

Reply from Italian Gourmet UK Ltd

Thank you for your purchase!

Good morning,
We would like to thank you sincerely for choosing ‘Italian Gourmet’ for your recent purchase. We are delighted to have you as a customer and hope that the product fully meets your expectations.

If you have any questions or need assistance, please do not hesitate to contact us, we are always at your disposal.

Thank you again for your trust.

Best regards.

Rated 5 out of 5 stars

Fast delivery

9 October 2024
Italian Gourmet UK Ltd logo

Reply from Italian Gourmet UK Ltd

Thank you for your purchase!

Good morning,
We would like to thank you sincerely for choosing ‘Italian Gourmet’ for your recent purchase. We are delighted to have you as a customer and hope that the product fully meets your expectations.

If you have any questions or need assistance, please do not hesitate to contact us, we are always at your disposal.

Thank you again for your trust.

Best regards.

Rated 5 out of 5 stars

Worked like clockwork and genuine…

Worked like clockwork and genuine Italian goods bought for a fraction of the price in UK. Sadly though the company ceases trading here this month somewhen.

7 October 2024
Italian Gourmet UK Ltd logo

Reply from Italian Gourmet UK Ltd

Thank you for your purchase!

Good morning,
We would like to thank you sincerely for choosing ‘Italian Gourmet’ for your recent purchase. We are delighted to have you as a customer and hope that the product fully meets your expectations.

If you have any questions or need assistance, please do not hesitate to contact us, we are always at your disposal.

Thank you again for your trust.

Best regards.

Rated 5 out of 5 stars

Excellent products

Excellent products, good commication re delivery

7 October 2024
Italian Gourmet UK Ltd logo

Reply from Italian Gourmet UK Ltd

Thank you for your purchase!

Good morning,
We would like to thank you sincerely for choosing ‘Italian Gourmet’ for your recent purchase. We are delighted to have you as a customer and hope that the product fully meets your expectations.

If you have any questions or need assistance, please do not hesitate to contact us, we are always at your disposal.

Thank you again for your trust.

Best regards.

Rated 2 out of 5 stars

Broken…pringles

Most of the pringle crisps were broken in to pieces.they were for birthday present as she loves ketchup pringles.so i had to oppologise to her for broken ones.not really very good packaging for its journey to me.

7 October 2024
Italian Gourmet UK Ltd logo

Reply from Italian Gourmet UK Ltd

Good afternoon,
we are sorry about the incoveninte, you can contact our customer service who will be at your disposal.

Thank you in advance for your understanding.

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