A true sign of a good company isn’t just the quality of the product, but how they respond when something goes wrong. ITP responded to an issue within 12 hours and immediately sent out a replace... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
22 litre35x30cm white lacquered pail with lid, delivered promptly, carefully packaged and as described. The handle clamps through to inside of the bucket, white sealant tape down seam and came with l... See more
First time used the company and definitely will not be my last time. Absolutely fantastic from start to finish. Professionalism that now fails many companies. Such a pleasure. Quality, speed of delive... See more
ITP have consistency provided fast delivery of fantastic products and are head and shoulders above all other more larger firms. They have superb answers when needed and I’ve used there services for... See more
Company details
- #14 of 38 best companies in Packaging Supply Shop
- #1 of 1 best companies in Barrel supplier
- #7 of 17 best companies in Packaging company
- #1 of 4 best companies in Plastic bag supplier
- #10 of 23 best companies in Plastic Products Supplier
- #2 of 2 best companies in Steel drum supplier
Written by the company
ITP Packaging is an online packaging supplier of Industrial, Transit and Protective Packaging. Although our product range consists of Industrial, Transit and Protective Packaging mainly for the production or manufacturing industries, our customer base ranges from private individuals to multi-national organisations. Regardless of your requirements, our Customer Service team are available to answer any questions you have. If you’re not sure whether we have what you’re looking for or you’re just not sure whether we’ll cater to your needs, please get in touch. We’re happy to answer any of your questions and assist you in finding a solution.
Contact info
22-24 Slaidburn Industrial Estate, PR9 9YF, Southport, United Kingdom
- 0333 9874565
- hello@itppackaging.com
- www.itppackaging.com
4.8
Excellent
2k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent service from initial order…
Excellent service from initial order and delivery was on time and as specified
16 December 2025
Perfect product
I ordered 25ltr water storage
Perfect product
Perfect delivery
No fuss no oversell
15 December 2025
Great service I received very prompt and professional…
I received very prompt and professional service which helped significantly in achieving a deadline
8 December 2025
Excellent all round service.
The website is easy to use and the delivery service is excellent. I have used this company several times and also find that the quality of the products has not disappointed.
11 December 2025
Plastic jerrycan taps
Good communication, kept informed at each step, prompt dispatch well packed and delivered on time. Good product at a good price.
8 December 2025
straightforward
It is a product not easily available elsewhere. It was a reasonable price. The packages were dispatched almost immediately. It's not as though buying vermiculite would ever be a pleasure, but the whole thing was as straightforward as possible.
8 December 2025
Website easy to navigate.
Website easy to navigate and find what you need.Delivery fast and efficient and items bought were exactly as described.
2 December 2025
The barrel came on time as promised and…
The barrel came on time as promised and I will getting some more soon
3 December 2025
quick delivery
quick delivery, good communication and good product. what's not to like!
1 December 2025
Excellent product
Excellent product, exactly as hoped for, and delivered very promptly with no problems. Would recommend this company.
10 November 2025
exceptional speedy delivery
12 November 2025
Exactly as order quickly delivered
Exactly as order quickly delivered. Very happy thank you.
11 November 2025
Delivered on time
10 November 2025
Customer service
Thank you to ITP, for your prompt response to my SOS and getting the barrel out to me the following day. Had you not assisted me I would have missed the shipment date to Jamaica's hurricane victims.
10 November 2025
Excellent product easily ordered
Excellent product easily ordered, free postage and two day delivery, what more could you want.
10 November 2025
Prompt delivery in good order
Prompt delivery in good order. Our second tank purchased.
10 November 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.