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ITP Packaging Ltd Reviews 1,567

•
TrustScore 5 out of 5

4.8

Packaging Supply Shop
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Review summary

Created with AI, based on recent reviews

Looking at 241 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent products, highlighting their quality and durability. Many people appreciate the efficient service, noting the ease of ordering and the promptness of dispatch. The delivery service is frequently mentioned as fast, with many orders arriving sooner than expected. However, some customers also noted issues with delivery, including delayed or missed deliveries, and damaged packaging upon arrival. A few people experienced problems with communication regarding their orders or felt that their specific needs were not adequately addressed.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the quick and prompt delivery,... See more

Product

Users describe positive interactions with product. Customers consistently praise the excellent quality and... See more

Service

Consumers find service to be positive. Many reviewers praise the great and excellent service, often... See more

Order

Reviewers highlight positive aspects of order. Customers consistently praise the easy and straightforward... See more

Quality

Customers consistently note positive experiences with quality. Reviewers frequently describe products as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A true sign of a good company isn’t just the quality of the product, but how they respond when something goes wrong. ITP responded to an issue within 12 hours and immediately sent out a replace... See more

Rated 5 out of 5 stars

22 litre35x30cm white lacquered pail with lid, delivered promptly, carefully packaged and as described. The handle clamps through to inside of the bucket, white sealant tape down seam and came with l... See more

Rated 5 out of 5 stars

First time used the company and definitely will not be my last time. Absolutely fantastic from start to finish. Professionalism that now fails many companies. Such a pleasure. Quality, speed of delive... See more

Rated 5 out of 5 stars

ITP have consistency provided fast delivery of fantastic products and are head and shoulders above all other more larger firms. They have superb answers when needed and I’ve used there services for... See more

Company details

  1. #14 of 38 best companies in Packaging Supply Shop
  2. #1 of 1 best companies in Barrel supplier
  3. #7 of 17 best companies in Packaging company
  4. #1 of 4 best companies in Plastic bag supplier
  5. #10 of 23 best companies in Plastic Products Supplier
  6. #2 of 2 best companies in Steel drum supplier

Written by the company

ITP Packaging is an online packaging supplier of Industrial, Transit and Protective Packaging. Although our product range consists of Industrial, Transit and Protective Packaging mainly for the production or manufacturing industries, our customer base ranges from private individuals to multi-national organisations. Regardless of your requirements, our Customer Service team are available to answer any questions you have. If you’re not sure whether we have what you’re looking for or you’re just not sure whether we’ll cater to your needs, please get in touch. We’re happy to answer any of your questions and assist you in finding a solution.

Contact info

4.8

Excellent

TrustScore 5 out of 5

2k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Good Customer Service

I had a great experience buying from this company. The product are good quality and customer service is excellent. Delivery was also quick.

16 October 2025
Rated 5 out of 5 stars

Excellent service

Excellent service . Called me to advise item wasn’t in stock but we found a suitable replacement and, even though we were a couple of hours past the cut off time , the package was still shipped and arrived the next day .

16 October 2025

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