Very quick and efficient service, from a great cricket shop. My only minor grumble was that the parcel could've been slightly better taped - one of the small items was stuck to the external tape - wh... See more
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Sent my own bat for knocking service. Although the edges of bat are rolled nicely it still feels not enough knocking done especially on the lower part/ toe area. On top of it, when i took my bat in n... See more
I recently bought nearly the whole kit from Its Just Cricket and honestly believe that it is a shop that sells the biggest range of best value-for-money equipment. Their communication and customer ser... See more
Company replied
Received my cricket bat (Kookaburra Ghost 4.2) today, which made me smile with childlike enthusiasm! Getting back to cricket after almost 20 years. :) The bat feels great in my hands, the pickup was... See more
Company replied
Company details
Written by the company
Specialist Cricket Shop in Wrexham. Known as "The Genuine All-Rounder for Amateur Cricketers" and the most subscribed YouTube channel in cricket retail globally!
Contact info
Unit 22, Abenbury Way, LL13 9UZ, Wrexham, United Kingdom
- 07737 046 857
- sales@itsjustcricket.co.uk
- www.itsjustcricket.co.uk
4.3
Excellent
1k reviews
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This company hasn't invited customers recently, so reviews may not be representative
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Good quality product good service
Good quality product no problems with delivery packaging or time
Good service
22 January 2021
Reply from It's Just Cricket Ltd
Hi Michael, thanks for your kind review! We are happy that you are happy and look forward to doing business with you again in future.
Very quick and efficient service
Very quick and efficient service, from a great cricket shop. My only minor grumble was that the parcel could've been slightly better taped - one of the small items was stuck to the external tape - which did stop it falling out altogether (!) so no harm done.
I've normally gone into the shop so to get things via post was a new experience, once i'd recommend - (especially if it's better taped)
15 January 2021
Reply from It's Just Cricket Ltd
Hi Peter, thanks for your kind review and for bringing to our attention the packaging issue. Not sure what happened there but we will take your feedback onboard and aim for this to be a one-off!
Did not receive my product yet
Did not receive my product yet. No updates on tracking system.
Could be the pandemic causing delay however some sort of update would be appreciated.
Usually excellent service- the GM Noir i bought 2 years ago arrived within a week.
13 January 2021
Reply from It's Just Cricket Ltd
Hi Larry, sorry for the delay. We emailed you the tracking number on the day it was dispatched. We acknowledge that this was over a week after your order was placed because we were away on Christmas holiday and only returned to work full time on January 4th. We used Royal Mail and unfortunately the pandemic has indeed slowed down their service a little due to staff shortages etc but we have no control over that unfortunately. In hindsight, we should have probably used DHL instead - like we did with your bat - but I still think you will receive the gloves soon. Please keep an eye on the tracking information and do chase us up if you haven't received by next week. We can try to find out more information from Royal Mail if necessary.
Knowledgable, Honest and Prompt
I recently purchased a bat from its just cricket and I am delighted with the promptness of delivery (just 3 days from order) and more importantly the quality of the product.
Steve was fanstastic I called him on multiple occasions asking for advice on which bat I should choose within my particular budget he was always friendly, happy to help and never tried to push me to purchase bats out of my budget.
Steve was incredibly honest about each bat and actually suggested a bat at the lower end of my budget as he felt it would be the correct one for me.
Steve even went as far as sending me pictures of the exact bat I would be receiving before purchase to ensure I was happy with everything.
I was very comfortable ordering from Its Just Cricket and will 100% be recommending to my friends and using them for future purchases.
12 January 2021
Unprompted review
Reply from It's Just Cricket Ltd
Hi Max, thanks for your kind review. As a business, we take great pride in our honesty and believe this sets us apart from many others, so it's especially pleasing to hear that you have noticed and valued this. Hopefully you will get to use the bat this season and that it helps you score lots of runs if so! We wish you all the best and look forward to kitting you out further in the future.
Great phone and online support and a…
Great phone and online support and a quick turn around with the knocking in of the bat. Just waiting for the chance to test its middle!! Thank you Gents
11 January 2021
Reply from It's Just Cricket Ltd
Hi Andy, thanks for your kind review. We hope your son scores lots of runs with the bat - there are certainly runs in it! We look forward to assisting you again in the future.
This is my second order and both times…
This is my second order and both times the purchased items were dispatched swiftly. I was satisfied with the condition of the items and would use this company again in the future.
Regards, Darren.
9 January 2021
Reply from It's Just Cricket Ltd
Hi Darren, thanks for your kind review and for your loyalty so far. We look forward to sending more orders your way in future.
Reply from It's Just Cricket Ltd
Hi, thanks for your kind review. It's great to hear that you are happy and don't forget to come back to us for more in the future!
Pleasantly surprised!
They have great service. The guys are very responsive & quick to answer any of your queries. I ordered a helmet & even though they said it might be delayed, I was pleasantly surprised that it got delivefeed on Xmas day. Though it sounds kitsch, I was pleasantly surprised. I definitely recommend them. Well done guys!
7 January 2021
Reply from It's Just Cricket Ltd
Hi Vikram, thanks for your kind review. We can't take credit for the Christmas Day delivery service, but are also pleasantly surprised that our couriers were able to do that! We are also very pleased that you are happy and look forward to doing business with you again in the future.
I got informed that my bat hasn't been…
I got informed that my bat hasn't been knocked in after purchasing it two weeks back. What a disgrace 😤
4 January 2021
Reply from It's Just Cricket Ltd
Hi Abednico, we are sorry about this. As you know, you ordered the bat on December 14th and our knocking-in service takes 2-3 weeks, as detailed on our website. We acknowledge that it has now been exactly three weeks, so yes, it has taken us a bit longer than normal. This is because we were away for over a week for Christmas holiday. However, we have now expedited the service for you and aim to dispatch the bat before the end of this week. You will receive full tracking information from DHL on the day it leaves us. We thank you in advance for your patience and understanding.
Reply from It's Just Cricket Ltd
Hi Barnaby, thanks for your kind review - we are delighted to hear it! Great time to be using the machine now, isn't it?!
Great service
Great service! Managed to get a knocked in bat in time for Christmas for a very grateful niece!
29 December 2020
Reply from It's Just Cricket Ltd
Hi Prue, thanks for your kind review! Great to hear that it arrived in time too! Must have been one of her better Christmas presents?! 😀
Thanks for Saving Christmas!!
Steve was very helpful and knowledgable, nothing was too much trouble, he took the time to explain everything and quickly dispatched items very quickly to ensure they arrived in time.
27 December 2020
Reply from It's Just Cricket Ltd
Hi Kim, thanks for your kind words - they are greatly appreciated, and we are delighted to hear that your Christmas was saved! It was a very strange Christmas for us all this year, so it's especially pleasing to hear things like this from our valued customers.
Reply from It's Just Cricket Ltd
Hi Si, thanks for your kind review. We are pleased that you're pleased! 😀
A five star service from placing order…
A five star service from placing order to delivery. Special thanks to Steve and I would definitely recommend and purchase from the website again.
24 December 2020
Reply from It's Just Cricket Ltd
Hi Syed, thanks for your kind review! We are delighted to hear that you will be recommending and using us again. We look forward to doing business with you again.
Paul has been extremely profession in…
Paul has been extremely profession in his reviews . Followed by professional dealing and timely deliveries
23 December 2020
Great service and feedback
Great service and feedback. Responded to emails with advice on bat selection and the options available, followed up with timely delivery.
21 December 2020
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