IU Internationale Hochschule - Fernstudium Reviews 

2,834
TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

I would like to express my deepest gratitude to Natalia Acosta. Despite the short notice of my request, she made a dedicated effort to resolve the issue, keeping me updated step by step. I cann... See more

Company replied

Rated 5 out of 5 stars

My experience with IU has been amazing so far. I always wanted to do a masters course which was recognised and held good value while not quitting my job. I found this combination with IU online master... See more

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Rated 5 out of 5 stars

I have been studying at IU for for a month or so, It's been nothing but an amazing experience. I was shocked when I saw the large number of events being held almost daily. Very responsive staff, alway... See more

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Rated 5 out of 5 stars

I study civil engineering remotely at IU. The availability of the lecturers is really impressive. In most cases I get an answer on the same day when I have a question regarding the course material, e... See more

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Company details

  1. Educational institution
  2. College

Written by the company

Dein Leben ist bunt und einzigartig. Egal, welche Ziele Du verfolgst oder Herausforderungen Dein Alltag für Dich bereithält: Du verdienst ein Studium, das sich Dir und Deinen Bedürfnissen anpasst – ohne Kompromisse. Deshalb lernst Du im Fernstudium der IU Internationalen Hochschule (IU) online und 100% flexibel. Dir stehen vielseitige digitale Lerntools und virtuelle Live-Formate zur Verfügung, die selbstbestimmtes Lernen so einfach machen wie noch nie.


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4.2

Great

TrustScore 4 out of 5

3k reviews

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4.2

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(2,834)

264 reviews in the last 12 months

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Rated 5 out of 5 stars

Improvements

Can see quite a few initiatives, improvements, and new features lately.

16 December 2021
Unprompted review
IU Internationale Hochschule - Fernstudium logo

Reply from IU Internationale Hochschule - Fernstudium

Hi Louis,

many thanks for your positive Feedback!
We promise to continue working on new initiatives and features and of cource to constantly improve our service.

Many thanks and kind regards,
Your Team at the IU International University

Rated 1 out of 5 stars

THIS IS A JOKE!!!

This is a joke!!! After more than 18 months in distance learning, I would like to give 0 stars.
The scripts are sometimes SIMPLY WRONG (I know this from practice and years of job experience), the corrections sometimes take 3 months, and the quality of the materials provided is simply inferior!

And for that I pay 312€/month.

If I could, I would just transfer to another university - here you don't learn much and still have to be careful not to acquire the wrong information.

A JOKE and a WASTE OF MONEY!

Das ist ein Witz!! Nach über 18 Monaten im Fernstudium würde ich gerne 0 Sterne geben.
Die Skripte sind teilweise EINFACH FALSCH (das weiß ich aus der Praxis und jahrelanger Joberfahrung), die Korrekturen dauern teilweise 3 Monate, und die Qualität der zur Verfügung gestellten Materialien ist einfach minderwertig!

Und dafür zahle ich 312€/Monat.

Könnte ich, würde ich einfach an eine andere Uni transferieren - hier lernt man nicht viel und muss noch aufpassen, dass man sich keine falschen Informationen aneignet.

Ein WITZ und eine komplette ABZOCKE.

7 November 2021
Unprompted review
IU Internationale Hochschule - Fernstudium logo

Reply from IU Internationale Hochschule - Fernstudium

Hallo Davyd,

vielen Dank für Dein Feedback. Wir bedauern es sehr, dass Du keine positiven Erfahrungen mit unserem Studienangebot gemacht hast. Wenn Du magst, dann schicke uns gern nochmal eine Nachricht an qualitaetsmanagement-fernstudium@iu.org, damit wir Deiner Unzufriedenheit auf den Grund gehen und etwaige Missverständnisse aus dem Weg räumen können.

Wir wünschen Dir alles Gute und viel Erfolg bei Deinem weiteren beruflichen Weg.

Viele Grüße Dein Team der IU Internationalen Hochschule

Rated 1 out of 5 stars

I asked online for information

Scam-Company. I asked online for information. Then I got a call saying that the information has been sent or will be sent; so obviously they do not have a clear process for this. By now I have not got any email after the initial email confirmation.
Then I asked who the professors are for the requested study. They said they do not know. I asked again if they could provide me this information since this is one of the most important informations for choosing a study. The answer was literally: "They would explain it one last time again friendly that they do not know the professors" ("ich erklärs nochmals freundlich"). Who needs a menace in the first call? Since they constantly interrupted me when I was talking, I terminated the call.

Edit 19.6.2024// Worse than that, later I booked a free test month and cancelled it. I never heard from iu again. Now, many monthes later I get a letter from a bad debt collection company claiming costs and fees of 1580€ though I cancelled the free test and NEVER got a bill from them!
BEWARE of IU - very bad business model!

6 October 2021
Unprompted review
IU Internationale Hochschule - Fernstudium logo

Reply from IU Internationale Hochschule - Fernstudium

Hi Dan,

thank you for your feedback here on Trustpilot.
We are very sorry to hear that you had such a negative experience with our service.
To give use the chance to provide you with a better service and also to prevent this kind of experience for users we would appreciate it if you sent us an email to qualitaetsmanagement-fernstudium@iu.org, with your story.

Please be assured that we take feedback like yours very seriously and are constantly working on improving.


Many thanks and kind regards,

Your Team for Distance Learning
IU International University of Applied Sciences.

Rated 1 out of 5 stars

Poor value for money and waste of your time

At the beginning I thought it was brilliant and really the perfect study model offering flexibility and a great education. Sadly, my experience has changed and I've realised that where there was an opportunity for this to be a modern and forward-thinking university, unfortunately it is very much entrenched in the old-school German system and provides very little value for money.

Here are a few red-flags:
- Not a single course (that I have so far taken and I am in second year) offers video tutorials or live teaching. You get a course book from which to learn things like advanced mathematics/statistics/python etc. These are subjects that need teaching, and although you can google them, it is confusing and frustrating especially when you are paying so much. And a 30 min Q&A with the tutor every 2 weeks doesn't even begin to cover it.

- There are very few materials. For example, many courses do not offer past exam papers to help you get used to the style of question or to practise your timings. There are very few practise questions and where they do exist they do not come with solutions so you can see what you did wrong. These are basics for a paid university course, and the fees are not cheap!

- In the German system the professor has the final word. This means they write the exam and there is no external moderator to keep it comparable to other courses in the country or of a similar level, eg. first year level. You can find yourself writing one of the most difficult maths exams in the country and maybe even failing it, and there is no external body to check that what your professor has set is fair. I have also had cases where I had the right answer in the exam but because I used a different method, the question was still marked as wrong. As a result some of my grades are very low but not a reflection on what I actually knew and worked for.

- Similarly, if the pass rate for that class is ridiculously low, this is not (as is the case in the UK) seen as a reflection of poor or sub-standard teaching. The professor has the final word, not you the person paying their wages. This lack of responsibility on the professor to impart a decent education, means you can be in a class with a pass rate of 15%, no videos or online tutorials, and you are so far into the course and paid so much that you have no way out.

- A big red flag for me is that IU are very reluctant to share course pass rates. If they were proud of how well their students were doing, surely this is something they would happily share?

- The IU seems to be terrible at replying to email or following up on any concerns. At the beginning they are quick and really pleasant to deal with but once you are in they don't care so much. At some point I began to wonder if the whole thing is a scam.

If I could go back in time, I would tell myself to stay away. Maybe somewhere else you have to pay more, or maybe you have a slightly stricter schedule, but at IU I have wasted a lot of time and money, and from everyone else I have spoken to on the course their experience has been similar.

23 August 2021
Unprompted review
IU Internationale Hochschule - Fernstudium logo

Reply from IU Internationale Hochschule - Fernstudium

Dear Kay,

Thank you for your detailed feedback here on Trustpilot. We are sorry to hear you feel that way about your online studies.
Live teaching sessions were previously offered but due to a lack of students attending, we had to cancel them. However based on recent student feedback, we have now started a pilot project for interactive online lessons, which will also be recorded. This pilot has launched in a selected number of courses and will continue to be rolled out over the next couple of months.

We have been offering one sample exam in almost all major courses which also includes a sample solution. In 2020, we have actually increased that number to three sample exams. For all exam courses, we make every effort to ensure that at least one sample exam including a solution is available in a timely manner. For written papers there is no sample solution. You may view the correctors’ feedback after submission though, which is an exclusive offer we have for our students as this is not standard practice at German universities.
Additionally, you can always refer to the Course Feeds and online tutorials where lecturers can help you with tips and tricks on how to work on the assignments given.

We apologize if you had to wait longer than expected for a reply from our Students Office. It is true that during the Covid-19 pandemic, with everyone suddenly working from home, it has been more challenging to deal with all our students’ requests in the same timely manner as before. However, we have been increasing our capacities and we continue to hire more staff.
Please be assured that we care very much about our students and it is of highest priority to us that everyone has a successful and enjoyable study experience.

If you have any more feedback, please feel free to use the feedback survey at the end of each module, our regularly sent out service evaluation or the feedback form on the myCampus website.

Many thanks and kind regards,

Your Team for Distance Learning
IU International University of Applied Sciences

Rated 1 out of 5 stars

IUBH can do better

I was a student at the IUBH distance learning but unfortunately it is very difficult to get support and settle down problems and issues there are only question and answer live sessions (no online lectures) plus the sessions are not recorded which is not useful for working students
Furthermore it takes alot of time to get an email reply from students office and as well as IT help desk
Unfortunately i had to withdraw from the study contract
This university can do much better

12 May 2021
Unprompted review
IU Internationale Hochschule - Fernstudium logo

Reply from IU Internationale Hochschule - Fernstudium

Dear Sarxel MD,

Thank you for taking the time to write this review for us here on Trustpilot.

We are very sorry to hear that you made the decision to quit your study contract. We especially regret that you had the feeling you didn’t receive the support you needed to finish your studies.

Please be assured that we take feedback like yours very seriously and are constantly working on improving our study programs as well as our support system for students.

The media concept was updated recently and online lectures were changed to Q&A sessions based on feedback from a majority of students who preferred this way of online learning.

However if there is anything specific you would like to add that could help us improve our services for other students, we would appreciate it if you sent us an email to qualitaetsmanagement-fernstudium@iu.org.

We hope to hear from you and would love to welcome you back, should you decide to continue your studies with us after all.

Many thanks and kind regards

Your Team for Distance Learning
IU International University of Applied Sciences

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