While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

2.8

Average

TrustScore 3 out of 5

4 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.8

All reviews

(4)

0 reviews in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Wrong measurements on quartz worktop

Purchased quartz worktop from them and there is 1/8 inch difference on the cutout for the sink. I feel like I'm being gaslit when I reported the issue and they don't care and are looking for the easiest/quickest solution. I am so disappointed because we purposely used a local company over one like Gemini because we thought the customer service would be better but I was clearly wrong about that. Looks beautiful otherwise but I am not happy with what we got or how we have been treated especially considering the cost of the product.

4 June 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Workmanship ...

From my first enquiry with Ivett & Reed to the end result of an extra Inscription added to my Parent's Memorial Plaque, I cannot fault this Company.
I was dealt with in a highly professional manner.
I was kept up-to-date during the whole process, including the exact date when the re-fixing of the Memorial Plaque would take place.
Photographic evidence was forwarded to confirm this procedure.
Although, it caused great sadness to view the extra Inscription in place, I cannot fault the Workmanship undertaken by the Team at Ivett & Reed with all their dealings of my Parent's Memorial Plaque.
I also feel that their Fees are highly competitive too.
I would have no hesitation in recommending this Company.

22 July 2022
Unprompted review
Rated 5 out of 5 stars

Outstanding customer service and craftmanship

I was happy with this company from first interaction to final installation. All employees were helpful and treated their customers with respect and as an individual. They kept me informed of key dates, told me who was to attend and discussed my project at length. The result is an outstanding product with outstanding customer service. I highly recommend.

2 November 2021
Unprompted review
Rated 5 out of 5 stars

Very Helpful and reliable

Ivett and Reed have proved to be a very helpful company who have old fashioned conscientious values.

They delivered on time and were very cheerful people who gave the impression they were proud to be working for Ivett and Reed.

Very nice to deal with that approach.

24 July 2012
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look