Ivyandbud Reviews 16

TrustScore 4 out of 5

4.2

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Company details

  1. Florist
  2. Decoration and Interior Design Store

Written by the company

At Ivy & Bud, we believe the smallest gestures often say the most. Famed for our gorgeous posies by post, we use British-grown foliage and seasonal buds to create thoughtful, affordable, and utterly charming tokens of love. Each one is made with care - hand-picked, hand-tied, and sent nationwide. Arriving beautifully wrapped with a pretty bud vase (or choose to send without) and a handwritten card, every posy is a hug through the post. Nostalgic, often scented, and ever changing with the seasons - no two posies are ever quite the same. For something a little more, discover our larger bunches, refills, single stems, and thoughtful gift boxes - all available online. Whether it's a celebration, a thank-you, a wedding or just because, Ivy & Bud helps you say it beautifully.


Contact info

4.2

Great

TrustScore 4 out of 5

16 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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Rated 5 out of 5 stars

Never disappoint, lovely posies

I’ve used this company for a number of years now and they never disappoint. Easy to use website, simple to order. Any queries are dealt with promptly and efficiently. Deliveries are made on time which is great for gifts. I’ve also received some posies from other people as a gift and they are so pretty. I love the refill service too - great idea.

28 May 2026
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Reply from Ivyandbud

Thank you so much Ann, wonderful to hear and so appreciated. Thank you for your time in reviewing us! 🩶

Rated 5 out of 5 stars

Totally perfect

Totally perfect. Every posy is beautiful

20 May 2026
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Reply from Ivyandbud

Thank you so much Lucy, we really appreciate you saying so. We are thrilled you love them!

Rated 5 out of 5 stars

Beautiful posies for my Wedding day

Beautiful posies for my Wedding day - Ivy and Bud made the most gorgeous posies to my colour scheme

23 May 2026
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Reply from Ivyandbud

Thank you so much for saying so, we are delighted you loved them! It is always so special for us to hear they were loved! 🩶

Rated 5 out of 5 stars

Beautiful

Ordered for my mums birthday. Beautifully presented and pretty flowers. She was thrilled! I will be ordering again💞🌸

20 May 2026
Unprompted review
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Reply from Ivyandbud

Fabulous!! So pleased she loved them, thank you so much! 🩶

Rated 5 out of 5 stars

I LOVE Ivyandbud

I LOVE Ivyandbud. Always have and always will. No need to find a base to arrange flowers. Beautiful seasonal flowers in perfect vases. A win every time.

15 May 2026
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Reply from Ivyandbud

Yay!!! Thank you!! 🩶

Rated 5 out of 5 stars

Perfect gift

Lovely service, beautiful flowers , that stayed fresh for weeks, packaging is really thoughtful, perfect gift for friends and family.

11 May 2026
Unprompted review
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Reply from Ivyandbud

Thank you so much, we love what we do, and so appreciate that others do too! 🩶

Rated 5 out of 5 stars

Fabulous

Fabulous! Not cheap fillers just lovely chosen flowers and appropriate greenery. Love it and also so does my family and friends who I treat

18 May 2026
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Reply from Ivyandbud

Brilliant! So pleased you love what we do, thank you! 🩶

Rated 5 out of 5 stars

Really good customer support

Really good customer support. My order got redirected and relabelled by the courier for some weird reason. Ivy and Bud were Suoer efficient sorting it out. I thought the flowers would be in poor condition on arrival as the delivery was protracted, but the were fine. All down to the thoughtful way they were packed. Have used Ivy and bud previously and always been happy with them

18 April 2026
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Reply from Ivyandbud

Thank you!! We do try and sometimes it's a bit of a juggle when we are busy with flowers... so we hugely appreciate your words! 🩶

Rated 5 out of 5 stars

Stunningly beautiful Peonies

Stunningly beautiful Peonies: my favourites🩷
Beautifully packaged and delivered on time.
Would recommend and purchase again
🌟🌟🌟🌟🌟

30 April 2026
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Reply from Ivyandbud

Thank you so very much for your kind words, we are so pleased to hear that 🩶

Rated 5 out of 5 stars

Unique Posies

I have used your company before, and love the size and uniqueness of your posies, they are always perfect for the occasion.

20 May 2026
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Reply from Ivyandbud

Thank you so much, we really appreciate your feedback! Please keep spreading the word!!! 🩶

Rated 5 out of 5 stars

I would HIGHLY recommend!

I received some posies from from Ivy and Bud as a good luck gift a few years ago and they were beautiful & most unusual.
So I decided to use them for my wedding and had a very good experience. Beth was really helpful & efficient and the flowers were beautiful & great quality. They provided a very personal service - which is just right for a wedding and I would HIGHLY recommend!

8 May 2026
Unprompted review
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Reply from Ivyandbud

Dear Georgina, your review is so appreciated and your kind words so valuable to us. Thank you so very much x

Rated 1 out of 5 stars

Shoddy customer service

This is as much DPD’s fault as Ivy and Bud’s. Ordered a small posey refill with a £7.90 delivery charge, which in itself is extortionate!! However, DPD said I had refused the delivery (I had not) and they told I&B the driver couldn’t find my address (DPD regularly do this to me - institutional lying!!). Anyway, I felt as though Beth on customer services questioned my version of events. Was told they would resend for free if I paid the delivery. REALLY???? Told Beth that wasn’t going to happen as I had already paid for delivery and received nothing. I’m going to be refunded in full apparently, so hopefully I’ll see that arrive in my account promptly. It’s a shame, because I think their flowers are lovely, but crap customer service means I won’t be using them again.

22 April 2026
Unprompted review
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Reply from Ivyandbud

Dear Rebecca, we are so sorry you are disappointed and totally understand that. Sadly, as a small business we have no option but to rely on the best couriers we can find - both for the value and service. We appreciate you feel that £7.80 is 'extortionate' but in fact it is the best price we can find (it is never marked up by us, simply passed on to our customer) for a next day, nationwide service. As a comparison, Royal Mail charge between £11.95 - £13.95 for the same service. We are a small, family run business trying to provide the best flowers, at an affordable price with good customer service. We are so sorry you don't agree but be reassured, we do appreciate your feedback and will try to refine how we work to do better. To confirm, you were refunded some time ago - DPD do not refund us ever for a missed delivery and please know, your posy was created by us on time and sent out for delivery as requested.

Rated 1 out of 5 stars

Appalling

Assume this company have gone out of business. No reply to emails and WhatsApp messages not going through. Phone sounds disconnected when I tried to call. I'd asked them to arrange flowers for my husband's funeral and had agreed a price then they disappeared. Appalling.

20 March 2026
Unprompted review
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Reply from Ivyandbud

Dear Angie, I did in fact reply to you several times - liaised with the funeral directors and ordered your flowers in, as promised. The reason for the issue with What's Ap messages/phone number is that we had experienced fraud on our bank account some days before and were waiting for a new card to be replaced. This was the problem with the phone number which was up and running again, once we realised the problem. I'm so sorry you chose to go with someone else which was only confirmed to us in liaison with the funeral directors. As I said, the flowers were ordered and ready for the day. We are a small, family run business trying to do the very best we can and am so sorry you feel we let you down. At a very difficult time, we appreciate your feedback so thank you.

Rated 5 out of 5 stars

Fantastic Flowers and Great Service

I've now placed two orders with this fantastic little company and I'm very impressed. I sent a posy to my friend who loved it. She told me that her daughter had admired it too. I liked the look of them so much that I ordered some for myself. I have had two small posies delivered now and I am so pleased with them. They are absolutely gorgeous and in my opinion great value.
The posies come beautifully packaged in a sturdy, protective box with a handwritten card and wrapped in rustic brown paper with string. The flowers are kept fresh in transit with damp cotton wool and a gel. All you have to do is add water to a vase and snip the ends. The posies themselves are gorgeous - very cottage garden - and they arrive fresh.
I did have one posy arrive in the middle of a heat wave that looked like it had suffered a bit (and from rough courier handling) so I contacted the company who responded quickly and were super helpful. They are now my florist of choice as they do posies of varying sizes so you can choose what is right for you. Better still, all the flowers are British grown (not shipped from across the globe) and are seasonal and handpicked to order. Highly recommended.

30 July 2025
Unprompted review
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Reply from Ivyandbud

Dear PJ, thank you so very much for posting this and for your kind words. We are so thrilled you loved what we have created for you and your friends and please do keep spreading the word! As a small family business, we hugely appreciate the time it takes and the effort to support us is so kind. Thank you so much, Beth

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