Ivyekongfashion Reviews 

44
TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Very unique and fashionable brand. The clothing is very beautiful and elegant.The brand owner Ivy is ever so polite, glamorous, classy and engaging on her social media platforms. It Makes it very easy... See more

Company replied

Rated 1 out of 5 stars

This is the second time I have received an item that is of poor quality. I gave another chance and reordered and again I am unsatisfied. The return process is long winded and I am still awaiting a re... See more

Company replied

Rated 5 out of 5 stars

The quality of the dress I received is amazing. I love the fact that the products are described honestly, look the same as advertised and are really comfortable. It’s so good how you can adjust the dr... See more

Company replied

Rated 5 out of 5 stars

I got the two piece Marrakech suit and it is BEAUTIFUL! The packaging was lovely too but I ripped it off straight away to wear my gorgeous outfit. Excellent quality will definitely be ordering again!

Company details

  1. Ladies' clothes shop

Written by the company

Women’s online fashion: Shop for Luxe Party Dresses, Special occasion dresses, evening gowns, bandage body con dresses. - Free UK Shipping.


Contact info

4.1

Great

TrustScore 4 out of 5

44 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.1

All reviews

(44)

1 review in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Very poor quality, finish & grossly overpriced

Just received my denim look dress and it’s awful. Really poor quality with cheap material but as it doesn’t have any labels so can’t say what the material is. Cheap nasty buttons & very poor finish. So fed up with these rip offs

1 May 2025
Unprompted review
Rated 3 out of 5 stars

Ivyekongfashion offers stylish and…

Ivyekongfashion offers stylish and unique pieces with reasonable pricing, but my experience has been mixed. While some items are beautiful and well-made, issues like long return processes and inconsistent quality are frustrating. Communication and tracking updates could be improved too. Overall, the brand has potential but needs work to ensure a smoother customer experience.

3 March 2025
Unprompted review
Rated 1 out of 5 stars

Don’t be fooled!! Waste of money!!!

This is the second time I have received an item that is of poor quality. I gave another chance and reordered and again I am unsatisfied. The return process is long winded and I am still awaiting a response to the incorrect accusation as to why the return was rejected. I have spent approx £300 and don’t need to wear items and return them how rude!!! Just an excuse not to return my money. Never ever again!!!
The reason I reordered was because I trusted your response that it was a one off!!! I did not wear the item I tried it in. I reached out to say it had loose stitching hence the return so obviously you would receive it with the damage I complained about. You are piers and I would suggest others don’t order from you as to make a return you have to jump through a number of hops. I received a refund only because I put a claim in against the purchase. I can afford to buy clothes so don’t need to wear and return .. how rude!!don’t be fooled items coming from China not Leatherhead……have a look at the returns process before purchasing from them also.

27 July 2023
Ivyekongfashion logo

Reply from Ivyekongfashion

Dear Paula, Thank you for taking out time to give us a review and share your thoughts. Your refund was delayed because as we communicated with you, the item was worn before it was returned it back. We do not accept returns that shows visible signs of wear and tear. It is your second order with us, and I am sure if you were not happy the first time you would not have come back to re-order. We have responded to all your emails in a friendly manner and have explained why your refund was delayed. Unfortunately, the item showed visible signs of wear. In order to protect our customers, we do not accept items returned that is not in the right condition. We are always looking for ways to ensure our customer service is second to non. We do take your feedback very seriously.
Regards
IEF Team

Rated 5 out of 5 stars

Wonderful garment

Wonderful garment. Love the colors.

18 July 2023
Ivyekongfashion logo

Reply from Ivyekongfashion

Thank you so much for taking the time to leave us a review. It is very much appreciated.
Regards
IEF team.

Rated 5 out of 5 stars

Stunning

Amazing quality and beautiful designs

24 June 2023
Ivyekongfashion logo

Reply from Ivyekongfashion

Thank you so much for taking the time to leave us a review. It is very much appreciated.
Regards
IEF team.

Rated 5 out of 5 stars

amazing clothes

amazing clothes! high quality, beautiful items, just as pictured/described. would 100% recommend.

24 June 2023
Ivyekongfashion logo

Reply from Ivyekongfashion

Thank you so much for taking the time to leave us a review. It is very much appreciated.
Regards
IEF team.

Rated 3 out of 5 stars

Items not arrived after two weeks

I have not received my items yet, no received an update on how to track my order.
So I am left in suspense wondering........????
Ordered on the 14th May. Its the 1st June

13 May 2023
Ivyekongfashion logo

Reply from Ivyekongfashion

Hello Constance, we are so sorry to hear that you’re not happy with the service you received. Your items stated that it will ship within 5-7 working days at the time of order. Also, your shipping was delayed by customs. We sent you an email trying to resolve custom issues with your delivery address. Our sincere apologies for any inconvenience caused. We are always striving to improve our customer experience and make sure you are happy.
Regards
IEF Team

Rated 5 out of 5 stars

Great product

Great product! Quick delivery time.

6 May 2023
Ivyekongfashion logo

Reply from Ivyekongfashion

Thank you so much for your review. It means the world to us.
Regards
IEF Team

Rated 5 out of 5 stars

Lovely dresses

Lovely dresses, I had the satin slip dress it was a perfect fit true to size. Communication and shipping was all quick!

30 April 2023
Unprompted review
Ivyekongfashion logo

Reply from Ivyekongfashion

Thank you so much for your review. It means the world to us.
Regards
IEF Team

Rated 5 out of 5 stars

Fast delivery - Amazing Qaulity

Fast delivery - I had the velvet suit and was beautiful quality and true to size! Very pleased :)

1 May 2023
Unprompted review
Ivyekongfashion logo

Reply from Ivyekongfashion

Thank you so much for your review. It means the world to us.
Regards
IEF Team

Rated 5 out of 5 stars

The quality of the dress I received is…

The quality of the dress I received is amazing. I love the fact that the products are described honestly, look the same as advertised and are really comfortable. It’s so good how you can adjust the dress so it fits perfectly. The owner of the brand is friendly and communicates well.

4 May 2023
Unprompted review
Ivyekongfashion logo

Reply from Ivyekongfashion

Thank you so much for your review. It means the world to us.
Regards
IEF Team

Rated 5 out of 5 stars

Very satisfied

Words can’t describe how beautiful the headband is! The quality is top notch, very shiny :) it makes my outfits look unique and luxurious. I definitely recommend buying!

4 May 2023
Unprompted review
Ivyekongfashion logo

Reply from Ivyekongfashion

Thank you so much for your review. It means the world to us.
Regards
IEF Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look