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3.0

Average

TrustScore 3 out of 5

3 reviews

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Rated 1 out of 5 stars

Nick is a very rude person

Nick is a very rude person. His wife did an inadequate report.
He has give me verbal amuse and wrorude texts.
I would advise not to deal this company.
He want to carry out my checkouts. I had find another company to complete the job. I had pay for inadequate report has threatened me. I am scared but I am law binding citizen.

6 June 2025
Unprompted review
Rated 1 out of 5 stars

Very poor service

Very poor service. Ivy cancelled on me after 5pm on the day Ivy cancelled on me after 5pm the day before they were due to take the inventory, even after collecting the keys from the estate agent. They were missing one email from me to confirm the address (guessing stuck in spam), but had verbal confirmation to go ahead twice and previous emails from me. They also had the address from the estate agent. Rather than confirming via email or calling again they chose to cancel the booking without notice. I can only assume they overbooked and decided they didn't want the work. This left me scrambling to find an alternative at the 11th hour. When cancelling they lied on emails claiming they hadn't collected the key. Very disappointing. I suspect the service might be OK if you can get them to turn up.

19 September 2024
Unprompted review

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