USIT Reviews 

326
TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

the support from start to finish is excellent, helped me through all the process, whenever i had a query they were quick to respond through text or call If you have any doubts they were there to he... See more

Rated 1 out of 5 stars

Absolute scam. My son paid €299 in January. Had a 5 minute screening interview. This payment was to include getting a job. Every job he went into on website was gone as soon as he applied. Tried also... See more

Company replied

Rated 5 out of 5 stars

I've had the best experience so far working with Roisin. She's punctual, patient and very resourceful. I was having issues along the way, which was very time consuming I must say. She guided the proce... See more

Company replied

Rated 5 out of 5 stars

I went to camp on a J1 and this being my first time was quite confusing at some points, luckily I had an amazing help along the way! Niall couldn’t have been any more insightful or communicative along... See more

Company details

  1. Travel & Vacation

Written by the company

Where have you dreamed to go but never dared? Let USIT guide you. We are Ireland's leading specialist in student travel, work abroad and intern/trainee programmes to the USA, Canada, Australia and New Zealand offering unrivalled service and expertise so that you can enrich your world by experiencing new ones.


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4.0

Great

TrustScore 4 out of 5

326 reviews

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4.0

All reviews

(326)

10 reviews in the last 12 months

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Rated 1 out of 5 stars

would not recommend

Very bad communication when it came to deadlines. Made up dates as they went along, completely over charge students. Let people pay the extra €200 for the job hub even though they know there were no jobs left. Scam.

4 April 2025
Unprompted review
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Reply from USIT

Thank you for leaving your review. We’re sorry to hear about your experience. We aim to provide clear timelines, but delays and changes can happen due to changing sponsor and employer requirements.

The job hub availability can change very quickly, especially during peak times, but we continue to ensure there are jobs consistently uploaded, with over 900 J1'ers hired through the jobs hub this season.

We appreciate your feedback and are working to improve communication and transparency.

– The USIT Team

Rated 1 out of 5 stars

Do not use USIT - misleading and disorganised

I had a deeply disappointing experience with USIT. My boyfriend and I interviewed together for Ocean Edge Resort & Golf Club and were assured our CVs would be kept together (either both hired or neither). However, I received a job offer weeks later, and he did not. This was after being promised offers would be made on the spot at the interview and that we’d hear back by February 14th or 17th. We didn’t get any communication until February 28th.

Throughout the process, USIT was extremely difficult to contact, and suitable job options were scarce. Some roles were in unrealistic locations like Ohio and Alaska. We applied for over 10 jobs between us and were repeatedly rejected. The advertisement from Ocean Edge stated accommodation would be provided, yet the offer revealed no housing availability, despite a severe shortage in Cape Cod.

The whole experience felt disorganized and misleading. I’ve formally requested a refund, but I wouldn’t recommend USIT to anyone considering a J1. It’s simply not worth the stress and uncertainty.

28 February 2025
Unprompted review
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Reply from USIT

Thank you for your feedback. We’re sorry to hear that your experience didn’t meet expectations, particularly around accommodation. While housing is not guaranteed by all employers, we’re actively supporting hired students with resources and helping them connect with others to secure housing.

Our 15-person Irish-based J1 team has placed hundreds of students since October and remains available to assist throughout the hiring and visa process. With opportunities across the U.S.—including more remote locations—we aim to provide a broad range of job options via the USIT Job Hub.

We appreciate your comments and will use them to continue improving the experience for all participants.

Rated 2 out of 5 stars

Great at the beginning

Great at the beginning, but communication drops off when you get close to actually leaving. I found calling during this time, was nearly an inconvenience to them even though it is within their job description.

10 March 2025
Unprompted review
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Reply from USIT

Thank you for taking the time to leave your review. We appreciate all feedback and are sorry to hear that you found certain aspects inconsistent prior to your departure. Please be assured that we take your comments seriously and will use them to make improvements. - The USIT Team

Rated 1 out of 5 stars

Graduate internship Visa is a scam

Don't let you work multiple types of contracts. Many small terms and conditions not mentioned. CIEE also very unhelpful

5 March 2025
Unprompted review
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Reply from USIT

Thank you for taking the time to leave a review. We’re committed to ensuring all graduate internship contracts comply with visa requirements, including those related to industry and training plans. We're sorry to hear that this didn’t meet your expectations, and we appreciate your feedback—it helps us continue to improve our product.

Rated 5 out of 5 stars

So helpful and kind

My experience with USIT has been amazing, and this is all thanks to Roisin. she was beyond helpful and kind during such a stressful and confusing time. Could not recommend USIT (and Roisin!) enough.

1 October 2024
Unprompted review
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Reply from USIT

Thank you for taking the time to leave your review! We appreciate all feedback and will be sure to share this with Roisin.

Rated 5 out of 5 stars

Helpful and friendly staff

Lyndsey was kind to organise a one-to-one call with me, and it was very quick and informative. She answered all of my questions in great detail, and emailed me supplementary info on finding accommodation in the US. I now feel more confident about doing an internship via USIT.

24 April 2024
Unprompted review
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Reply from USIT

Thank you for taking the time to leave your review! We appreciate all feedback and will be sure to share this with Lyndsey.

Rated 5 out of 5 stars

I had an intro call with Lyndsey for…

I had an intro call with Lyndsey for the traineeship visa. She was super helpful and provided me with some great advice and tips for my application. Thanks for your help Lyndsey,!

3 April 2024
Unprompted review
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Reply from USIT

Thank you for taking the time to leave your review! We appreciate all feedback and will be sure to share this with Lyndsey.

Rated 5 out of 5 stars

Amazing staff

The kindness of all staff members, approachability and helpfulness was second to none.

31 March 2024
Unprompted review
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Reply from USIT

Thank you for taking the time to leave your review. We appreciate all feedback!

Rated 5 out of 5 stars

Very friendly staff here at usit

Very friendly staff here at usit, thanks to Lyndsey for sorting a 1on1 call today to go through some questions related to a visa, she was willing to answer any questions and helped me a lot

28 March 2024
Unprompted review
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Reply from USIT

Thank you for taking the time to leave your review! We appreciate all feedback and will be sure to share this with Lyndsey.

Rated 5 out of 5 stars

Attentive staff members

USIT team member Aaron was very fast at replying and very responsive to my queries, really apprecite it.

27 March 2024
Unprompted review
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Reply from USIT

Thank you for taking the time to leave your review! We appreciate all feedback and will be sure to share this with Aaron.

Rated 5 out of 5 stars

Aaron was an absolute gentleman…

Aaron was an absolute gentleman throughout the whole process.

13 March 2024
Unprompted review
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Reply from USIT

Thank you for taking the time to leave your review! We appreciate all feedback and will be sure to share this with Aaron.

Rated 5 out of 5 stars

Quick, informative and friendly

Lyndsey was quick to organise a call with me and offered very helpful tips and with regards to approaching Employers for a Trainee visa. She had clear and honest answers to all my questions and was very reassuring!

9 February 2024
Unprompted review
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Reply from USIT

Thank you for taking the time to leave your review! We appreciate all feedback and will be sure to share this with Lyndsey.

Rated 5 out of 5 stars

I found my whole experience so far with…

I found my whole experience so far with USIT so helpful! Especially with Adel, she answered all my questions, reassured me completely and it helped me so much! She replied so quickly as well to my concerns. I really appreciated it and I 100% will recommend to others to go with USIT after the experience I had with Adel.

21 February 2024
Unprompted review
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Reply from USIT

Thank you for taking the time to leave your review! We appreciate all feedback and will be sure to share this with Adel.

Rated 5 out of 5 stars

Customer service

I really recommend Adel who is part of the USIT team she helped me out with any questions I had regarding the J1 and cleared up any difficulties I had with the application process.

20 February 2024
Unprompted review
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Reply from USIT

Thank you for taking the time to leave your review! We appreciate all feedback and will be sure to share this with Adel.

Rated 5 out of 5 stars

I really recommend going with USIT if…

I really recommend going with USIT if your of going on a J1. Process is very smooth. Adel was really helpful and has been very good to deal with the past few weeks.

14 February 2024
Unprompted review
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Reply from USIT

Thank you for taking the time to leave your review! We appreciate all feedback and will be sure to share this with Adel.

Rated 5 out of 5 stars

Great experience

Great experience, especially with Cristi who was more than helpful with my Grad Visa booking. Highly recommend

14 February 2024
Unprompted review
USIT logo

Reply from USIT

Thank you for taking the time to leave your review! We appreciate all feedback and will be sure to share this with Cristi.

Rated 5 out of 5 stars

I have had great service from the J1…

I have had great service from the J1 team. They answer all my questions in a speedy manner especially Adel. I would definitely recommend this company.

8 February 2024
Unprompted review
USIT logo

Reply from USIT

Thank you for taking the time to leave your review! We appreciate all feedback and will be sure to share this with Adel!

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