Jacinabox Reviews 

984
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Beautiful, spotless property. Situated just a minute from the beach. Had excellent facilities for a great family holiday. Great communication throughout our stay. Everything was so well placed and con... See more

Rated 5 out of 5 stars

Excellent service - ordered on eBay but expected delivery was 31st December and my grandson’s birthday is on 30th. Spoke to Mark and he made a point of finding order and sending it out straight away... See more

Rated 5 out of 5 stars

Fantastic service ordered and despatched the same day, quick delivery. Pop up tent is beautiful very colourful I'm sure our son will love it. Found tent originally on e-bay then found full site on goo... See more

Rated 5 out of 5 stars

Very simple and easy website to find what I wanted very good prices compared to all major retailers that do playmobil and cheaper than playmobil it's self. Very friendly customer services and good fas... See more

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4.7

Excellent

TrustScore 4.5 out of 5

984 reviews

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4.7

All reviews

(984)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent customer service

I ordered a game from this company, taking a bit of a chance as I’d not heard of them before. The game arrived promptly but on opening it, it was missing a coloured die required to play the game (i.e. not a normal 6 sided die). I got in touch with them to explain the situation and the customer service was excellent - no quibbling about where the die had gone, etc., just a replacement in the post the next day.

Very happy with the service, highly recommended.

26 August 2020
Unprompted review
Rated 5 out of 5 stars

Great selection and service

Good prices and selection of sylvanian families. Ordered on Monday during lockdown and arrived on Wednesday immaculately packaged. Would use again and recommend.

23 April 2020
Unprompted review
Rated 3 out of 5 stars

ordered Thursday arrived on Wednesday

Transaction could of been smoother.. when the tracking number is saying awaiting parcel from sender for 3 working days and hermes are saying its with sender and sender is saying its with hermes its headache as a customer, Not sure if the delay was with dispatch or hermes but it finally arrived a day after the birthday. otherwise all good

7 April 2020
Unprompted review
Rated 5 out of 5 stars

Good price, fast delivery

Use them once, and was a bit apprehensive, as the price of the figure I bought was very good (compared with other stores), but It arrived quite fast and the item was exactly what I ordered.

13 November 2019
Unprompted review
Rated 5 out of 5 stars

Brilliant

Brilliant. Couldn't fault this company at all. Amazing prices and quick delivery too.

6 November 2019
Unprompted review
Rated 5 out of 5 stars

Why did I not know about this company before now !

Came across this website whilst searching for toys .. The prices were excellent and so tentatively (as I had not heard of them before ) I made an order... I received several reassuring emails advising on the status of my order and then I received an email advising of my 1 hour delivery slot (which even allowed me to change if not suitable) .. My order has been delivered today and I'm delighted. I'm sure with their prices I will be using this company again in the future

11 September 2019
Unprompted review
Rated 5 out of 5 stars

Ordered for the first time and not…

Ordered for the first time and not disappointed. Jacinabox was slightly cheaper than everywhere else but I'd never heard of them so I took a chance. Great communication through out and delivered exactly when they said it would be. I will definitely use them again.

4 September 2019
Unprompted review
Rated 5 out of 5 stars

Brilliant

Was a little anxious about ordering from them as not heard of them before and website looked a little dated. However should not have been concerned. They were great on the phone, quick delivery, item a great price. Cheaper than Amazon.
All in all 5*

19 December 2018
Unprompted review
Rated 5 out of 5 stars

Highly recommended

Highly recommended! We got a fantastic toy, arrived very quickly. I was charged two times for the item by mistake but they immediately solved the problem. 5 stars!

16 August 2018
Unprompted review
Rated 5 out of 5 stars

Came across the site looking for…

Came across the site looking for birthday gifts, super impressed! A lot cheaper than other shops, especially the sylvanian families. FREE delivery which I loved! Fast postage. Have ordered a few more things since. Fab ❤️

23 June 2018
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent - used 3 times in the past and best price and great service on each occasion!

4 February 2018
Unprompted review
Rated 5 out of 5 stars

I have just received another order …

I have just received another order from Jacinabox.The service is excellent and postage very fast.Excellent prices and great to deal with.
Definitely recommend for large choice and great prices for Sylvanian families.
Thank you so much.
After the service I received from a seller on Ebay,this was brilliant in every way.

29 November 2017
Unprompted review
Rated 5 out of 5 stars

Great prices & fast delivery.

I was a bit dubious about buying from here for the first time simply because they’re not one on the big toy stores so I wasn’t sure what service I’d receive? But I needn’t have worried, apart from the fabulous prices - that were not too good to be true! My parcel arrived quickly and I was able to track it along the way. Many thanks Jac in a box, I’ll have one happy little girl on Christmas Day.

9 November 2017
Unprompted review
Rated 1 out of 5 stars

AVOID

I strongly suggest anyone to not use these robbing people!! I placed two orders for my daughters birthday, the items were “apparently” left behind my bins which are communal, I have provided the card left by the courier, yet a fake signature has been used to sign for the parcels. These people are not prepared to even raise a claim with courier so I’m now almost £250 our of pocket and can’t buy my daughters presents. Disgusting company

21 October 2017
Unprompted review
Jacinabox logo

Reply from Jacinabox

Parcelforce no longer leave cards due to the amount of fraud. All our deliveries are signed for as was the case here.

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