Requested a Withdrawal yesterday at 6:58pm, after reading some off the bad reviews, I was worried and anxious, hours passed was still pending, but after a few live chat conversations and waiting 24hrs... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Good selection of games, good speedy customer service. Had a lot of luck to begin with but not so good now. Hopefully that will change .
Company replied
The privacy is good and all site is very easy to use plus games are entertaining because most spins gives you a win and if you really want to win then this is the right site. Good bonuses is well if p... See more
Company replied
Firstly, I’d like to mention how FAST I got a response and also how fast I got an answer to my enquiry! The agent that assisted me is “Grace” and she definitely is coming in as my saving Grace! Absol... See more
Company replied
4.2
Great
651 reviews
Replied to 100% of negative reviews
Typically replies within 2 weeks
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Reply from Jackpotraider
Hello, Stacey!
Thank you so much for your kind review! We’re delighted to know you had a fantastic time. Your satisfaction means everything to us, and your support motivates us to keep improving. We look forward to welcoming you back soon for another great experience!
Best regards,
JackpotRaider Team
Reply from Jackpotraider
Hi there, Nathan!
We truly appreciate your wonderful feedback! It’s rewarding to hear you enjoyed your time with us. Your support encourages us to continuously get better. We can’t wait to have you back soon for another amazing visit!
Best regards,
JackpotRaider Team
This is a really good site with good…
This is a really good site with good customer service
29 June 2025
Unprompted review
Reply from Jackpotraider
Hello!
Thank you for your thoughtful review. We’re thrilled to hear you had such a wonderful time. Your satisfaction is our priority, and your support drives us to keep enhancing our service. We eagerly await your next visit!
Best regards,
JackpotRaider Team
Reply from Jackpotraider
Hello, Barbara!
We’re sorry to learn that your experience with our website wasn’t up to your expectations. Our team is committed to providing the best service possible and would love to assist you. Please email us at support@jackpotraider.com with "Trustpilot" in the subject line, and we’ll be happy to help.
Best regards,
JackpotRaider Team
Reply from Jackpotraider
Hello, Cameron!
We truly appreciate your kind feedback! It means a lot to know you enjoyed your time with us. Your satisfaction drives us to keep enhancing our services, and we’re excited to have you back soon for another amazing experience!
Best regards,
JackpotRaider Team
Very good and also the agents are…
Very good and also the agents are helpful
26 June 2025
Unprompted review
Reply from Jackpotraider
Hello, Michele!
Thank you for your amazing review! Knowing you had such a great experience encourages us to keep providing the best service possible. Your support is invaluable, and we can’t wait to welcome you back soon for another fantastic visit!
Best regards,
JackpotRaider Team
Great site !
26 June 2025
Unprompted review
Reply from Jackpotraider
Hi there, Jack!
We truly appreciate your kind words! It’s incredibly rewarding to hear that you enjoyed your experience. Your support means everything, and we’re looking forward to having you with us again soon!
Best regards,
JackpotRaider Team
Reply from Jackpotraider
Hello, Adam!
We’re so thankful for your amazing feedback! Your satisfaction is our biggest reward, and we’re glad you had such a great time. We can’t wait to deliver another exceptional experience on your next visit!
Best regards,
JackpotRaider Team
Great and fast service when needed
Great and fast service when needed, plus a great variety of games to play
25 June 2025
Unprompted review
Reply from Jackpotraider
Hi there, Danielle!
We’re truly grateful for your lovely review! Knowing that you had a fantastic time means a lot to us. Your support encourages us to continue offering the best possible service. We look forward to seeing you again soon!
Best regards,
JackpotRaider Team
I have had a good experience and…
I have had a good experience and withdrawal was quite easy and quicker than I expected
25 June 2025
Unprompted review
Reply from Jackpotraider
Hello, Sophie!
Thank you for taking the time to share your experience! It’s wonderful to know you had such a great time with us. Your satisfaction keeps us moving forward, and we’re excited to welcome you back for more fun soon!
Best regards,
JackpotRaider Team
Reply from Jackpotraider
Hello, Ramona!
Thank you so much for your wonderful review! Your satisfaction is incredibly important to us, and we’re thrilled to hear you had an amazing time. Your support motivates us to keep getting better, and we look forward to welcoming you back soon!
Best regards,
JackpotRaider Team
Reply from Jackpotraider
Hi there, Ranjeet!
We truly appreciate your kind words! Knowing you enjoyed your experience means a lot to us. Your encouragement inspires us to continuously improve, and we can’t wait to see you again for another great visit!
Best regards,
JackpotRaider Team
Reply from Jackpotraider
Hello, Arturs!
We’re so grateful for your positive feedback! It’s rewarding to know you had a fantastic time with us. Your support drives us to keep enhancing our service. Looking forward to your next visit!
Best regards,
JackpotRaider Team
Reply from Jackpotraider
Hello, Toni!
Thank you for your lovely review! Your satisfaction means everything, and we’re excited to hear you had such a great experience. Your support pushes us to improve constantly. Can’t wait to welcome you back soon!
Best regards,
JackpotRaider Team
Amazing app
20 June 2025
Unprompted review
Reply from Jackpotraider
Hi there, Mr Mark!
We sincerely appreciate your fantastic feedback! It’s wonderful to know you had a great time. Your encouragement keeps us motivated to provide the best experience possible. We look forward to seeing you again soon!
Best regards,
JackpotRaider Team
Well after the good news we won 150k…
Well after the good news we won 150k and tbf after withdrawing 40-45k they have said after charges we can only withdraw another 40k. So on one hand your buzzing with your win but on the other your not as the amount we’re getting is far from the 150. And your response is there’s limits u can withdraw and there was but the balance was going down and I wasn’t even withdrawing scam
19 June 2025
Unprompted review
Reply from Jackpotraider
Hello, David!
We’re sorry to learn that your experience with our website wasn’t up to your expectations. Our team is committed to providing the best service possible.
As stated in our Terms and Conditions, specifically in Section 7: Withdrawal Policy, Subsection 12, there are established withdrawal limits to help ensure secure and smooth transactions. These limits are in place to uphold the integrity of our platform and to comply with regulatory standards.
Thank you for your understanding.
Best regards,
JackpotRaider Team
Reply from Jackpotraider
Hi there, Dean!
Thank you so much for your wonderful review. Your satisfaction truly matters to us, and we’re thrilled to know you enjoyed your time. Your support motivates us to keep enhancing our service, and we’re excited to welcome you back soon for another great experience!
Best regards,
JackpotRaider Team
I have had a pending payment and when i…
I have had a pending payment and when i contact admin they just say it will clear shortly, it hasn’t
19 June 2025
Unprompted review
Reply from Jackpotraider
Hello, Julie!
We’re sorry to learn that your experience with our website wasn’t up to your expectations.
As stated in our Terms and Conditions (Clause 7.10), withdrawal processing time can take up to 24 hours. Once a withdrawal has been processed, it can take up to 5 banking days to reach your account via bank transfer.
Our team is committed to providing the best service possible and would love to assist you. Please email us at support@jackpotraider.com with "Trustpilot" in the subject line, and we’ll be happy to help.
Best regards,
JackpotRaider Team
Reply from Jackpotraider
Hello, Emma!
We sincerely appreciate your kind feedback. It’s fantastic to hear you had an amazing experience with us. Your support encourages us to continue improving, and we look forward to seeing you again soon for more memorable moments!
Best wishes,
JackpotRaider Team
Query over id
Had a problem and a good guy Jimmy helped me out
All good
Barry Buchan
16 June 2025
Unprompted review
Reply from Jackpotraider
Hello, Barry!
Thank you so much for your wonderful review! Your happiness truly means everything to us, and we’re thrilled to hear you had a fantastic experience. Your support motivates us to keep getting better, and we look forward to welcoming you back soon for another great time!
Best regards,
JackpotRaider Team
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