jAlbum Reviews 

6,095
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 162 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the software for providing a simple, fast, and reliable way to create and publish photo albums online. Consumers really appreciate the extensive personalization options, intuitive interface, and consistent performance delivered over many years of use. Some people were dissatisfied with the experience, noting that certain skins are overly complex, buggy, and quite difficult to handle. Reviewers also mentioned encountering navigation hurdles or finding the overall program logic hard to understand when trying to make custom adjustments. Users further explained that trying to integrate these galleries into existing web pages presented unexpected challenges during setup.

What people talk about most

User experience

Reviewers highlight positive aspects of user experience, praising the software as a very accommodating tool... See more

Product

Customers had positive experiences with product, expressing great satisfaction with its ease of use and... See more

Website

Customers consistently note positive experiences with website tools, highlighting user-friendly software and... See more

Application

Users describe ambiguous interactions with app, as experiences and performance vary significantly. Reviewers... See more

Service

Consumers find service to be excellent and consistently appreciate the amazing ongoing support. People also... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've tried out a bunch of galleries of all kinds (web-based, plugins, etc.)... and I've never really found anything that truly met my needs... JAlbum is definitely different... it lets you build galle... See more

Company replied

Rated 5 out of 5 stars

When exterminating everything to do with Adobe (several apps), four years ago, I needed something to replace Adobe Lightroom's gallery-building feature. jAlbum was the perfect replacement, and has re... See more

Company replied

Rated 5 out of 5 stars

JAlbum simply works well. I've been using JAlbum since Version 10 and it is perfect for displaying online galleries and serving ZIP files of photos to my clients. It's a must-have for businesses to... See more

Company replied

Rated 5 out of 5 stars

I have been using this software for years without any problems. It is relatively easy to use and produces albums that can be easily integrated into the pages of my website. A purchase I do not regret... See more

Company replied


Company details

  1. Software company
  2. Web hosting company

Written by the company

Jalbum is the most flexible way to share photo albums on the Internet. The free Jalbum software creates web albums of your digital images, and then you can publish your albums to Jalbum's free hosting alternative or any other server. Share your albums with millions of users on jalbum.net. Jalbum - Set your pictures free

jAlbum Details

Written by the company

Powerful web album software
Use the jAlbum desktop application to create professional looking online photo albums for any web site. Customize your albums to the finest detail with hundreds of album templates to choose from.
Living community site
The jalbum.net site is not just a place where you store your albums. Follow great photographers from all over the world, like and comment on other peoples' albums and get feedback on yours. Connect with Facebook or Twitter and share your albums with your friends.
Album storage
You will need to store your creations somewhere, and if you don't already have your website why not host your albums with us? We offer a robust, streamlined storage for web albums and seamless integration with our desktop application.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

6k reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(6,095)

254 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Jalbum is very good

Jalbum is very good. I stopped using it because of the price. Thanks to a black friday deal, I am using it again.

27 November 2025
jAlbum logo

Reply from jAlbum

Happy to have you back Eddy!

Rated 5 out of 5 stars

Happy I joined

The software is free to use. A good investment for making or storing your pics and videos. Making my slides and sharing large file that you can't send through your email client. I recommend Jalbum

26 November 2025
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Reply from jAlbum

Thank you Eric!

Rated 5 out of 5 stars

The Best - but it's getting expensive!

I've been using jAlbum for around 20years and it just keeps getting better!

20 November 2025
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Reply from jAlbum

Indeed :-) Happy to have users like you that see the benefit of independent photo sharing. Thanks Peter!

Rated 5 out of 5 stars

A truly easy-to-use and useful software programme

I have been using this software for years without any problems. It is relatively easy to use and produces albums that can be easily integrated into the pages of my website. A purchase I do not regret at all.
The only time I had a minor issue with this software (in the Linux version), I received a solution immediately.

16 November 2025
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Reply from jAlbum

Thanks for sharing your positive experience with us Christophe!

Rated 5 out of 5 stars

I encountered a learning curve…

I encountered a learning curve switching over to Tiger skin. I reached out to Laza and got great (fast, complete) support. He (and this produc) is AWESOME!

19 November 2025
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Reply from jAlbum

Indeed :-). Thanks for sharing your positive experience Christine!

Rated 5 out of 5 stars

JAlbun is a superb platform!

JAlbum is a superb platform for our photography society, easy to use, economical, and effective, with plenty of customisable features so you can get exactly what you want. No competition! 😊

13 November 2025
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Reply from jAlbum

Thanks for sharing John! Means a lot to us.

Rated 5 out of 5 stars

works perfect as always

works perfect as always. Still my only wish is to have some control on who can see what. But that has been discussed alteady

13 November 2025
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Reply from jAlbum

Hi. Thanks for your feedback. You can set a username/password for each sub folder of your gallery. Please write to feature requests under our user forum at https://jalbum.net/forum and explain how you want it to behave.

Rated 4 out of 5 stars

Features seem a little hard to find

Mostly, jalbum is great. But one of the new features, links, I was keen to try. So far, I've been unable to find out how to use them. So far, copy'n'paste is just the vanilla copy'n'paste, no "links" option that I can see. Videos a la VSDC would be helpful, I think.

Update: the response from Jalbum below seems to do the trick. So I've upped my stars a bit accordingly.

13 November 2025
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Reply from jAlbum

Ah, just open Preferences->Explorer and set "When adding files" to either "Link" or "Ask". Now you'll get to create links easily. You can alternatively use the platform specific qualifier keys (ALT, SHIFT, CTRL) to trigger a link creation.

Rated 4 out of 5 stars

Unable to use background music

Unable to use background music. That is unfortunate! Have music on some of my old albums but does not work anymore.

4 November 2025
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Reply from jAlbum

Please contact us at support@jalbum.net so we can resolve this. It also helps if you pass a link to the problematic gallery.

Rated 5 out of 5 stars

Excellent software produced by a small…

Excellent software produced by a small team delivering high-quality work. jAlbum allows you to create image galleries with great flexibility and a wide variety of styles.

The team is responsive to its users and offers excellent support.

10 November 2025
Unprompted review
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Reply from jAlbum

Warming words. Thanks Phillippe!

Rated 5 out of 5 stars

I've been jAlbum's client forever

I've been jAlbum's client forever. Flexible, constantly improving, great support. Very practical and useful forum. Highly recommendable.

1 November 2025
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Reply from jAlbum

Thanks for those warming words Mats! Much appreciated.

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