Jamesgracecars Reviews 

Bought a vauxhall in October. I had an independent garage look it over who recommended some very minor work, when I informed jamesgrace they carried out all of the recommended work within 24 hours no questions asked. The car had a few issues within the warranty period but they had it in the garage within 24 hours each time and gave me lifts back to work etc and clearly advised of what work had been done. I understand sometimes cars have issues and their fast response and repair time was very professional throughout.

The mechanics at James grace repaired my car after it was recovered there, no fuss, reliable and reasonable costs. They fitted my car in to get it fixed quickly. I would recommend them and I intend to use their services again in the future.

Terrible garage they claim they’ve done work on a car when they haven’t. Had to have a boot catch replaced yet they said it had been done. There’s other work meant to be done in a service yet when looked at by a garage none of that work had been done in years. Car was faulty when we bought it and got gradually worse over 12months. It’s now a right off.

I bought my car over the internet without seeing it first. The proprietor delivered it himself. He went above and beyond to get my car to me. The car came with free AA cover for 12 months and was in good overall condition, including four good tyres. It was a pleasure doing business with them.

The test of a good car dealer is how they respond to fix any problems you encounter within the 3 month warranty. Can’t fault John and his team at James Grace Cars - who tackled a tricky starting issue with a diesel KIA C’eed I bought late last year … as the seasonal temp dropped in November, cold starting became a lengthy cough cough process. Bad enough to make me seriously regret opting for my first ever diesel motor.
Tried basic fixes as well as changing oil/air filters etc … no improvement … Research on Internet suggested faulty glow plugs -their mechanic soon fitted a set of quality Bosch - a fractured plug was discovered - consensus thought problem sorted … strangely cold start issues continued.
Left it with them - finally it was fixed fitting a KIA starter fuse pack component. (Not cheap!). Had no further issues since … always starts in the coldest weather 1st time - especially throughout Jan/Feb.
John covered expenses to sort this and ensured this customer was finally much happier with his purchase.

6 months later the car performs perfectly - and my faith in diesel cars/winter running has been restored! … it’s also increased in value. ££ bonus!
… Happy to buy from this dealership again because you know John will do his utmost to fix things if he can.
Being old school, just be aware he responds to phone calls better than e-mail …

The 2nd hand car trade can be a minefield - so when you discover a good dealership like this one - like discovering a good reliable mechanic - stick with them - rare as gold dust.