From start to finish the whole experience was one of ease. Purchased a Seiko porcelain dial, the website was easy to follow, each timepiece has an in-depth description which I found extremely useful.... See more
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I was really happy with the help I received from Liam when buying a watch. He was friendly, knowledgeable, and took the time to answer all my questions without any pressure. His excellent customer ser... See more
Very reliable,swift delivery. Product as described and authentic Garmin strap. Price competitive.Really impressed with ordering and delivery process. If only Garmin would make additional strap h... See more
Great selection with very keen prices and always willing to price match. To me, customer service is far more important than the price. I have dealt with James Moore for several years and made many pur... See more
Company details
Written by the company
Family-run shop selling designer watch brands, diamond, gold and silver jewellery, plus repairs.
Contact info
9 Warwick Road, CV8 1HD, Kenilworth, United Kingdom
- www.jamesmoorejewellers.co.uk
4.8
Excellent
281 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Another happy customer.
Very prompt order processing and dispatch. Nicely packaged and a good quality clock. Very pleased with whole experience.
25 April 2023
nice gents watch fast delivery
23 April 2023
A service I would have excepted
A service I would have excepted. Ordered. Delivered. No issues. Nice and simple process item arrived working well and packaged well
16 April 2023
1st rate service.
26 March 2023
Excellent after sales service.
Excellent after sales service.
Prompt and no-quibble return payment for my faulty clock purchase
20 March 2023
Ordered a lovely bangle
Ordered a lovely bangle, shopped around and not only did they have the most competitive price but free delivery. The bangle arrived the next day. Great service would highly recommend
16 March 2023
Excellent service from order to…
Excellent service from order to delivery, Radley watch was exactly as advertised and very well packed in a beautiful box with bubble wrap for safety. First class service.
20 February 2023
Even though we returned the watch…
Even though we returned the watch because the numbers were too small for Nanny. The service was exceptional.
20 February 2023
Great product range and prices
Great product range and prices. Order arrived promptly and well packaged. Even received a follow up email to make sure I was happy with purchase etc. Great service!! 10/10
30 December 2022
Unprompted review
Excellent and efficient customer service
It was my first purchase with this retailer. Delivery was fast but I wanted to exchange one of the item. The customer service was very prompt with the exchange and delivery of the item.
30 January 2023
Easy to use website and ordering was…
Easy to use website and ordering was made easily plus simple....kept up to date with quickly dispatched goods!
26 January 2023
Absolutely fabulous service
Absolutely fabulous service.
Very quick delivery. Did exactly what they said. Fantastic
5 January 2023
Everything was as it should be.
26 January 2023
First Time Order
Excellent service and prices. Well packaged and super fast delivery within 2 days of ordering. Cannot fault this company in my experience.
13 January 2023
Unprompted review
The Seiko watch is perfect
The Seiko watch I purchased from you is beautiful and just as shown on line. You were the only retailer that had it in stock, and at a great price. The delivery was super fast and I was 100% happy with the whole experience.
1 December 2022
Unprompted review
Very positive experience with ordering…
Very positive experience with ordering a watch from this company. Kept informed at every step and fast delivery. Would definitely use again.
15 December 2022
Unprompted review
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