James Removals Reviews 

217
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 28 reviews, reviewers overwhelmingly had a great experience with this company, consistently praising the fantastic and professional service received from start to finish. Customers highlight the staff's politeness, hard work, and careful handling of belongings, making the moving process smooth and worry-free. Many people appreciated the team's efficiency, friendly attitude, and willingness to go above and beyond, even in challenging conditions. The service is often described as first-class, with reviewers noting that the company made stressful moving days much easier and more comfortable. The teams are consistently lauded for being prompt, professional, and adaptable, ensuring that everything went smoothly without damage or loss.

What people talk about most

Service

Consumers find service to be positive, with many reviewers describing it as amazing, professional, and... See more

Staff

Customers had positive experiences with staff, consistently praising their professionalism, friendliness, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Used James Removals for packing and house move out of London. Booked in survey and quote in 1 working day, very competitive price. Packing and diassemby of units was amazing and incredibly efficient.... See more

Company replied

Rated 5 out of 5 stars

James were excellent from start to finish. A competitive price (for a complex move from UK to France), personable people and wisdom from back office. The movers were very considerate and inventive in... See more

Company replied

Rated 5 out of 5 stars

We couldn’t be happier with the service we received from this removal company. From the very first contact to the final box being unloaded, everything was handled with professionalism, care, and effic... See more

Company replied

Rated 5 out of 5 stars

Fantastic service from start to finish. Paul and Matt were especially great. Friendly, professional, and incredibly efficient. They handled everything with care and made my mothers move much less stre... See more

Company replied


Company details

  1. Removals company
  2. Vehicle Storage Facility
  3. Removals Service
  4. Storage facility

Information provided by various external sources

James Removals house, home removals, office moving. Commercial and domestic, national and international removing and storage for UK, France, Spain Ireland.


Contact info

4.9

Excellent

TrustScore 5 out of 5

217 reviews

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4.9

All reviews

(217)

24 reviews in the last 12 months

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Rated 5 out of 5 stars

Updated Review

After an initial issue with James Removals breaking one of our chairs, resulting in a less favourable review, I am very happy to say that this has now been rectified. James Removals was keen to ensure that our initial dissatisfaction was addressed and has gone on to improve communications. They were in constant contact to ensure that our chair was returned to us safely and that all repair work was completed to the highest standard. The follow-up service was exemplary.

26 February 2024
Unprompted review
James Removals logo

Reply from James Removals

Thanks for taking the time to leave us a review, great to speak with you, i am happy that we have now resolved your issue and restored your faith in our services. many thanks.

Rated 5 out of 5 stars

Exemplary service

James have moved me twice now and on each occasion the service has been faultless. All the staff from the admin, the people who come round to give you a quote and the guys who do the heavy lifting, are professional, friendly and keep you calm.

They also stored my stuff for 8 years at a really good price which was only raised once in that time! Best in the business in my humble opinion.

27 March 2024
Unprompted review
Rated 5 out of 5 stars

Great service

The removals teams were really friendly and took care of our belongings. We would happily use them again.

6 April 2024
Rated 5 out of 5 stars

A positive reference.

Great service. Nice people, and the whole thing was very professionally done. I was particularly impressed with the mattress protectors. It's the little things.

27 March 2024
Unprompted review
Rated 5 out of 5 stars

Worth every penny

My Mum used James Removals to help us pack up and move her into her new home last week.
We opted for the extra service of having someone come to help wrap and pack the day before the move to ensure everything was packed in a manner to ensure no breakages. They provided the boxes, packing tape, paper and bubble wrap and the only 2 breakages incurred in the entire move were the few items we selected to pack and transport ourselves. What could have been a stressful and emotional time was made so easy by Paul who came to help us. He was fantastic and was a much needed calming influence on what could have been a very hectic day.

We were moving from a 4 bedroom house into a large one bedroom flat and we had Paul, Danny and Wayne to help on the move day itself. Not only were they entirely professional but they were also so friendly and went above and beyond making the day very enjoyable too.
The boxes were well labelled and not overfilled. They were expertly packed and that has made it very easy to not only locate things but also to move the boxes around until we get around to unpacking them.

Based on this potentially being one of the most stressful experiences one will ever have James Removal services was worth every penny and we couldn’t recommend them highly enough.

15 March 2024
Unprompted review
Rated 5 out of 5 stars

James Removals Very Highly Recommended

James Removals have just packed and moved our six bed house and unpacked us into our new home. They were amazing, it took 3 days in total and at 6pm on Monday night 11 men were still there packing, boxing, bubble wrapping and carrying it all. They worked like a well oiled machine. We were so impressed with their professionalism, care, attention to detail, charm and efficiency. On day 4, one of the team arrived on the doorstep with a welcome hamper. They really go above and beyond. We highly recommend them.

14 March 2024
Rated 5 out of 5 stars

Brilliant moving day

Thank you Glen, Connor, Bradley and Robert for making my moving day so stress free.
If you need a removal company James are without a doubt very professional, friendly and helpful. Nothing was too much trouble. I would highly recommend them.
I had the packing service which was excellent with all boxes marked and put in the appropriate rooms on the move day.
Thank you so much for making my move an enjoyable one.

4 March 2024
Rated 5 out of 5 stars

Really great moving experience

Really great moving experience. Excellent team all round from initial estimation (Norma was just brilliant, so experienced, knowledgeable and warm) through to the moving team, led by Brian. Adapted well to last minute changes and went out of their way to make everything run smoothly. Unexpected follow up care! Can’t recommend them highly enough.

12 March 2024
Rated 5 out of 5 stars

James Removals - first class movers

James Removals were excellent and I would really recommend them. They took charge on the day in a friendly and helpful manner and made our moving day as smooth as it could possibly be. There was nothing that was too much for them and they took the job in their stride throughout the day. They were friendly from the start to finish and explained everything and carried out the move very well.

16 February 2024
Rated 5 out of 5 stars

James Removals made our move very easy

James Removals made our move very easy. It was a difficult move we have the packing services as well they were brilliant and very professional I would definitely recommend them to anyone moving house

Moving to a new house can be an exciting but also stressful time. There are so many things to organize and plan, from finding the perfect home to packing up all your belongings. That's why it is important to find a reliable and trustworthy moving company to help make the process easier.

James Removals is one such company that can take the hassle out of your move. They offer a variety of services, including packing, loading, and transporting your items with care and efficiency. Whether you are moving locally or across the country, James Removals has got you covered.

One satisfied customer and they came the next day and collected all the boxes and dropped off a nice little hamper James Removals are a local company to Greenwich and they where the most expensive but you get what you pay for!

20 February 2024
Rated 5 out of 5 stars

Outstanding Service

James Removals handled my residential move and I could not have asked for a better experience. The team took care of everything, were courteous and understanding regarding working around my cats and navigated getting everything into my new house without a fuss or a grumble, despite some tricky bits!

They definitely made an otherwise chaotic and stressful day that much easier - I wouldn't hesitate to recommend them.

14 December 2023
Unprompted review
Rated 5 out of 5 stars

Fabulous team

Fabulous team. Professional fun expert and downright wonderful. Lewis, Wayne, Connor, Robert, Brian & Matt and all the team you remain in our hearts and memories for ever.

8 December 2023
Unprompted review

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