JamGolf Reviews 

8,257
•
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 59 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the products are competitively priced and arrive exceptionally fast, making it a highly reliable choice for online shopping. People often appreciate the knowledgeable and helpful staff who guide buyers through a remarkably smooth purchasing process from start to finish. Some reviewers were not happy with customer service and after-sales support when unexpected issues with orders or faulty equipment suddenly arose. A few people also mentioned receiving incorrect item descriptions or experiencing communication problems, noting that getting a timely resolution or response from the team was sometimes very difficult.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting items arriving exactly as... See more

Service

Users describe positive interactions with service, highlighting fast and prompt delivery times for their... See more

Price

Reviewers highlight positive aspects of price, frequently noting that costs are much cheaper compared to... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting exceptionally fast postage... See more

Staff

Reviewers mention ambiguous feedback about staff, with many customers praising knowledgeable and helpful team... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been dealing with Jam golf for several years. Ideal for the golfer that doesn't want to splash out a lot of money for equipment from the onset. They are quick they have a great selection of cl... See more

Rated 5 out of 5 stars

Quality Service from Jamgolf, Purchased the Cobra Dark speeds on sale, with a Cobra Wedge and Bag at the best price I could find anywhere online or in shop. Took 3 days to arrive and packaged perfectl... See more

Rated 5 out of 5 stars

Absolutely delight with Jam golf. 2nd set of irons I’ve purchased from them. Purchased the new 3dp cobras. An expensive iron wherever you purchase them from, but Jam golf gave a discount with... See more

Rated 5 out of 5 stars

Thanks Jam Golf. Clubs delivered faster than Tiger Woods swing speed. Beat price of competition by a distance and got a free gift and 50 quid credit in store. Amazing service guys !!!


Company details

  1. Golf shop
  2. also in
  3. Golf club
  4. Golf driving range
  5. Golf Resort

Written by the company

We offer great customer service - PGA Pros with an in depth knowledge of all our products are just on the end of the phone 03330 607 141


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

8k reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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4.4

All reviews

(8,257)

58 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Still trying to work out what the catch…

Still trying to work out what the catch is. Purchased a set of Ping 410s from Jam Golf they were slightly (£5) more expensive than the cheapest I could find on line.
But they came with a free Ping golf bag worth £150.
Ordered On Sunday afternoon and were delivered 10am Tuesday morning. Jam Golf without doubt best golf store online.

4 October 2022
Unprompted review
Rated 5 out of 5 stars

Highly recommend.

A wonderful company to deal with. Super fast delivery and goods are excellent. Very helpful in answering questions on products too. Highly recommend.

6 October 2022
Unprompted review
Rated 5 out of 5 stars

G410 Irons

Cheapest I'd seen on the web. Very quick delivery, I would highly recommend JamGolf.

1 September 2022
Unprompted review
Rated 5 out of 5 stars

Recently purchased the Taylormade RBZ…

Recently purchased the Taylormade RBZ Speedlite package set, this was the cheapest place I seen the set at £899 plus I got a free MotoCaddy Z1 golf trolley worth over 100 pounds, I ordered on Wednesday morning and the goods arrived on Thursday morning which I was very impressed with seeing as I live in Northern Ireland and not mainland UK. Excellent service and excellent value 5 stars all round

24 August 2022
Unprompted review
Rated 5 out of 5 stars

Ordered 2 sets of RBZ Speedlites on…

Ordered 2 sets of RBZ Speedlites on Sunday, talked via chat window to their PGA pro, benefited from a discount, free trolleys and a few gifts. Ordered Sunday and we had them in play on Tuesday afternoon. They also rang to confirm our trolley styles.
We couldn’t be happier with the service and value.

16 August 2022
Unprompted review
Rated 5 out of 5 stars

Ordered the odyssey 10 triple track…

Ordered the odyssey 10 triple track putter at 7am in the morning... in my rush ordered left handed. Called Jam golf when I realised as I had a round on Friday. They called the courier who said they would return to store and on receipt they would send me out the right handed model. The courier however still delivered to me so I had lost all hope of having it in time for my next round... however Lars arranged for a courier to pick up my putter today and deliver me the new one at the same time. Other than having the lowest prices they also have the best service I have come across.

Danny

27 July 2022
Unprompted review
Rated 5 out of 5 stars

5 Star Service Yet Again

Happy to report that once again received genuine 5 Star service from Jam Golf. Purchased a 'Used Club' described as being in excellent condition which on receipt is barely distinguishable from 'new'. I had upgraded to faster delivery and they certainly delivered on that dispatching the club and arriving little more than 36 hours after ordering late at night. The club wasn't cheap but it was appropriately priced for the quality and condition. I just hope the results with the club are as reliable.

8 July 2022
Unprompted review
Rated 5 out of 5 stars

Titleist stadry 14 cart bag

Great bag at a great price. Buying process was quick and easy and bag arrived the following day, superb service. Will definitely be using JamGolf again in the future.

20 June 2022
Rated 1 out of 5 stars

poor service

I purchased a taylor made 3wood stealth paid extra for two delivery, club never arrived until over a week later.
When the club did arrive to sole of the club had a mark and the metal plate on the bottom was warped out of shape.

Very poor service and quality for my first purchase from Jam golf.

Did i mention its also a real task trying to speak to somebody on the phone, with no one answering calls all day.

19 June 2022
JamGolf logo

Reply from JamGolf

Hi thanks for taking the time to leave your review. It appears the you order was placed late on the 1st June, due to the Jubilee weekend the next available shipping date was the 6th June and you order was upgraded to a next working day service and delivered on the 7th. Our retail store is open from 8am until 8pm Mon-Sat and 8am until 6pm on Sundays. In the unlikely event the phone is not answered it goes to answer phone and you failed to leave a message or tried emailing any issues with the purchased club.
In regard to the comment about the sole plate all TaylorMade products come with two year warranty so if you email over some images we can deal with this on your behalf.

Rated 5 out of 5 stars

Surprised how good 5* performance

I was a little dubious of using this site so contacted relatives who live in Guernsey to confirm they are legit which they did. I ordered the Taylormade sim 2 Max D driver it was £50 cheaper on this site and it came a day early with full tracking details from DPD 5* performance from Jam golf will definitely be using them again.

15 June 2022
Unprompted review
Rated 5 out of 5 stars

Amazing company

Amazing company, high end golf gear with fantastic discounts. I ordered my new Cobra irons, bag and accessories on Monday and they all arrived promptly on Tuesday. Will 100% be using Jam Golf for any other equipment I may need.

14 June 2022
Unprompted review
Rated 5 out of 5 stars

The quality of the product was…

The quality of the product was outstanding especially for the price. Excellent Service as well and product arrived quicker than expected and it was free delivery too. Can’t recommend JamGolf enough.

14 June 2022

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