jansno.com Reviews 19

TrustScore 3.5 out of 5

3.4

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3.4

Average

TrustScore 3.5 out of 5

19 reviews

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Rated 1 out of 5 stars

I researched the hell out of this bike…

I researched the hell out of this bike before taking the leap because I liked what people where saying about the excellent customer service and my kids liked the look of them . Well i ended up ordering one in the morning and then another in the afternoon with a few accessories . Got a purchase notification later only for the second order which said the item was shipped , then later some guy from China messages me and says free shipping on the first bike was now actually going to cost me and extra $300 . I told him to cancel both orders which he said he couldn't because they where already on the way , to which I replied I would be sending it back once they arrived , THEN he says alright , I'll refund you then ( even though he said he'd already sent them ) WHAT a bunch of scammers these people are , I'm glad I didn't facilitate them in anyway .

16 April 2026
Unprompted review
Rated 5 out of 5 stars

The Jansno X70 is amazing

The Jansno X70 is amazing, it have a great range and price, the only thing that insn't that great are his brakes, they are not enough for the speed. In general is a grat bike.

15 April 2025
Unprompted review
Rated 5 out of 5 stars

Jansno X50

I am very satisfied with the quality of the electric bikes. I purchased several units and I am happy with the professional attitude of the seller. The prices are very reasonable. I recommend.

18 March 2025
Rated 5 out of 5 stars

Jansno X50

I bought the Jansno X50 as I wanted a e-bike to commute to work. I am quite a large fella and wanted a bike that would suit me. The price was excellent at £800 and although I have only just completed 25 miles I can say that I am very happy. Obviously e-bike regulations differ depending on where you are located but they do their best to accommodate the regulations to your area. Some modifications may be necessary but this is relatively simple. Overall I think this is a fantastic bike for the money and they are quick to help with any issues or queries.

15 April 2025
Unprompted review
Rated 5 out of 5 stars

Purchased the Jansno X70 almost 5 months…

Bought the Jansno X70 almost 5 months ago.
Delivery was fast and product is well made and cost valued !
Front and rear shocks provide a relitively cushy ride on a hard frame saddle that itself is comfortable enough to pedal without getting saddle sore.
A horn, bright yellow flashing turn signals, brake and running lights com[pliment the bright headlight.
Also sent me 4 sets of brake pads after a small billing incident which was resolved quickly.
Changed the knobby tires as they created a roll resistance that reduced battery power keeping speed.
Replaced stock Jansno knobbys with a more street friendly tread tire, the BALINGE Heavy Duty High-Performance Wear-Resistant E-Bike Mountain Snow Bike Tire 20/26x4.0 Fat tire which had the brown tire sidewall for the Jansno color scheme.
The yellow frame with black shocks handlebars, pedals and crank are attractive and recieve many compliments.
Very comfortable ride with lots of kick uphill power without the PAS and very fast after dissabling the speed sensor wire.
The option of shutting off the 2nd downframe battery is a bonus. The top battery with minumal pedaling over mostly flat terrian with a few hills got 46 miles.
The Jansno X70 also comes with two chargers so recharging wait times are minumal.
Overall and so far, a great ebike for the price and company support experience.

18 June 2024
Unprompted review
Rated 1 out of 5 stars

Don't buy Jansno bikes

Don't buy Jansno bikes. It will immediately amaze you but after a few months you will find yourself with a lot of rust and the battery absolutely insufficient for the thousand watts of the engine. but the sore point is the guarantee. mine broke and support sent me replacement parts at random without solving the problem and then disappeared. be careful

20 April 2024
Unprompted review
Rated 5 out of 5 stars

Unprecedented Customer Service.

We bought the X50 which was delivered within a weeks time. The frame was scratched? We got compensated. After 200 km the engine started to make strange squeaking noises. We got sent a new wheel. After 1000km the contoller burned out. We got sent a new one.
Customer service is responding fast and result oriented.
Resuming: Good specs. affordable bikes, but with questionable quality, compensated by excellent customer service!

12 July 2023
Unprompted review
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