Jasper Reviews 

4,146
TrustScore 3.5 out of 5

3.3

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Rated 1 out of 5 stars

Only sleazy, low-rent companies are set up to trick customers into parting with their money. Be very careful doing the free trial. They kept my credit card information long after I stopped the servic... See more

Rated 5 out of 5 stars

We recently started using Jasper.ai for our blog posts and marketing creatives and it has exceeded our expectations. Not only did it improve the quality of our work, the productivity boost it brough... See more

Rated 5 out of 5 stars

If you're looking for a tool that can help you write high-quality copy quickly and easily, Jasper.ai is definitely worth checking out. I love how easy it is to use - the layout and interface are both... See more

Rated 5 out of 5 stars

Jasper has turned scriptwriting and fiction novel writing into a much easier task by keeping all of my thoughts organized. The ability to bounce ideas around in the Jasper "Chat" function or direct th... See more

Company details

  1. Software company

About Jasper

Written by the company

Meet Jasper, your AI writing assistant who makes it fast & easy to write blog articles, social media posts, ad copy, and more.

Break through writer's block and create content 5X faster with AI.

Join 50,000+ companies scaling content marketing with Jasper.

✍️ Write Content For SEO Fast That Ranks On Page 1 of Google

⏰ Finish Your First Draft 2-5X Faster

💰 Increase ROAS & Sales From Your Ads With Better Copy

💡 End Writer’s Block With Fresh Ideas & Go From Blank Page To Published Today

🌎 Translate To 25+ Languages

Your AI Content Co-Pilot Is Ready To Write For You

Stop spending so much time writing... let your AI assistant, Jasper, write for you.

Contact info

3.3

Average

TrustScore 3.5 out of 5

4k reviews

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No recent history of asking for reviews

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3.3

All reviews

(4,146)

20 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Exceeded my expectations

I was initially skeptical about having an AI create content because I wanted to be sure that the content was not plagiarized or full of erroneous information. After using this platform, I was impressed at the ease of learning and quality of content produced!

25 February 2023
Unprompted review
Rated 5 out of 5 stars

Amazing tool

Czech language localisation, ease of use, templates. Despite the unavailability of the entry package (I do not use 50K+ words/month, I would be fine with 50%). I recommend it despite the higher pricing.

23 February 2023
Unprompted review
Rated 1 out of 5 stars

Massive scam

Massive scam! Avoid! Said it’ll give me a free 5 day trial. Charged me £25 straight away and I can’t even get onto their website! No way to cancel! AVOID these scammers!

24 February 2023
Unprompted review
Rated 5 out of 5 stars

Jasper is the Gold Standard

I've tried a bunch of the AI writing assistants out there, and simply put, Jasper is just the best. Although they are pricier than others, they're worth it, and I highly recommend giving them a try.

23 February 2023
Unprompted review
Rated 5 out of 5 stars

I'm a big fan of Jasper.ai

I'm a big fan of Jasper.ai! As a busy business owner, I don't always have the time to write high-quality copy for my marketing materials. But with Jasper.ai, that's no longer a problem. The AI tool makes it easy to create well-written, effective copy for my ads, emails, and websites. And since the content is generated by AI, it's guaranteed to be original and high quality.

23 February 2023
Unprompted review
Rated 5 out of 5 stars

Jasper Makes it Easy to Harness AI for Writing

Compared to other alternative tools I tried, Jasper provides a combination of both the most powerful tools and the easiest learning curve to start taking advantage of them. I've found its writing to be closer to that of a human compared to other alternatives I tried.

23 February 2023
Unprompted review
Rated 5 out of 5 stars

Jasper.ai is a fantastic AI writing…

Jasper.ai is a fantastic AI writing assistant! It provides detailed, accurate, and completely original content that is plagiarism-free. The team behind Jasper.ai is also highly knowledgeable and professional, always providing helpful customer support and responding quickly to any queries. I'm very impressed with the quality of their work and would highly recommend them to anyone looking for a reliable writing partner.

22 February 2023
Unprompted review
Rated 1 out of 5 stars

Bait and switch.

Bait and switch.

Initially, we had signed up for what we believed to be a monthly subscription, as we only wished to test the service for a month and evaluate its functionality. We encountered several issues with the service, and it did not meet our expectations. At the time of checkout, the monthly subscription was advertised as costing $89.

However, when we received our billing statement, we discovered that we had been charged $990 for an entire year. We immediately reached out to the customer service team, explaining that we had only intended to use the service for a month, and requested a refund. Unfortunately, the response we received from the customer service team was quite disappointing. They refused to offer a refund, citing their policy, and only offered to cancel our account.

We felt that we had been misled and were left unsatisfied with the service provided by jasper.ai.

We find chatGPT much more useful, plus its free.

21 February 2023
Unprompted review
Rated 5 out of 5 stars

Leader in the genAI cpywriting tools

I recently tried out the Jasper Generative AI Tool and I'm impressed. It comes with over 50+ templates so you can quickly and easily create high-quality pieces of content without having to start from scratch. The new feature of Jasper Chat is especially helpful. It's like ChatGPT. You can ask it questions, and it actually responds with meaningful and relevant information that helps you get your point across better. And the ability to edit and assemble long-form content makes it a great tool for anyone looking to create detailed articles or blog posts quickly and easily. Overall, the Jasper Generative AI Tool is a great tool that I highly recommend to anyone wanting to produce quality content quickly and effortlessly.

1 February 2023
Unprompted review
Rated 1 out of 5 stars

I have been charged £590 x10 by jasper…

I have been charged £590 x10 by jasper and put account on hold. I had conformation come through on the 14th Feb 10 x that transaction not gone through.Then guess what they charged 10 times! Also I got no email that they have charged me. Only came to know through American Express. Still Jasper system despite charging is continuing to ask me to purchase plans. I have had no end of pain with Jasper amd it's wasted hours of my time and cost me.£1000's which I am disputing.

14 February 2023
Unprompted review
Rated 5 out of 5 stars

Harness the Benefits of Jasper.ai for Business Success

I recently started using Jasper.ai, and I'm already finding it to be an invaluable resource. The extensive help files provided are very helpful - they make it easy to find answers to my questions quickly. Additionally, the community templates have been great for sparking ideas for use cases. It's also been really convenient that Jasper.ai provides frequent training so that I can stay up-to-date with the latest features of the product.

The one downside is that I get reminded quite often to review Jasper or share it with other colleagues - this can become a bit intrusive at times. I wish there was a way for me to use Jasper natively in apps instead of having to switch windows and lose context so often.

20 February 2023
Unprompted review
Rated 5 out of 5 stars

Increased productivity 3-6 times

We recently started using Jasper.ai for our blog posts and marketing creatives and it has exceeded our expectations. Not only did it improve the quality of our work, the productivity boost it brought in was unimaginable! We were able to complete tasks 3-6 times faster than before, saving us time and money.

Jasper.ai is an invaluable tool for businesses looking to increase their efficiency and streamline their workflow. It's easy to setup, intuitive to use, and offers great value for its price tag – something that you won't find with other AI solutions out there. Highly recommended!

16 February 2023
Unprompted review
Rated 1 out of 5 stars

If I could leave a zero I would

If I could leave a zero I would. absolute horrific customer service absolutely disgusting practice. Signed up for 5 day free trial. Messaged to cancel which was unsuccessful. They charged me the Year plan plus extra credits for a total of $600 to my surprise and when I try to get a refund they are just like no it's outside your free trial period. Even though there is evidence the account has not been used AT all nor their stupid credits since the free trial because the program itself is garbage and awful to use. What a ducking scam! AVOID At all costs.

28 January 2023
Unprompted review
Rated 5 out of 5 stars

Jasper has saved me so much time

Jasper has saved me so much time. I use it for blog and content creation, as well as to rework and rephrase content. It's been a game changer for me as I need to generate content pretty regularly.

18 February 2023
Unprompted review
Rated 5 out of 5 stars

Good product but extreemly poor…

Edit - It turns out that some of the staff do actually care about their customers.

Carissa Mallory reached out and more than resolved the issue and as a result, I have continued to use and pay for the product.

So I have changed from a 1 star to a 5 start

********

Original Post kept for clarity

Good product but extremely poor customer service and product management...

I find it disgusting that you have to use the credits within the month, or you lose them, as I just discover when I was ill for 2 weeks and unable to log in.

If I pay for 50000 credits, I should be able to use 50000 credits, as that's what I paid for and I have paid over £150 in 3 months.

They simply don't care about their customers.

I will be questioning Jasper through the trades description act, as I feel that they are miss selling a product that has great potential.

17 February 2023
Unprompted review
Rated 1 out of 5 stars

Jasper is a Scam

I used to be a big fan of Jasper. Back when the Boss Mode Plus plan was around $60 per month with a 50,000-word limit, I thought it was an excellent tool. But the company’s business practices shifted right before ChatGPT became popular, and that is when I started seeing tactics that felt unethical.

First, they pushed users into yearly contracts at around $1,000 a year, knowing full well that free and cheaper alternatives were about to take over the market. Instead of honoring loyal customers, Jasper locked them in. When my subscription expired, I was not grandfathered into my old plan or pricing, even though I had been paying consistently before. On top of that, they began charging taxes incorrectly for the wrong state, and customers were not given a fair chance to update their billing information before those extra charges hit.

The pricing itself has only gotten worse. The same type of plan I once had is now much more expensive, with fewer benefits. Instead of rewarding loyalty, Jasper eliminated features and charged more. A prime example was the removal of dynamic templates, which had been a genuinely useful feature. They simply deleted it and tried to push a different, less functional replacement while increasing costs.

On top of that, Jasper stripped away many of the things that made the platform enjoyable, such as webinars, classes, and community sessions. These were some of the features that originally set them apart, and they disappeared right as the competition heated up.

All of these changes, including bait and switch pricing, removal of features, incorrect taxation, and the cancellation of community support, paint a picture of a company prioritizing short term profit over long term loyalty. I once gave Jasper a five star review, but now I believe their tactics are unfair and misleading. Customers deserve better.

15 February 2023
Unprompted review

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