I cannot express how amazing JA Steels crew were!! Mark W & Joe C made my experience less stressful, and if the rest of the staff are like them 2 men then I would recommend this company to everyone I... See more
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Review summary
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Another great experience with JA Steel. After a very easy video survey with Rob, the company arranged at short notice to do my move, sending 3 people instead of the agreed 2, and completing the move w... See more
Company replied
On time, polite, professional. Did an amazing job. BOTH properties were 3rd floor, no lift & the job was done in amazing time, no fuss. All staff were polite, patient and completed the job overexce... See more
Company replied
Wonderful experience!l I want to thank Billy, Chris, Ahmed, and Tony. They handled everything with great care and professionalism. From start to finish, their warm and friendly attitude made the enti... See more
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Company details
Written by the company
J.A. Steel Removals & Storage is a trusted removal and storage company providing reliable, professional moving solutions for homes and businesses. With years of experience and a friendly, skilled team, we take the stress out of moving by handling every stage with care, efficiency, and attention to detail. Whether you’re relocating locally or further afield, we offer a tailored service designed to suit your schedule, budget, and specific requirements. We provide full packing and unpacking services, secure wrapping for fragile items, and careful loading and unloading to protect your belongings throughout the journey. Our modern fleet of vehicles is equipped to transport everything from single items to complete household or office moves. For customers needing extra space, we also offer safe, secure storage options, ideal for short-term needs during a move or long-term solutions for decluttering or renovation projects. At J.A. Steel Removals & Storage, customer satisfaction is at the heart of what we do. We pride ourselves on clear communication, punctual arrivals, and a dependable service you can count on. Get in touch today for a free, no-obligation quote and let us help you move with confidence.
Contact info
4.9
Excellent
704 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 66% of negative reviews
Typically takes over 1 month to reply
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People also looked at
Wry helpful friendly and polite
Wry helpful friendly and polite
Silvau Florian and Joy
3 June 2025
Unprompted review
Reply from JA Steel and Son
Thank you for your positive review. We’re pleased to hear you found the team professional and careful with your belongings. Providing a smooth, reliable move is always our goal. – JA Steel and Son Removals.
Reply from JA Steel and Son
Thank you for your positive review. We’re pleased to hear the service met your expectations and that everything went to plan on the day. Your feedback is greatly appreciated. - JA Steel and Son Removals.
Heartless
On return of my furniture today I am extremely disappointed. In fact, even though I signed a disclaimer I will be seeking legal action. Firstly they were walking on my newly laid carpet with there wet shoes. I gave them shoe coverings, when I called the manager she said they don't have to wear them. They were scheduled to come between 8 - 9, came at 9.30am and left at 1 on the dot. They had another booking apparently. I have 2 bedrooms with 2 beds and they didn't fix not one of them. They say they lost the parts (for both beds?). They only care about the money. I gave them all £20 each as I gave them a little bit of a hard time. I'm honest, but I don't deliver karma. The energy returning my furniture was completely different to when they came to collect it. I feel they were more friendly and considerate because they wanted a good review. Thats why I've changed it. Treat people how you want to be treated or don't complain when what you do is returned to you.
28 May 2025
Unprompted review
Reply from JA Steel and Son
Thank you for your feedback. We’re sorry to hear that communication did not meet your expectations. Clear and timely communication is very important to us, and we’d like the opportunity to review this and improve. Please get in touch with us directly so we can look into your concerns. - JA Steel and Son Removals 0208 364 7007.
Bill p Chris k Ahmed absolute soldiers…
Bill p Chris k Ahmed absolute soldiers 4th floor with no lift with over 90 boxes take my hats off to them
27 May 2025
Unprompted review
Reply from JA Steel and Son
Thank you for your positive review. We’re pleased to hear you found the team professional and careful with your belongings. Providing a smooth, reliable move is always our goal. – JA Steel and Son Removals.
Bill p Chris k Ahmed wonderful people…
Bill p Chris k Ahmed wonderful people 100 per cent recommend this company and individuals on my move today
27 May 2025
Unprompted review
Reply from JA Steel and Son
Thanks very much for your kind review and recommendation. We’re delighted you were happy with the service and would be more than happy to help again in the future. – JA Steel and Son Removals.
Reply from JA Steel and Son
Thank you for the great review. We’re delighted you were happy with the service and wish you all the best in your new home. – JA Steel and Son Removals.
Bill p Ryan d Chris k moved me today a*…
Bill p Ryan d Chris k moved me today a* team recommended
23 May 2025
Unprompted review
Reply from JA Steel and Son
Thank you for your positive review. We’re pleased to hear the service met your expectations and that everything went to plan on the day. Your feedback is greatly appreciated. - JA Steel and Son Removals.
Great service
Great service, went beyond what we’ve asked for. Happy with the customer service. Jaydyn, cengiz, Craig-lee
23 May 2025
Unprompted review
Reply from JA Steel and Son
Thank you for your lovely feedback. Our team works hard to provide a reliable and careful service, so it’s great to hear their efforts were appreciated. We’ll make sure they see your comments. – JA Steel and Son Removals.
Bill p chris k Ahmed Ryan d moved my…
Bill p chris k Ahmed Ryan d moved my family today very happy recommend this company
21 May 2025
Unprompted review
Reply from JA Steel and Son
Thanks for taking the time to leave such a great review! It was a pleasure helping with your move, and we’re glad everything went to plan. We hope you’re settling in well and enjoying your new place. – JA Steel and Son Removals.
Bill p Ahmed Chris k Ryan d lovely lads…
Bill p Ahmed Chris k Ryan d lovely lads moved me no issues recommend
21 May 2025
Unprompted review
Reply from JA Steel and Son
Thank you for your lovely comments. We’re glad to hear your belongings were handled with care and that the move was completed efficiently. Wishing you all the best in your new home. - JA Steel and Son Removals.
Tony N
Tony N
Will R
Brewster
Joe
all great guys and very efficient and on time
20 May 2025
Unprompted review
Reply from JA Steel and Son
Thank you for your lovely comments. We’re glad to hear your belongings were handled with care and that the move was completed efficiently. Wishing you all the best in your new home. - JA Steel and Son Removals.
Professional business for a move
Turned up nice and early , nothing was to much trouble Eston ,Dan.R and Florian were friendly and caring with our belongings. If you need an A team for a move these are the guys . Even though our lift was broken they made light of the hard work
2 May 2025
Unprompted review
Reply from JA Steel and Son
Thanks very much for your kind review and recommendation. We’re delighted you were happy with the service and would be more than happy to help again in the future. – JA Steel and Son Removals.
Politeness very helpful efficient
Politeness very helpful efficient.
Silviu
Florian
Colin
On time very nice helped a lot
19 May 2025
Unprompted review
Reply from JA Steel and Son
Thanks for taking the time to leave such a great review! It was a pleasure helping with your move, and we’re glad everything went to plan. We hope you’re settling in well and enjoying your new place. – JA Steel and Son Removals.
Bill p Chris k brilliant service…
Bill p Chris k brilliant service looking for 6 stars but couldn’t find it
19 May 2025
Unprompted review
Reply from JA Steel and Son
Thanks for your great feedback. Our team takes real pride in their work, so it’s always rewarding to hear when their efforts are appreciated. We’ll be sure to pass this on to them. - JA Steel and Son Removals.
James and Oliver very professional and…
James and Oliver very professional and very efficient
14 May 2025
Unprompted review
Reply from JA Steel and Son
Thank you for sharing your experience. We’re delighted to hear the move went smoothly and that our team met your expectations. Your feedback is greatly appreciated. – JA Steel and Son Removals.
James jayden and oliver was an…
James jayden and oliver was an exceptionak team was happy with the service
13 May 2025
Unprompted review
Reply from JA Steel and Son
Thank you so much for your kind words. We’re really pleased to hear the team made your move smooth and stress-free. We’ll be sure to pass your feedback on to the crew. Wishing you all the best in your new home! – JA Steel and Son Removals.
Slivia,Floria and ryan done a good job with our things.
The workers done a very good job arranging all of my things and carried everything with ease helping us a lot
Thanks!
12 May 2025
Unprompted review
Reply from JA Steel and Son
Thank you for your positive review. We’re pleased to hear you found the team professional and careful with your belongings. Providing a smooth, reliable move is always our goal. – JA Steel and Son Removals.
Amazing they made sure everything came…
Amazing they made sure everything came in good condition
Big shout out to James Billy P and Chris k!!!
9 May 2025
Unprompted review
Reply from JA Steel and Son
Thank you for your lovely comments. We’re glad to hear your belongings were handled with care and that the move was completed efficiently. Wishing you all the best in your new home. - JA Steel and Son Removals.
James Billy Chris was great team so…
James Billy Chris was great team so happy
9 May 2025
Unprompted review
Reply from JA Steel and Son
Thank you for the great review. We’re delighted you were happy with the service and wish you all the best in your new home. – JA Steel and Son Removals.
Dan GH
Dan GH
Liam
Cengiz
These three men was so quick efficient very polite turned up on time but also very great with there advise. Very nice men
7 May 2025
Unprompted review
Reply from JA Steel and Son
Thanks for taking the time to leave such a great review! It was a pleasure helping with your move, and we’re glad everything went to plan. We hope you’re settling in well and enjoying your new place. – JA Steel and Son Removals.
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