Delivered within 2 weeks - sooner than expected. Very helpful and polite delivery driver. Relatively easy to put together. (A short youtube video would have been helpful) I'm delighted with finis... See more
Company replied
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Review summary
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Reviews shaping this summary
I was a little apprehensive if the quality was going to hold up having ordered online without seeing our Jack and Jill seats. I needn’t have worried as the quality is excellent - much better than e... See more
Company replied
Excellent quality. Head and shoulders above the products I saw elsewhere and reasonably priced. Delivery was easy, I was told I may have to assist with carrying the item into position but it wasn't ne... See more
Company replied
I have purchased twice from Jati and both times the quality of the product and the delivery have been excellent. The company keeps you informed of delivery dates/times etc and their drivers are helpfu... See more
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Company details
Written by the company
Jati is a leading manufacturer and supplier of sustainable teak garden furniture with over 30 years of experience. Our teak furniture is sustainably sourced from plantation-grown, SVLK-accredited teak (Tectona grandis). Expertly crafted to the highest spec using the finest materials, our teak outdoor furniture is built for long-lasting quality, style and comfort.
Contact info
Jati Ltd, Unit 7-8 Gateway Business Park, Station Approach Road, CR5 2AR, London, United Kingdom
- 020 8655 6243
- customer.care@jati.co.uk
- www.jati.co.uk
4.8
Excellent
87 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Too quality, value and service
Needed bench for wife's birthday present, but left it late. Lady on phone very helpful, sorted courier out. Bench delivered on time, too quality and reasonably priced. Truly the "benchmark" for service.
8 September 2023
Unprompted review
Reply from Jati
Hi Robin, thank you for your lovely review - we are so pleased we were able to arrange your delivery in time and hope your wife loved your present!
Kind regards,
The Jati Team
Fantastic bench
Brilliant service from JATI from purchase to delivery
The bench is the best we have had on The Meadows in Appley Bridge /So Solid and well made ,Brilliant delivery guy made it easy Put bench on site today llots of great remarks THanks Jati
13 September 2023
Unprompted review
Reply from Jati
Thank you for taking the time to write this review! We hope you continue to enjoy using the bench and thanks again for the kind words!
Kind regards,
The Jati Team
A great company to deal with
A great company to deal with. Terrific friendly communication and support and wonderful quality products. Highly recommended.
1 August 2023
Unprompted review
Reply from Jati
Many thanks for your wonderful review! We are so pleased that you were happy with the service, thank you for taking the time to leave this 5-star review!
Kind regards,
The Jati Team
Great products and service
Excellent service and great pair of benches. All delivered within a week and looking amazing. Very happy
7 June 2023
Unprompted review
Reply from Jati
Thank you for your lovely review, Eleanor!
We're so pleased you are happy with your new benches and glad we could get them to you so quickly.
Kind regards,
The Jati Team
Awful company
Awful company. Furniture arrived damaged yet as the company asks you to carry the furniture in with the delivery man they accuse you of causing the damage. It’s been weeks now and I am stuck with damaged furniture and no resolution. Don’t take what they offer you as set in stone as they aren’t true either
6 April 2023
Unprompted review
Absolute Brilliant service from jati …
Absolute Brilliant service from ordering over phone to delivery.
Bench is fantastically made ,
All the companies staff were helpful and nothing was problem,
A team workforce .
18 April 2023
Unprompted review
Reply from Jati
Many thanks for your wonderful review! We're so glad to hear you were pleased with the customer service as well as your new bench!
Kind regards,
The Jati Team
Great quality garden table!
I recently purchased a garden table and am absolutely thrilled with it. It’s a really good size for gatherings and was delivered assembled and placed where I wanted it. The teak wood is good quality and beautifully finished. Puts my old chairs to shame so I may come back to jati to buy new ones now!
10 March 2023
Unprompted review
Reply from Jati
Hi Ellen,
Thank you for your lovely review!
We're delighted to hear you are happy with your new table and hope you'll enjoy it for many years to come.
Kind regards,
The Jati Team
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