These guys need to get their act…
These guys need to get their act together! Ordered four items which was followed by email order confirmation receipt. A week later had not received any further communications therefore emailed them asking for an order update. Replied quickly stating that they had recently emailed me (email not copied to me) stating one of the four items was not available and would I like refund for the one item. I couldn’t find their email to me but I replied agreeing to the refund. A refund was subsequently given and also a Shopify link confirming the amended order. Six days later I received another email from them indicating they were refunding the remaining three items (refund later received) but gave no reason as to why. I couldn't be bothered to reply. I can only assume they were out of stock but who knows as the same items are still for sale on their website with no indication of a stock issue. A waste of my time shopping with them and damn annoying being so close to Xmas. 👎👎👎








