J.C. Campbell Electrics Reviews 

4,953
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 440 reviews, reviewers overwhelmingly had a great experience with this company and deeply appreciate the consistently reliable overall service. Customers frequently praise the exceptional product quality, noting that items match descriptions perfectly and arrive safely packaged in great condition. Purchasers are especially happy with the competitive pricing, remarkably fast shipping times, and helpful support staff available during purchases. However, some customers also noted experiencing unexpected delivery delays or lengthy wait times for their items to finally arrive at home. A few people were ultimately dissatisfied with receiving faulty products or encountering frustrating obstacles when trying to process returns and warranty replacements.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, frequently highlighting fast shipping... See more

Product

Clients share positive opinions on product, highlighting excellent pricing, quick delivery, and items that... See more

Price

Users describe positive interactions with price, frequently highlighting that costs are significantly cheaper... See more

Service

Consumers find service to be exceptionally positive, frequently praising the fast delivery, great prices, and... See more

Order

People report positive experiences with order, highlighting that the online process is simple and prices are... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Searched around for the best prices for Miele Blizzard and came across J C Campbell. I had to call to confirm a couple of details re the Miele Blizzard I was purchasing. The staff were incredibly fr... See more

Rated 5 out of 5 stars

Ordered a fridge freezer on JC Campbells website on Friday.I received a e- mail on the same day stating the freezer wasn’t in stock & they would order it in for me. I then received a telephone call t... See more

Company replied

Rated 5 out of 5 stars

Very easy web site to pick what you want and ordering is smooth and simple. Excellent price too and loads of attachments included with the Dyson V8 Absolute. Fast delivery and good communication! Or... See more

Company replied

Rated 5 out of 5 stars

Great price, had the right product in stock, spoke to a salesman and they were able to answer my questions. I was suspicious at the good price thinking it might be reconditioned but I was assured it w... See more

Company replied



Company details

  1. Appliance shop
  2. also in
  3. Electronics Company
  4. Electronics store
  5. TV shop

About J.C. Campbell Electrics

Written by the company

Shop Laundry

Shop Dishwashers

Shop Refrigeration

Shop Cooking

Shop Small Appliances

Shop Floorcare

Shop TV & Home Entertainment

Shop Audio

About us

For over 45 years, J.C. Campbell Electrics has been established as one of Northern Ireland's leading independent electrical retailers. We have many happy customers who return to us, and it's easy to see why.

J.C. Campbell Electrics offers high quality domestic electrical appliances to suit every household at extremely competitive prices. We can offer everything from that much needed Washing Machine, Tumble Dryer or Fridge Freezer to the must have in Smart TVs, or Sound Systems. We provide our customers with first class products, excellent delivery and after sales service, all at unbeatable prices.

We are a family run business and value all our customers, whether they are shopping in store or online. Check out the reviews for yourself, or give us a call on +442887740519 and we will be happy to answer any of your questions.

JC Campbell Electrics

Written by the company

We're committed to our customers
With over 45 years in business, we have a long standing commitment to our customers, providing excellent levels of customer service.

Free Delivery to UK & ROI* over £50

Free Delivery to UK & ROI* over £50

We offer free delivery to most addresses in UK and Republic of Ireland on orders over £50

Contact info

4.8

Excellent

TrustScore 5 out of 5

5k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 92% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(4,953)

402 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I received my order so quickly it could…

I received my order so quickly it could t have come as quick from anywhere else even though it came from Northern Ireland. Well done.

25 June 2026
J.C. Campbell Electrics logo

Reply from J.C. Campbell Electrics

Hi Enid

Thank you for your fantastic review! We're so pleased to hear your order arrived quickly and exceeded your expectations. We really appreciate your kind words and your support. Thank you for choosing us, and we look forward to serving you again.

Best regards
The Team at
J C Campbell Electrics

Rated 5 out of 5 stars

Great service

Great service, prompt delivery and good price for a quality product

1 July 2026
J.C. Campbell Electrics logo

Reply from J.C. Campbell Electrics

Hi Gordan

Thank you for your wonderful review! We're delighted to hear you were pleased with our service, prompt delivery, and the quality of your product at a great price. Your feedback is greatly appreciated, and we look forward to serving you again in the future.

Best regards
The Team at
J C Campbell Electrics

Rated 5 out of 5 stars
J.C. Campbell Electrics logo

Reply from J.C. Campbell Electrics

Hi Nicola

Thank you for your 5 Star review of J C Campbell Electrics. We are delighted to hear that you were happy with our service and delivery.

Best regards
The Team at
J C Campbell Electrics

Rated 5 out of 5 stars

Great price

Great price, delivered quickly, works well, would recommend

2 July 2026
J.C. Campbell Electrics logo

Reply from J.C. Campbell Electrics

Hi Gary

Thank you for your 5 Star review of J C Campbell Electrics, We are delighted to hear that you were happy with our service.

Best regards
The Team at
J C Campbell Electrics

Rated 5 out of 5 stars

Customer friendly website

Customer friendly website, great priced product, swift delivery and arrived when they said it would. Would recommend and use again

1 July 2026
J.C. Campbell Electrics logo

Reply from J.C. Campbell Electrics

Hi Michelle

Thank you for your fantastic review! We're delighted to hear you found our website easy to use, were pleased with the value of your purchase, and that your order arrived quickly and on time. We really appreciate your recommendation and look forward to welcoming you back again in the future.

Rated 5 out of 5 stars

Great helpful independent business

Great helpful independent business, delivery was held up and the lady I spoke to had a horrible cold and sounded really ill but still helped me as much as she could.

30 June 2026
J.C. Campbell Electrics logo

Reply from J.C. Campbell Electrics

Hi Simon

Thank you so much for your kind review and understanding. We really appreciate your patience regarding the delivery delay, and we're glad we were able to help despite the circumstances. Your support means a great deal to our independent business, and we hope you enjoy your purchase. We look forward to helping you again in the future.

Best regards
The Team at
J C Campbell Electrics

Rated 5 out of 5 stars

It was delivered promptly and I was…perfect!

It was delivered promptly and I was able to assemble easily . Thank you

30 June 2026
J.C. Campbell Electrics logo

Reply from J.C. Campbell Electrics

Hi Elizabeth

Thank you for your lovely review! We're so pleased to hear your order arrived promptly and that you found it easy to assemble. Thank you for choosing us, and we hope you enjoy your purchase. We look forward to serving you again.

Best regards
The Team at
J C Campbell Electrics

Rated 4 out of 5 stars

No problems with the purchase and…

No problems with the purchase and delivery of the product.

30 June 2026
J.C. Campbell Electrics logo

Reply from J.C. Campbell Electrics

Hi Brian

Thank you for your 4 Star review of J C Campbell Electrics. Your feedback is very much appreciated.

Best regards
The Team at
J C Campbell Electrics

Rated 5 out of 5 stars

Brilliant from start to finish

Brilliant from start to finish, very happy with service

30 June 2026
J.C. Campbell Electrics logo

Reply from J.C. Campbell Electrics

Hi Sarah

Thank you for your fantastic review! We're delighted to hear you were happy with our service from start to finish. Your kind words mean a lot to us, and we truly appreciate your support. We look forward to serving you again in the future.

Best regards
The Team at
J C Campbell Electrics

Rated 5 out of 5 stars

Good delivery and no worries ordering…

Good delivery and no worries ordering from this company and good response to any questions that I asked, price is comparable to lots of other sellers and delivery choices are given for quicker delivery which i opted for so i do recommend this seller

24 June 2026
J.C. Campbell Electrics logo

Reply from J.C. Campbell Electrics

Hi Ian

Thank you for your wonderful review! We're delighted to hear that you were happy with our delivery, pricing, and customer service. We always aim to respond promptly to any questions and provide flexible delivery options to suit our customers' needs. Thank you for your recommendation—we truly appreciate your support and look forward to serving you again.

Best regards
The Team at
J C Campbell Electrics

Rated 5 out of 5 stars

friendly and professional lads

friendly and professional lads, arrived on time,no problem getting the item in unwrapped, plumbed in and they explained about the machine and they where gone, wrapping,cardboard not a thing left behind, spotless.
Would definitely buy from them again and would recommend them!!!

18 June 2026
J.C. Campbell Electrics logo

Reply from J.C. Campbell Electrics

Hi Tracey

Thank you for your 5 Star review of J C Campbell Electrics. Just a little confused about its content as it was a Dyson V12 Detect Absolute Cordless Vacuum Cleaner that you purchased!

We hope that your Dyson along with your other purchase is working well, thank you for recommending us and we look forward to serving you again in the future.

Best regards
The Team at
J C Campbell Electrics

Rated 5 out of 5 stars

Excellent service and very good products

The company communicated well with me and the delivery men were friendly and helpful. I love my Bosch Fridge Freezer, worth every penny -and J.C. Campbell Electrics offered the best price for it.

1 June 2026
J.C. Campbell Electrics logo

Reply from J.C. Campbell Electrics

Hi Zoe

Thank you so much for your fantastic review! We're delighted to hear you were happy with our communication and that our delivery team provided friendly and helpful service. It's wonderful to know you're loving your Bosch fridge freezer and that we could offer you the best price. Your kind words mean a great deal to us, and we truly appreciate your support. We hope you enjoy your new appliance for many years to come.

Best regards
The Team at
J C Campbell Electrics

Rated 5 out of 5 stars

Quick efficient service better price…

Quick efficient service better price than anywhere else

25 June 2026
J.C. Campbell Electrics logo

Reply from J.C. Campbell Electrics

Hi John

Thank you for your wonderful review! We're delighted to hear you found our service quick and efficient, and that we could offer you the best price. We really appreciate your support and hope to welcome you back again soon.

Best regards
The Team at
J C Campbell Electrics

Rated 4 out of 5 stars

Delivery took quite a few days to…

Delivery took quite a few days to arrive and was early in the day, before the declared 7am start threshold. However the driver was apologetic and very efficient in locating the item in the kitchen.

11 May 2026
J.C. Campbell Electrics logo

Reply from J.C. Campbell Electrics

Hi Tony

Thank you for your feedback. We're pleased to hear that the delivery driver was helpful, apologetic, and efficient in placing your item exactly where you wanted it. We do apologise that your delivery took longer than expected and arrived earlier than the stated delivery window. Your comments are appreciated and will help us improve our service. Thank you for choosing us, and we hope to serve you again in the future.

Best regards
The Team at
J C Campbell Electrics

Rated 5 out of 5 stars

Great service

Great service. Quick delivery. Would recommend.

15 June 2026
J.C. Campbell Electrics logo

Reply from J.C. Campbell Electrics

Hi Brian

Thank you for your great review! We're so pleased to hear you were happy with our service and quick delivery. We really appreciate your recommendation and look forward to serving you again soon.

Best regards
The Team at
J C Campbell Electrics

Rated 5 out of 5 stars

Ordered Dyson cordless vacuum cleaner…

Ordered Dyson cordless vacuum cleaner which arrived very well packaged and quickly. Very pleased with the cleaner.

16 June 2026
J.C. Campbell Electrics logo

Reply from J.C. Campbell Electrics

Hi Sheila

Thank you for your lovely review! We're delighted to hear your Dyson cordless vacuum cleaner arrived quickly and was well packaged. It's great to know you're so pleased with your new vacuum. We really appreciate your feedback and hope to serve you again in the future!

Best regards
The Team at
J C Campbell Electrics

Rated 5 out of 5 stars

Excellent customer service and…

Excellent customer service and communication.
Very good price.
Fast delivery.
I highly recommend this company.
Many, many thanks.

16 June 2026
J.C. Campbell Electrics logo

Reply from J.C. Campbell Electrics

Hi Gwen

Thank you so much for your fantastic review and recommendation! We're delighted to hear you were pleased with our customer service, communication, competitive prices, and fast delivery. Your kind words mean a great deal to our team. Thank you for choosing us, and we look forward to serving you again in the future!

Best regards
The Team at
J C Campbell Electrics

Rated 5 out of 5 stars

Easy to order at a good price and…

Easy to order at a good price and delivered very promptly.

23 June 2026
J.C. Campbell Electrics logo

Reply from J.C. Campbell Electrics

Hi Diane

Thank you for your wonderful review. We're delighted to hear you found the ordering process easy, our prices competitive, and that your delivery arrived so promptly. We really appreciate your feedback and hope to welcome you back again soon.

Best regards
The Team at
J C Campbell Electrics

Rated 5 out of 5 stars

Quick delivery and great product

Quick delivery and great product. Thank you!

15 June 2026
J.C. Campbell Electrics logo

Reply from J.C. Campbell Electrics

Hi Evelyn

Thank you for your lovely review! We're delighted to hear you were happy with both the quick delivery and your product. Your feedback means a lot to us, and we really appreciate your support. We hope to serve you again in the future. Enjoy your purchase!

Best regards
The Team at
J C Campbell Electrics

Rated 5 out of 5 stars
J.C. Campbell Electrics logo

Reply from J.C. Campbell Electrics

Hi Paul

Thank you for taking the time to leave us a review! We're so pleased to hear you were happy with our competitive prices and quick delivery. We really appreciate your support and hope to serve you again in the future. Enjoy your purchase!

Best regards
The Team at
J C Campbell Electrics

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