J.C. Campbell Electrics Reviews 

4,953
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 440 reviews, reviewers overwhelmingly had a great experience with this company and deeply appreciate the consistently reliable overall service. Customers frequently praise the exceptional product quality, noting that items match descriptions perfectly and arrive safely packaged in great condition. Purchasers are especially happy with the competitive pricing, remarkably fast shipping times, and helpful support staff available during purchases. However, some customers also noted experiencing unexpected delivery delays or lengthy wait times for their items to finally arrive at home. A few people were ultimately dissatisfied with receiving faulty products or encountering frustrating obstacles when trying to process returns and warranty replacements.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, frequently highlighting fast shipping... See more

Product

Clients share positive opinions on product, highlighting excellent pricing, quick delivery, and items that... See more

Price

Users describe positive interactions with price, frequently highlighting that costs are significantly cheaper... See more

Service

Consumers find service to be exceptionally positive, frequently praising the fast delivery, great prices, and... See more

Order

People report positive experiences with order, highlighting that the online process is simple and prices are... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Searched around for the best prices for Miele Blizzard and came across J C Campbell. I had to call to confirm a couple of details re the Miele Blizzard I was purchasing. The staff were incredibly fr... See more

Rated 5 out of 5 stars

Ordered a fridge freezer on JC Campbells website on Friday.I received a e- mail on the same day stating the freezer wasn’t in stock & they would order it in for me. I then received a telephone call t... See more

Company replied

Rated 5 out of 5 stars

Very easy web site to pick what you want and ordering is smooth and simple. Excellent price too and loads of attachments included with the Dyson V8 Absolute. Fast delivery and good communication! Or... See more

Company replied

Rated 5 out of 5 stars

Great price, had the right product in stock, spoke to a salesman and they were able to answer my questions. I was suspicious at the good price thinking it might be reconditioned but I was assured it w... See more

Company replied



Company details

  1. Appliance shop
  2. also in
  3. Electronics Company
  4. Electronics store
  5. TV shop

About J.C. Campbell Electrics

Written by the company

Shop Laundry

Shop Dishwashers

Shop Refrigeration

Shop Cooking

Shop Small Appliances

Shop Floorcare

Shop TV & Home Entertainment

Shop Audio

About us

For over 45 years, J.C. Campbell Electrics has been established as one of Northern Ireland's leading independent electrical retailers. We have many happy customers who return to us, and it's easy to see why.

J.C. Campbell Electrics offers high quality domestic electrical appliances to suit every household at extremely competitive prices. We can offer everything from that much needed Washing Machine, Tumble Dryer or Fridge Freezer to the must have in Smart TVs, or Sound Systems. We provide our customers with first class products, excellent delivery and after sales service, all at unbeatable prices.

We are a family run business and value all our customers, whether they are shopping in store or online. Check out the reviews for yourself, or give us a call on +442887740519 and we will be happy to answer any of your questions.

JC Campbell Electrics

Written by the company

We're committed to our customers
With over 45 years in business, we have a long standing commitment to our customers, providing excellent levels of customer service.

Free Delivery to UK & ROI* over £50

Free Delivery to UK & ROI* over £50

We offer free delivery to most addresses in UK and Republic of Ireland on orders over £50

Contact info

4.8

Excellent

TrustScore 5 out of 5

5k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 92% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(4,953)

403 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good choice of products

Good choice of products. Good value. Easy ordering and very prompt delivery.

3 June 2026
J.C. Campbell Electrics logo

Reply from J.C. Campbell Electrics

Hi Helen

Thank you for your wonderful review.

We're delighted to hear that you were pleased with our range of products, competitive pricing, and straightforward ordering process. It's also great to know that your order was delivered promptly.

We truly appreciate your feedback and your custom. Thank you for choosing us, and we look forward to serving you again in the future.

Best regards
The Team at
J C Campbell Electrics

Rated 5 out of 5 stars

Good communication very helpful and…

Good communication very helpful and fast delivery

2 June 2026
J.C. Campbell Electrics logo

Reply from J.C. Campbell Electrics

Hi Debby

Thank you for your kind review.

We're delighted to hear that you found our communication helpful and that your order was delivered quickly. Providing excellent customer service and keeping our customers informed throughout their purchase journey is something we take great pride in.

We appreciate your feedback and thank you for choosing us. We look forward to serving you again in the future.

Best regards
The Team at
J C Campbell Electrics

Rated 5 out of 5 stars

Great service but express delivery failed

Service from the company itself was great. However, I paid for express delivery but unfortunately my parcel wasn't delivered the next working day. If you are paying for express delivery it should be guaranteed not left in the hands of the carrier. Suggest using a more reliable carrier so the customer gets what they paid for. Great service though and very competitive prices.

1 June 2026
J.C. Campbell Electrics logo

Reply from J.C. Campbell Electrics

Hi Sandra

Thank you for taking the time to leave your feedback.

We're delighted to hear that you were pleased with our service, pricing, and overall experience. However, we're sorry that your express delivery did not arrive on the next working day as expected.

We understand your frustration and appreciate your comments regarding the delivery service. While we work closely with our carriers to provide the fastest and most reliable service possible, we recognise that delays can occasionally occur and we appreciate your feedback on how we can improve the customer experience.

Thank you again for your kind words about our team and competitive pricing. We value your business and hope to have the opportunity to serve you again in the future.

Best regards
The Team at
J C Campbell Electrics

Rated 5 out of 5 stars

Great price

Great price, dispatched quickly

1 June 2026
J.C. Campbell Electrics logo

Reply from J.C. Campbell Electrics

Hi Lynsey

Thank you for your review.

We're pleased to hear that you were happy with our pricing and that your order was dispatched quickly. We appreciate your feedback and are delighted that we could provide a positive shopping experience.

Thank you for choosing us, and we look forward to serving you again in the future.

The Team at
J C Campbell Electrics

Rated 5 out of 5 stars

Goods arrived on designated day when I…

Goods arrived on designated day when I had to contact the company they were very helpful indeed.

1 June 2026
J.C. Campbell Electrics logo

Reply from J.C. Campbell Electrics

Hi Jenny

Thank you for taking the time to leave us a review.
We're delighted to hear that your goods arrived on the scheduled day and that you found our team helpful when you contacted us.
We appreciate your feedback and thank you for choosing us. We hope to assist you again in the future.

Best regards
The Team at
J C Campbell Electrics

Rated 5 out of 5 stars

Would buy again

Fast delivery and at a great price!

29 May 2026
J.C. Campbell Electrics logo

Reply from J.C. Campbell Electrics

Hi Lily

Thank you for your 5 Star review of J C Campbell Electrics. We are happy to hear that your order was delivered in good time and that you found the product that you wanted at a good price. We look forward to serving you again in the future.

Best regards
The Team at
J C Campbell Electrics

Rated 5 out of 5 stars

Good communication

Good communication, prompt delivery and price.

28 May 2026
J.C. Campbell Electrics logo

Reply from J.C. Campbell Electrics

Hi Jacques

Thank you for your 5 Star review of J C Campbell Electrics. We are delighted to hear that you found our communications good, that your order was delivered in good time and that you were able to find the product that you wanted at a good price.

Best regards
The Team at
J C Campbell Electrics

Rated 4 out of 5 stars

Poor Parcel Force Delivery Service

Good service from J.C.Campbell the only reason for 4* is I paid for Express 24 Delivery on a Wednesday and unfortunately the item did not arrive until the following Monday. It should been at the latest Friday after I had spoken to someone at the company.

28 May 2026
J.C. Campbell Electrics logo

Reply from J.C. Campbell Electrics

Hi Phillip

Thank you for your 4 Star review of J C Campbell Electrics. We are sorry to hear that despite paying to have your order delivered via Parcelforce 24 hour service and it being dispatched that way on a Thursday, it did not arrive with you until the Monday. Please be advised that this is not the standard of service we expect from Parcelforce. Our sincerest apologies for any inconvenience caused.

Best regards
The Team at
J C Campbell Electrics

Rated 1 out of 5 stars

Placed an order for a fan during a…

Placed an order for a fan during a heatwave that was in stock on the website, waited a week and there was no dispatch email. When I asked them they said there was a ‘problem with the stock’ and that it would be dispatched the next week.

I waited another week and still nothing I emailed them again and was told it would be 2 more weeks…

25 May 2026
Unprompted review
J.C. Campbell Electrics logo

Reply from J.C. Campbell Electrics

Hi Nic

With reference to your 1-star review of J C Campbell Electrics regarding your order placed on 25/05/2026, we would like to clarify the circumstances surrounding the delay.

As outlined in our email of 29/05/2026, we provided a detailed explanation of the reasons for the delay in dispatching your order. Since that time, we have been experiencing ongoing supply issues with our supplier, which have unfortunately impacted stock availability. We have now been advised that the outstanding stock is due to arrive by Friday of this week.

We would also point out that every enquiry you have made regarding your order has been responded to promptly, and you have been kept fully informed of the situation throughout. At no stage have we ignored your requests for information or failed to provide updates.

While we acknowledge that the delay is frustrating, it is important to note that this situation has arisen due to circumstances entirely outside of our control and does not reflect the standard of service that J C Campbell Electrics strives to provide. We have been transparent throughout and have taken all reasonable steps to keep you informed while awaiting stock from our supplier.

We trust this provides clarity regarding the delay and the actions we have taken to assist you.

Best regards
The Team at
J C Campbell Electrics

Rated 5 out of 5 stars

Great

Website is easy to navigate, item was at a reasonable discount price, it was handled with care and delivered on time.

13 May 2026
J.C. Campbell Electrics logo

Reply from J.C. Campbell Electrics

Hi Alan

Thank you for your kind review.

We're delighted to hear that you found our website easy to navigate and that you were pleased with both the price and the service you received. It's great to know your order arrived on time and was handled with the care we aim to provide for every shipment.

We truly appreciate your feedback and your custom. Thank you for choosing J C Campbell Electrics, and we look forward to serving you again in the future.

Best regards
The Team at
J C Campbell Electrics

Rated 5 out of 5 stars

Great service

Great service. Thank you.

5 September 2025
J.C. Campbell Electrics logo

Reply from J.C. Campbell Electrics

Hi Shirin

Thank you for your 5 Star review of J C Campbell Electrics.Your feedback is very much appreciated.

Best regards
The Team at
J C Campbell Electrics

Rated 5 out of 5 stars

In the nick of time.

Eventually the company deserved a five star rating. We were messed around a bit ( two weeks worth) but eventualy we spoke to a chap, not sure of his name, and he sorted it straight away.

11 May 2026
J.C. Campbell Electrics logo

Reply from J.C. Campbell Electrics

Hi Susan

Thank you for the 5 Star review of J C Campbell Electrics. I have passed your comments on to my colleague who sorted you out and apologise for mix up regarding the delivery of your iron.

Best regards
The Team at
J C Campbell Electrics

Rated 5 out of 5 stars

Samsung Oven

The payment and dispatch was straight forward. The company used a excellent delivery service.

29 April 2026
J.C. Campbell Electrics logo

Reply from J.C. Campbell Electrics

Hi Yvonne

Thank you for your review.

We're pleased to hear that you found the payment and dispatch process straightforward and that you were happy with the delivery service. We work closely with our delivery partners to ensure orders arrive safely and on time, so it's great to know this contributed to a positive experience.

We appreciate your feedback and thank you for choosing J C Campbell Electrics. We look forward to serving you again in the future.

Best regards
The Team at
J C Campbell Electrics

Rated 5 out of 5 stars

Cheapest price in the UK & swift delivery

Excellent value for money. Brought a Dyson AM07 cooler 75 £ off all UK retailers including Amazon.
Shipping and delivery tracking came on line on 3rd day.
Received it on 5th day.
I don't know how they sell the products so competitively and swiftly.
Impressive work folks. Excellent.

14 May 2026
Unprompted review
J.C. Campbell Electrics logo

Reply from J.C. Campbell Electrics

Hi Tariq

Thank you for your fantastic review.

We're delighted to hear that you were pleased with the value of your Dyson AM07 and that our pricing, delivery, and tracking updates met your expectations. We work hard to offer competitive prices alongside a reliable service, so it's especially rewarding to receive feedback like yours.

It's great to know your order arrived promptly and that the whole experience left a positive impression.

Thank you for choosing J C Campbell Electrics. We truly appreciate your support and hope to serve you again in the future.

Best regards
The Team at
J C Campbell Electrics

Rated 5 out of 5 stars

Quick delivery

Quick delivery

13 May 2026
J.C. Campbell Electrics logo

Reply from J.C. Campbell Electrics

Hi Chinenye

Thank you for your 5 Star review of J C Campbell Electrics. Your feedback is very much appreciated.

Best regards
The Team at
J C Campbell Electrics

Rated 5 out of 5 stars

Ordered online and delivered without…

Ordered online and delivered without any dramas,many thanks.

14 May 2026
J.C. Campbell Electrics logo

Reply from J.C. Campbell Electrics

Hi Robert

Thank you for your 5 star review of J C Campbell Electrics. Your feedback is very much appreciated.

Best regards
The Team at
J C Campbell Electrics

Rated 5 out of 5 stars

Excellent service

The product was exactly as described, delivered on time and adequately but not excessively packaged. All at a better price than some competitors. An excellent service, what could be better.

14 May 2026
J.C. Campbell Electrics logo

Reply from J.C. Campbell Electrics

Hi Idris

Thank you for your fantastic review.

We're delighted to hear that your product arrived exactly as described, on time, and at a competitive price. We also appreciate your comments about our packaging – we aim to ensure products are well protected while avoiding unnecessary waste wherever possible.

It's wonderful to know that you found our service excellent. Feedback like yours means a great deal to our team and motivates us to continue providing the high standards our customers expect.

Thank you for choosing J C Campbell Electrics, and we look forward to serving you again in the future.

Best regards
The Team at
J C Campbell Electrics

Rated 5 out of 5 stars

DYSON AMIMAL V10

Bought Dyson V10 Animal vaccum cleaner following recommendation from WHICH Magazine. I was not disappointed. The price was the keenest and delivery on time. They also sent me raw plugs and screws which I, in error, thought were not in the packaging. Excellent value and service. Thank you JC Campbell team.

12 May 2026
J.C. Campbell Electrics logo

Reply from J.C. Campbell Electrics

Hi

Thank you for taking the time to leave such a wonderful review.

We're delighted to hear that you're pleased with your Dyson V10 Animal and that our price and delivery service met your expectations. We're also glad we were able to quickly resolve the issue regarding the wall-mount fixings, even though they were later found in the packaging.

Providing great value and excellent customer service is very important to us, so it's fantastic to receive such positive feedback.

Thank you again for choosing J C Campbell Electrics. We hope you enjoy using your new vacuum cleaner and look forward to serving you again in the future.

Best regards
The Team at
J C Campbell Electrics

Rated 5 out of 5 stars

I recently bought a product from J C…

I recently bought a product from J C Campbell Electrics and I’m really happy with both the item and their service. They were kind, helpful, and made the whole process easy. A great company to deal with.

27 April 2026
J.C. Campbell Electrics logo

Reply from J.C. Campbell Electrics

Hi Wal

Thank you for your wonderful review. We’re delighted to hear that you’re happy with both your purchase and the service you received.

Providing helpful, friendly service and making the buying process as straightforward as possible is always our goal, so it’s great to know we met your expectations.

We really appreciate your support and look forward to assisting you again in the future.

Best regards
The Team at
J C Campbell Electrics

Rated 4 out of 5 stars

Good delivery time

Good delivery time. As described.

29 April 2026
J.C. Campbell Electrics logo

Reply from J.C. Campbell Electrics

Thank you for your feedback! We’re pleased to hear your order arrived in good time and was exactly as described.
Thanks,
The team at JC Campbell Electrics

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