JCT600 Limited Reviews 

I would like to give a big thank you to Steve Watts of JCT600 Boston for the service I received from him regarding my purchase of my new Audi A1. He was always available to answer any questions and nothing was ever too much for him! Everything was dealt with efficiently and smoothly. I cannot be more pleased with my experience 😊

Bought a car earlier this year and had issues from the get go. Work that they said would be completed and has not been and no evidence of this whilst dodging my emails.
Incredibly frustrating to deal with and would recommend elsewhere

I am writing this review to say what a good experience I had buying a car from JCT600 in South Leeds at the end of April 2025 I bought a Range Rover and the process from start to finish with the salesmen Elliot and mainly Mark was exceptional. I would highly recommend JCT600. For the choice of cars, their customer service and first rate process Mike.

I would like to give a BigThank You Ronnie Darlington of jct600 Leeds for the service I received from him regarding my purchase of my vehicle m/ Benz c220 he took time to send me an in-depth video of the car and was always available to answer any questions everything was dealt with efficiently and smoothly and I’m enjoying my new motor.. ask for Ronnie next time you visit jct600 Leeds..
Yunee

Would not even give 1 star! bought a vehicle back in January 2024, EML came on about 2 weeks after, they would not help so I took to another garage to which they said the vehicle did not have a drop of oil in, how would this happen in just two weeks after handover? they told me the vehicle had been serviced and had work done on it before i purchased and they would send me the documents, still not received these. 10 months after having the vehicle the engine blew up on the motorway, 17 plate car with only 58k on the clock, needs new engine! they did not want to know and will not answer my calls, reported to FCA as car needs more work than is worth and still having to pay my finance on this vehicle.

Tracy at the Wakefield JCT VW dealership was fabulous. She took over handover of a surprise car for my son very last minute, going above and beyond to make it extra special for his birthday. She wasn’t just a sales person today she helped create a family memory my son and ourselves will never forget. Thank you Tracy for making it a very special day and birthday for my son. Sarah & Martin

Came down for routine servicing where everything was professional and friendly as always but we got talking to a salesman called Luke H
We explained we are having trouble with using our satnav and phone system, he came outside to our car and explained the controls as well as buying us a cable on his day off and arranging us to come down and collect it from him.

Upon doing so he came out to our car and connected and set our common and holiday locations as favourites in our car

Very thankful for the time he took out of his day to help.

My 1 star review dated 25th April describing my poor experience with York JCT600 gained me the reply below, were they trying to give the impression that they they were attending to the complaint? A month has since passed and again nothing! Need I say more!

28 Apr 2025
Good Morning,
Thank you for your recent review regarding your recent experience at VW York. Our Head of Business is aware of your comments and your complaint is being handled.

Kind regards,

JCT600 Customer Care Team

I exclusively use JCT600 Mercedes in Sheffield to service and maintain my now aging B 200 sport.
There are two young ladies who work at the reception desk who I would like to praise for their friendly but professional approach to their customers.
They always greet with a smile and are willing to take care of customers during their wait.
This is a good thing as the waiting time can be a little long for seemingly no apparent reason. This has been my experience for several years so I assume it to be the norm.

I recently bought a new Seat Ibiza and I am delighted with my new car.
I would like to commend Connor, Darren and Alfie at Leeds JCT 600 at Holbeck for the brilliant service. They were all very professional and very friendly.
The price of the new car was excellent and I would rate JCT 600 at 5 stars.

Porsche servicing. I won’t mention which location this is, but I’ve got to the point where I need some confidence that the engineers have the ability to check their own work. Front of house, service managers are good. But the work would make you eyes water. Here are a couple of highlights over the two years. Car released with no oil after service. Car released with same level of oil prior to the service. Brake fluid change, following day brake fluid warning and nearly failed the MOT.

I would like to sincerely thank everyone at Sheffield Audi for going above and beyond expectations in rectifying the situation I'd had with the brake caliper on my Audi TT.
I dropped the car to have the work done, and was kindly offered a taxi drop-off to save waiting around, as it was an lengthy job. Due to a part being needed ,the car wasn't able to be repaired the same day, but a taxi was also made available the next day to collect myself from my place of work and they eve had someone handover my car back even though it was after hours! Extremely impressive service! All at JCT600 have certainly restored my confidence and I look forward to continuing to use them to look after my Audi.
Thank you once again

Bought our car from here and we're very pleased with it. David Blackburn was the salesman and he is so friendly, helpful and with a good sense of humour: everything you want from a salesperson. We definitely recommend this company

Just bought a Mercedes A Class from JCT600 in Leeds, courtesy of excellent service from Connor. He made buying the car an easy straightforward experience, and can highly recommend both him and the company.

Ordered new car through James . He was very polite courteous and professional throughout. Could not ask for more and would highly recommend JCT 600 @ Wakefield . Look forward to seeing you in the near future. Kind regards Jay M

I received a Vehicle Health Check report and requested a quote to fix the issues listed. Despite waiting and following up, I got no response. No one was answering the phones, and communication was non-existent.

When I finally managed to speak with the aftersales manager over the phone, I found the attitude rude and dismissive. I raised concerns about the fact that the initial report was incorrect, and instead of taking accountability, I was told, “The report is free” — as if that excused the inaccuracies.

The report was later corrected, but only after I insisted. There was no apology or sense of responsibility. Overall, a very unprofessional and frustrating experience. I won’t return to JCT600 SEAT/Cupra Leeds and wouldn’t recommend them to others.

Had an issue with Sheffield Mercedes contacted customer care leaving a contact phone number on the web site no one interested enough to give me a call !!
Sent phone number as requested still nothing!!!

We have a 12 month old Taigo. Recently the dash locked me out of the radio and satnav system. I also noticed an amber light saying SOS contact workshop
I rang and explained the problem and was told I could not be seen for 3 weeks unless I broke down and then they would look at the vehicle. Even with the appointment I was given it would be to investigate and may need another appointment to fix the problem
This is totally unacceptable. I have a vehicle that is not fit for purpose. Will never buy another VW

JCT600 in Hull always a great experience...thanks to our excellent Salesman Aden. He always goes above and beyond in delivering the best service, as he spends the time understanding exactly what I want from a car, and so over the years I have given him my business. I would always trust his judgement on any car I purchase, and have never been disappointed yet!! Always polite, and follows up ensuring both JCT600 and myself are all prepared ready for a smooth handover day. Thanks Aden, you are a star and a credit to the team there.

I recently visited JCT600 at Grimsby and would like to record my thanks for the help and courtesy paid by the sales executive Bradley Whitfield. Despite challenges due to staff sickness he spent time helping us to view and test drive a very nice Tiguan and my wife and I never felt hurried. Unfortunately the car was not quite right for us and we did not proceed with the purchase but Brads help and a follow up call from his manager indicated excellent customer service and should be acknowledged.