I only waited a minute before Breanna answered. Breanna was fast, professional, courteous and helpful. The documents to sign came by email promptly. I signed and attached pictures and a little while l... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
My experience was absolutely phenomenal, you can buy insurance pretty much from anywhere, but when you have a really good customer service agent in my case Melissa Jones.She made everything easier. Sh... See more
Company replied
It's a busy world and you guys take the sting out of rich man's problems. Especially poignant during the retirement years. The sting is being ignorant about putting your antique up in mothballs and... See more
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Tara was very understanding about changing everything when I explained to her that my husband had passed away, so the insurance is being transferred over to my name so we can keep it on the truck. She... See more
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Company details
Written by the company
J.C. Taylor has been providing collectors peace of mind for more than 60 years. We began insuring car clubs, car shows and national events in the 1960s. By the middle of the decade, we expanded our sponsorship with the Antique Automobile Club of America (AACA) — which continues today — to offer classic auto insurance to the club’s 35,000+ members. Since then, J.C. Taylor has grown into one of the nation’s premier providers of collector auto insurance for a wide range of classic cars across the U.S. Call 1-888-ANTIQUE for a quick quote!
Contact info
250 Century Parkway Suite 425, 08054, Mount Laurel, United States
- 1-800-345-8290
- info@jctaylor.com
- www.jctaylor.com
4.9
Excellent
2k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Ashleigh Schuh was awesome to deal with…
Ashleigh Schuh was awesome to deal with and made the process super easy to navigate.
18 February 2026
Reply from J.C. Taylor Insurance
Thank you very much for taking the time to leave a review! We are thrilled to hear that you had a positive experience with our customer service team and found our process easy to navigate. Our goal is to provide our customers with a seamless and stress-free experience, and we are glad to hear that we were able to achieve that for you. We truly appreciate your business and hope to continue providing you with exceptional service in the future.
Customer Service is excellent
Customer Service is excellent
Agent clearly explained the required
information to iniate a new policy
She was patient and had above
average communication skills
12 February 2026
Reply from J.C. Taylor Insurance
Thank you so much for your positive feedback! We're thrilled that you had a great experience, and your kind words mean a lot to our team. It's our goal to provide excellent service and to ensure customer satisfaction. If you have any further questions or needs, please don't hesitate to reach out. We look forward to a long relationship together, and we appreciate your support!
From start to finish Ashleigh was on…
From start to finish Ashleigh was on the money. Very knowledgeable about cars. Overall pleasant experience from start to finish.
12 February 2026
Reply from J.C. Taylor Insurance
We're thrilled to hear that you had a positive experience with us! Your feedback is greatly appreciated, and we hope to continue providing excellent service in the future. Thank you for sharing your thoughts and have a fantastic day!
Reply from J.C. Taylor Insurance
We are absolutely thrilled to hear that you were pleased with our quick service! Our team works diligently to ensure we meet and exceed your expectations in a timely manner, and we're genuinely grateful for your recognition of our efforts. Don't hesitate to reach out to us in the future, as we're always here to assist you. Once again, thank you for your positive feedback!
Reply from J.C. Taylor Insurance
We're thrilled to hear that you had a positive experience with us! Your feedback is greatly appreciated, and we hope to continue providing excellent service in the future. Thank you for sharing your thoughts and have a fantastic day!
Extremely informative
Extremely informative, kind and friendly. Great communication and will highly recommend
14 February 2026
Reply from J.C. Taylor Insurance
We're thrilled to hear that you've had a positive experience with our representative! Your feedback means a lot to us and serves as a source of motivation for our entire team to continue delivering exceptional customer service. Thank you for taking the time to share your thoughts, and we look forward to continuing to exceed your expectations in the future!
Great service!
10 February 2026
Reply from J.C. Taylor Insurance
We're glad you enjoyed your experience with us! Your satisfaction is our top priority, and we appreciate your feedback. We look forward to serving you again in the future. Thank you!
Reply from J.C. Taylor Insurance
We are thrilled to hear that you had a positive experience! Your satisfaction is our top priority, and it's fantastic to know that we were able to exceed your expectations. We appreciate your support and look forward to continuing to provide you with exceptional service in the future. Thank you for your kind words and for choosing us!
Knowledge Response Coverage PRICE
Melissa Jones responsiveness, explanation, and ease of providing documentation.
Contact to Bind in approx 24 hrs similar or better specialised coverage form to Haggerty at a 45% savings
12 February 2026
Reply from J.C. Taylor Insurance
We're thrilled to hear that you've had a positive experience with our representative! Your feedback means a lot to us and serves as a source of motivation for our entire team to continue delivering exceptional customer service. Thank you for taking the time to share your thoughts, and we look forward to continuing to exceed your expectations in the future!
Great experience!
Terra was great to deal with and more than patient with me. Was a fairly simple applying process of a few pictures and some info and they fixed me right up.
11 February 2026
Reply from J.C. Taylor Insurance
We are thrilled to hear that you had a positive experience! Your satisfaction is our top priority, and it's fantastic to know that we were able to exceed your expectations. We appreciate your support and look forward to continuing to provide you with exceptional service in the future. Thank you for your kind words and for choosing us!
Ashleigh was professional and easy to…
Ashleigh was professional and easy to communicate with!
12 February 2026
Reply from J.C. Taylor Insurance
We're thrilled to hear that you've had a positive experience with our representative! Your feedback means a lot to us and serves as a source of motivation for our entire team to continue delivering exceptional customer service. Thank you for taking the time to share your thoughts, and we look forward to continuing to exceed your expectations in the future!
She was really great fix her problems…
She was really great fix her problems and helped us with some other ones. Thank you.
11 February 2026
Reply from J.C. Taylor Insurance
We're glad you enjoyed your experience with us! Your satisfaction is our top priority, and we appreciate your feedback. We look forward to serving you again in the future. Thank you!
Very polite and very helpful.
11 February 2026
Reply from J.C. Taylor Insurance
Thank you for the great feedback! We’re glad to hear you had a positive experience and found both our team and pricing to be a great fit. We appreciate your support and the opportunity to protect what you love.
Knowledgeable agent
Knowledgeable agent, (Heather Hattan)
Ease of application and paper wwork
10 February 2026
Reply from J.C. Taylor Insurance
We're thrilled to hear that you've had a positive experience with our representative! Your feedback means a lot to us and serves as a source of motivation for our entire team to continue delivering exceptional customer service. Thank you for taking the time to share your thoughts, and we look forward to continuing to exceed your expectations in the future!
Excellent service and very responsive
Excellent service and very responsive. All questions answered and such an easy process to put a policy in place. Would definitely recommend to anyone who is needing classic car insurance.
11 February 2026
Reply from J.C. Taylor Insurance
We are thrilled to hear that you had a positive experience! Your satisfaction is our top priority, and it's fantastic to know that we were able to exceed your expectations. We appreciate your support and look forward to continuing to provide you with exceptional service in the future. Thank you for your kind words and for choosing us!
Always there for me.
I've been buying car insurance since about 1973 and you've always been there for me. I've had no claims but I drive carefully when behind the wheel of my classic,
5 February 2026
Reply from J.C. Taylor Insurance
Thank you so much for your positive feedback! We're thrilled that you had a great experience, and your kind words mean a lot to our team. It's our goal to provide excellent service and to ensure customer satisfaction. If you have any further questions or needs, please don't hesitate to reach out. We look forward to a long relationship together, and we appreciate your support!
Reply from J.C. Taylor Insurance
We are absolutely thrilled to hear that you were pleased with our quick service! Our team works diligently to ensure we meet and exceed your expectations in a timely manner, and we're genuinely grateful for your recognition of our efforts. Don't hesitate to reach out to us in the future, as we're always here to assist you. Once again, thank you for your positive feedback!
Heather Hattan was amazingly helpful…
Heather Hattan was amazingly helpful and made it easy to chose my new policy.
9 February 2026
Reply from J.C. Taylor Insurance
We're thrilled to hear that you had a positive experience with us! Your feedback is greatly appreciated, and we hope to continue providing excellent service in the future. Thank you for sharing your thoughts and have a fantastic day!
Reply from J.C. Taylor Insurance
Thank you so much for your positive feedback! We're thrilled that you had a great experience, and your kind words mean a lot to our team. It's our goal to provide excellent service and to ensure customer satisfaction. If you have any further questions or needs, please don't hesitate to reach out. We look forward to a long relationship together, and we appreciate your support!
I appreciated the pleasant manner of my…
I appreciated the pleasant manner of my agent and everyone I spoke too.
31 January 2026
Reply from J.C. Taylor Insurance
We're thrilled to hear that you had a positive experience with us! Your feedback is greatly appreciated, and we hope to continue providing excellent service in the future. Thank you for sharing your thoughts and have a fantastic day!
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