J.D. Byrider - Cranston, RI Reviews 35

TrustScore 1.5 out of 5

1.7

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Rated 1 out of 5 stars

The worst decision i made in my life was trusting them but i guess it was my fault they knew i needed a car badly and that this was my very first car Purchase/finance, and with barely anything to put... See more

Rated 5 out of 5 stars

Tony Fontes is amazing! This isn’t the first time he’s helped me get into a new car but the circumstances were very different for me this time around and he still made it work!! Everyone at the Cranst... See more

Rated 1 out of 5 stars

i bought a 2008 buick lacrossin march of 2017 a beautiful car had only 68000 miles on it but i have had nothing but trouble with it as of dec 30th 2018 the mileage is only 73000 miles i have had it b... See more

Rated 4 out of 5 stars

Toni fontes is and outstanding customer service rep.He helped us out with what we needed , He took his time and explained everything with detail. I would recommend him to anyone and they are all very... See more

1.7

Bad

TrustScore 1.5 out of 5

35 reviews

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Rated 1 out of 5 stars

The worst decision i made in my life. date of experience:11/2020-03/2023…

The worst decision i made in my life was trusting them but i guess it was my fault they knew i needed a car badly and that this was my very first car Purchase/finance, and with barely anything to put down ($300), Which i was made to feel bad about even though they We're advertising the "you only need $100/down" deal and that's what drew me to them. I had "fair" credit at the time and employment. I got a 2014 Chevy captiva within the first 6 months of having the car the engine blew, Luckily I had a warranty and covered it, and in another year and a half and a blew again. My payments were $205/weekly $411/monthly plus $88/monthly for partial car insurance and another $200 to another insurance company to add up to full insurance for a car i couldnt drive. Mind you i was over paying that car is only worth about 10,000 and i owed about $20,000 at the end of it... A very expensive lesson I had to learn because Heartless opportunist like the people that work here. PLEASE DO NOT BUY/ FINANCE FROM THEM. I also was Pushed by the car salesman to write a good review right then and there.

29 March 2023
Unprompted review
Rated 5 out of 5 stars

Thank you to can’t and John at jd by…

Thank you to can’t and John at jd by rider they made my purchasing and finding of my new family vehicular a amazing and easy decision they were both extremely knowledgeable and very out going and also very accommodating as I had my children with me when doing so I would highly recommend jd by rider to any and all who are looking for a great and reliable vehicle I will definitely be coming back every time I need a new vehicle so once again thank you very much cany and John at jd byrider

17 May 2021
Unprompted review
Rated 5 out of 5 stars

I hate and mean HATE buying cars and…

I hate and mean HATE buying cars and dread it every time I go and do it
JD Byrider made this not only easy but I actually got excited over this
John, Anisa and the whole crew made it so simple and will always come back here
Thanks JD Byrider!!

11 February 2021
Unprompted review
Rated 5 out of 5 stars

I went to J.D by ryder on 12/4/20 i was…

I went to J.D by ryder on 12/4/20 i was treated with respect and kindness from the staff that work there and Connie is awesome. He helped me with all my questions and concerns. I recommend J.D to anyone looking to build there credit or to just get a nice car. There very professional and caring. Thank you Connie and everyone. I love my car.... Melissa C....

11 December 2020
Unprompted review
Rated 5 out of 5 stars

John was awesome

John was awesome. He worked with me to help me get both an affordable, and efficient car. Truly appreciated. Highly recommend John.

10 May 2019
Unprompted review
Rated 5 out of 5 stars

John was amazing

John was amazing, everyone was very nice and really helpful. I was nervous at first but that quickly change within minutes of speaking with john consultant

28 February 2019
Unprompted review
Rated 5 out of 5 stars

Tony Fontes is amazing

Tony Fontes is amazing! This isn’t the first time he’s helped me get into a new car but the circumstances were very different for me this time around and he still made it work!! Everyone at the Cranston location is fantastic and I appreciate the kind, fantastic service!

16 February 2019
Unprompted review
Rated 4 out of 5 stars

Toni fontes is and outstanding customer…

Toni fontes is and outstanding customer service rep.He helped us out with what we needed , He took his time and explained everything with detail. I would recommend him to anyone and they are all very nice at the Cranston Store.

9 February 2019
Unprompted review
Rated 5 out of 5 stars

great experience

By far the best experience I’ve had buying a car so far. Having bad credit they really worked to find away to get in to something more reliable than I had

31 January 2019
Unprompted review
Rated 5 out of 5 stars

Awesome experience

Has been a great experience
From purchasing, questions, and service. They do what they can to help !!!

16 January 2019
Unprompted review
Rated 5 out of 5 stars

Reservoir avenue Cranston Rhode Island A+

Great people. they do great work, brought my expedition in to be fixed, didn't think would have it back the same day, they called me that it also need another part. And 2 hours later my truck was ready. The reservoir avenue store in Cranston Rhode Island is the best people you can find.

9 January 2019
Unprompted review

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