Jeans Industry Reviews 

13,650
TrustScore 2.5 out of 5

2.7

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Rated 2 out of 5 stars

The items are indeed poor quality- my coat arrived one side button missing completetely. Stitching is poor and visible ends are everywhere.

Rated 5 out of 5 stars

Right where do I even start … I came across these guys on Instagram and before purchasing from this website I was honestly very skeptical due to the mixed reviews but I still went ahead with it. I am... See more

Rated 2 out of 5 stars

I bought the shiny baby pink butterfly abaya. The material ist very bad and it feels extremly cheap. While ironing the dress (on very low temperature!!), it got about 3 medium big holes. Till I got to... See more

Rated 1 out of 5 stars

I ordered 2 weeks ago (March 26th). They gave one option of shipping which is "fast" and costs $25. No tracking information or updates. No package yet. I will not be ordering from here again. UPDAT... See more

Company details

  1. Shopping & Fashion

Information provided by various external sources

Jeans Industry est un site de vente en ligne destinée aux passionnées de mode. Notre catalogue vous propose des milliers de références homme et femme, de nombreux articles et accessoires de mode tels que des vestes, pull, t-shirt, robes, jeans et panta...


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2.7

Poor

TrustScore 2.5 out of 5

14k reviews

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No recent history of asking for reviews

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2.7

All reviews

(13,650)

70 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Terrible customer service!!

Terrible customer service!!! When I tried to return my item because it wasn’t the right size, the return cost was worth more than the dress and when I tried to contact them they read my message and ignored me! I wouldn’t recommend you shop here.

29 March 2024
Unprompted review
Rated 1 out of 5 stars

No refund after 3 weeks

Customer service confirmed they received my parcel, but they have not sent back my money. Have been waiting 3 weeks and still nothing. Be careful when ordering here.

13 March 2024
Unprompted review
Rated 5 out of 5 stars

Cute dress

Cute dress, great quality and it took approximately 10 days to get it!! I am 173 cm and wear M size normally, so I was unsure if the “onesize” would fit but it did☺️ Overall super happy with my dress!! (I bought the fluid cape dress that ties at the waist” for reference).

26 February 2024
Rated 1 out of 5 stars

Ordert some stuff here

Ordert some stuff here, well 3 weeks later and I still didn’t get it! The Costumer Service doesn’t give me a real answer where my stuff is or how much longer I have to wait but since I texted them that I don’t want the clothes anymore I didn’t get an answer.

13 March 2024
Rated 2 out of 5 stars

Missing Item

I only received two out of three things that i ordered. very upset as i had to pay duties on my order and ordered the outfit for my vacation.

20 March 2024
Rated 5 out of 5 stars

Loveeeee

Shopping from Jeans Industry was great, I’m from Australia and my abaya came within 2 weeks! So amazing, the abaya is gorgeous will definitely purchase from here again!

11 March 2024
Rated 5 out of 5 stars

i love u guys clothes

i love u guys clothes, i ordered 17, march, got it two days after to Norway. The quality is amazing, fast delivery up to 2-3 days. I love it, i am going to buy more, cause this was a reaaly good experience.

11 March 2024

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