The items are indeed poor quality- my coat arrived one side button missing completetely. Stitching is poor and visible ends are everywhere.
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Right where do I even start … I came across these guys on Instagram and before purchasing from this website I was honestly very skeptical due to the mixed reviews but I still went ahead with it. I am... See more
I bought the shiny baby pink butterfly abaya. The material ist very bad and it feels extremly cheap. While ironing the dress (on very low temperature!!), it got about 3 medium big holes. Till I got to... See more
I ordered 2 weeks ago (March 26th). They gave one option of shipping which is "fast" and costs $25. No tracking information or updates. No package yet. I will not be ordering from here again. UPDAT... See more
Company details
Information provided by various external sources
Jeans Industry est un site de vente en ligne destinée aux passionnées de mode. Notre catalogue vous propose des milliers de références homme et femme, de nombreux articles et accessoires de mode tels que des vestes, pull, t-shirt, robes, jeans et panta...
Contact info
43000, Le Puy-en-Velay, France
- contact@jeans-industry.fr
- www.jeans-industry.fr
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Terrible customer service!!
Terrible customer service!!! When I tried to return my item because it wasn’t the right size, the return cost was worth more than the dress and when I tried to contact them they read my message and ignored me! I wouldn’t recommend you shop here.
My order did never arrived ????
My order was delayed it said it will…
My order was delayed it said it will come in 2 to 3 days but it’s arriving 10 days late therefore it won’t come in time for my event
I never received my parcel or got a…
I never received my parcel or got a refund and it was around £60 !!!!
Still waiting for refund
The material is bad and the quality of…
The material is bad and the quality of the product is really low, it’s over rated
No refund after 3 weeks
Customer service confirmed they received my parcel, but they have not sent back my money. Have been waiting 3 weeks and still nothing. Be careful when ordering here.
Cute dress
Cute dress, great quality and it took approximately 10 days to get it!! I am 173 cm and wear M size normally, so I was unsure if the “onesize” would fit but it did☺️ Overall super happy with my dress!! (I bought the fluid cape dress that ties at the waist” for reference).
Love my dress, i would recommend
love my dress so much , fast shipping came in literally 2 days!
The quality of the dresses are…
The quality of the dresses are inadequate. the clothes are defective. The seams are showing.
And I have to pay a lot of return fees. Can you give me your return address?
Thank you
Ordert some stuff here
Ordert some stuff here, well 3 weeks later and I still didn’t get it! The Costumer Service doesn’t give me a real answer where my stuff is or how much longer I have to wait but since I texted them that I don’t want the clothes anymore I didn’t get an answer.
Quick delivery to UK
Quick delivery to UK. Ordered 2 times now, lovely quality and delivery. Merci
Missing Item
I only received two out of three things that i ordered. very upset as i had to pay duties on my order and ordered the outfit for my vacation.
I have not received my parcel??
Loveeeee
Shopping from Jeans Industry was great, I’m from Australia and my abaya came within 2 weeks! So amazing, the abaya is gorgeous will definitely purchase from here again!
Incomplete order
Incomplete order, with no email. Reimbursement policy not available on website. No refund issued until self follow up.
Fast delivery
Fast delivery, beautiful abayas, I definitely recommend this shop. I will absolutely buy again
i love u guys clothes
i love u guys clothes, i ordered 17, march, got it two days after to Norway. The quality is amazing, fast delivery up to 2-3 days. I love it, i am going to buy more, cause this was a reaaly good experience.
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