Jeff White Motors Reviews 27

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

A clean and tidy dealership was very impressed some lovely cars on display and the staff are 5 star very helpful went above and beyond even if they wasnt involved still answered any questions also mak... See more

Rated 1 out of 5 stars

A little dissappoint so far. Online Chat!!! Don't bother, they just want your Name and phone number. Didn't answer a single question for me. I just wanted to do a little research online, get some deta... See more

Rated 5 out of 5 stars

Late last year we bought our third car from Jeff White. This one was for my son. Unfortunately, it developed an intermittent starting issue just outside the warranty. Nevertheless, Jeff White Junior w... See more

Rated 5 out of 5 stars

I’ve just bought my second car from Jeff White and I am delighted. The first was a BMW 5 Series that I used for almost a decade without any problems at all. Now I’m the proud owner of a very s... See more

4.5

Excellent

TrustScore 4.5 out of 5

27 reviews

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Rated 5 out of 5 stars

A clean and tidy dealership was very…

A clean and tidy dealership was very impressed some lovely cars on display and the staff are 5 star very helpful went above and beyond even if they wasnt involved still answered any questions also make a nice hot chocolate aswell haha, would deffo recommend

7 May 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding Service

Such a great experience as always at Jeff White. We've just bought our 4th car from Jeff Jr & so pleased with it. Impeccable service as always. No pressure, honest advice & the whole process was smooth from start to finish. Private plates, tax, payments & paperwork dealt with really efficiently, Jeff went above & beyond to help us. Outstanding service. We would never go anywhere else to buy a car. Highly recommend. Thank you, Jeff.

3 April 2026
Unprompted review
Rated 5 out of 5 stars

Jeff White Motors were brilliant from start to finish

I Recently purchased a car from Jeff White motors online, I live about a 100 miles or so from the dealers so opted to have the car delivered to me, obviously this meant I had a lot of questions about the car, all the usual stuff is it damaged has it been in an accident etc etc, at this point I must give a big shout out to the salesman who dealt with my purchase, (I believe he is known at the dealership as little Jeff) he responded to every question I had about the car promptly and honestly, it's always a tad worrying when buying a car online never having driven or seen it and Jeff made the process easy and efficient by providing all the information I required about the car prior to it being delivered as and when required, he also handled all the paperwork in such a manner that I did not have to do anything at all at my end, the car was delivered to me already taxed in my name fully valeted and in first class condition, with all the cars important documentation, battery health check certificate, proper original car handbooks, instruction manuals and the correct service book as supplied with the car from new.
All I can say is that based on my personal experience with my car purchase, I would highly recommend Jeff White Motors to anyone looking to buy a car.
P. S. Well Done Jeff👍

26 January 2026
Unprompted review
Rated 5 out of 5 stars

100% Outstanding

My whole experience from start to finish with Jeff White Motors was outstanding.
I saw a car online, which i went on a test drive, soon after with Sean.
Sean was absolutely amazing. He made me feel at ease and literally explained everything about the car to myself and my partner.
Sean left me and my partner alone to talk over our decision about the car and made us a delicious cuppa.☕️
Upon meeting Sean back in the showroom, he wasn't at all pushy, or asking even if we had made a decision. We were just chatting and I casually bought into the conversation that I wanted to purchase the car.
Upon picking up the car, which was a Sunday. Sean and Kevin went out of their way to get the tax sorted for me. The car was in an immaculate condition and charged fully to drive away.
Less than a week later I had an issue with the car, Sean again sorted the problem very efficiently.
I will, without fail definitely return to Jeff White Motors, when we want to trade in one of our cars.
Amazing showroom, very friendly staff and aftercare.
Jeff White Motors, Sean is a absolute credit to your team.
Thank you so much for all your help, with such a smooth purchase 👏

18 September 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommended!

I’ve bought many cars from Jeff White Motors over the years, and I’ve recommended them to all my friends and family. Jeff always goes above and beyond to make sure everything is perfect, and the service is consistently outstanding. Trustworthy, reliable, and customer focused. I wouldn’t go anywhere else!

26 October 2025
Unprompted review
Rated 5 out of 5 stars

"Smooth, Stress-Free and Professional Service"

Had a brilliant experience at Jeff Motors Cardiff. Jeff Jr. was excellent from start to finish — professional, friendly, and really helpful throughout the whole process of getting my car. He explained everything clearly, answered all my questions, and made the whole experience smooth and stress-free. Couldn’t be happier with the service. Highly recommend Jeff Jr. and Jeff Motors!

5 September 2025
Unprompted review
Rated 5 out of 5 stars

Amazing service from Austin

Amazing service from Austin
So helpful
Great coffee
We will be going back to get a little run around sometime in the future
( Bought previous car from them which we ended up keeping for 20 years as such a good reliable run around)

26 July 2025
Unprompted review
Rated 5 out of 5 stars

What a absolutely fantastic company to…

What a absolutely fantastic company to deal with, no haggling with the price that I wanted with my px and the vehicle that I purchased was exactly as described, I would recommend this company to any prospective purchaser's, big thanks to Jeff for the courtesy given to me.

24 July 2025
Unprompted review
Rated 5 out of 5 stars

Jeff White Motors- highly recommend.

Great experience buying my C3 from this company. Jeff Jnr delivered what he said on the tin and had the car I was after in showroom condition, taxed and with my own plate on when I went to pick it up. Was sad to see my old Mini go but love my new wheels! Nice hot chocolate too😏

22 July 2025
Unprompted review
Rated 5 out of 5 stars

Very good dealership

Just like to say a big thank you to jeff White moters and there team especially Sean townsend and Kevin Jones who have always taking care of us with cars in the last 5 years also cars for our daughters as well very helpful staff polite and a comfortable experience

20 May 2025
Unprompted review
Rated 5 out of 5 stars

Kind, professional and polite

Professional and Efficient!

Second car purchased here. They are so helpful in helping you sort out finance which can be stressful making it no stress at all. I have recommend to family go go here and I would say it’s the best used car shop in Cardiff by miles!

17 April 2025
Unprompted review
Rated 5 out of 5 stars

Trustworthy & professional

Bought a car from her a few weeks ago, dealt with Sean who was brilliant. Unfortunately after having the car a week it had a major issue, this was no fault of Jeff White Motors. Sean was on holiday so I dealt with Andrew who was also very professional. The result was a refund but the whole process was stress free & quick. If they had another car that fit my needs & budget I would buy from them again. Extremely trustworthy & I would definitely recommend to buy from here.

2 March 2025
Unprompted review
Rated 1 out of 5 stars

A little dissappoint so far

A little dissappoint so far. Online Chat!!! Don't bother, they just want your Name and phone number. Didn't answer a single question for me. I just wanted to do a little research online, get some details and compare against other online stores. Without giving people my details. Not a patch on Motorpoint or Cinch! I'll phone them when I'm ready but this experience isn't a great start.

21 March 2025
Unprompted review
Rated 5 out of 5 stars

Excellent experience

Bought a used car from Jeff White back in December last year.
I dealt with Jeff Jnr and planned to head across to check out the car I wanted and take it for a test drive. The car was well prepared and ready to go at the time I suggested I’d arrive, Jeff gave me all the space I needed to walk around the car, take it for a drive with no obligation or pressure at all. Unfortunately I did pick up a couple of minor issues and initially walked away, Jeff was genuinely surprised the A/C wasn’t working (it was December so could be easily missed). Upon reflection it was the car I wanted, a quick call back to Jeff he assured me this minor issues would be sorted and a fresh MOT would be done and deposit secured.
Returning to collect the car, all paperwork was prepared and the car was ready to go with a fresh valet and MOT as promised.
All staff were very well informed and friendly, it’s a used car dealership where you easily feel comfortable and there’s no feeling you’re about to get ripped off.
Nice to know there are good genuine used car dealerships around.

16 December 2024
Unprompted review
Rated 5 out of 5 stars

Extensive selection of quality cars and superb customer service

I’ve just bought my second car from Jeff White and I am delighted.

The first was a BMW 5 Series that I used for almost a decade without any problems at all. Now I’m the proud owner of a very sleek Volvo and looking forward to many more years of stress-free motoring.

The service that I received from Jeff Jr was exemplary, making the whole buying experience a real pleasure. I have no hesitation at all in recommending Jeff White motors to friends and family.

Thanks Jeff, see you again in the 2030’s!

7 March 2025
Unprompted review
Rated 5 out of 5 stars

EXCELLENT SUPPORT AND SERVICE

Late last year we bought our third car from Jeff White. This one was for my son. Unfortunately, it developed an intermittent starting issue just outside the warranty. Nevertheless, Jeff White Junior went out of his way to sort the problem out - firstly with their in-house mechanics, secondly with the main dealer and in the end swapping the car for an alternative car. Excellent customer service and very happy with the support we received.

28 November 2024
Unprompted review
Rated 5 out of 5 stars

Absolutely 1st class car buying…

Absolutely 1st class car buying experience with Richie Morgan last week, handled everything with ease and made everything so simple even the after care was great.
We would recommend to anyone who wants a relaxed, easy and professional car buying experience. We will definitely be purchasing again in the future.

4 October 2024
Unprompted review
Rated 5 out of 5 stars

Hi I’m happy and glad to tell you with…

Hi I’m happy and glad to tell you with our vehicle purchase I need to thank you about you’re company, very helpful staff on this case I need to tell all you’re customers you are very helpful to buy in second hand car and the car what you sell it’s very well maintained not like other companies who sell second hand car Thankyou for all and all the best

7 July 2024
Unprompted review
Rated 1 out of 5 stars

I recently had an unfortunate…

I recently had an unfortunate experience with Jeff white motors that compelled me to reflect on the values of equality and fairness in the workplace. Despite my qualifications and enthusiasm for the position, it became apparent that discriminatory practices influenced the hiring decision.

This encounter has left me disheartened, as it contradicts the principles of a diverse and inclusive work environment that we should all strive for. It is my hope that Jeff white motors takes steps to address and rectify such issues, fostering a workplace culture that values merit over any form of bias.

As a consumer, I believe it's important to support companies that prioritize diversity and equal opportunities for all. I hope this feedback encourages Jeff white motors to reassess its practices and uphold the values that make for a truly progressive and inclusive workplace.

1 December 2023
Unprompted review

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