The Jersey Beauty Company Reviews 

693
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Jersey Beauty supply a good range of quality products. Their deliveries are prompt and their communications very good. I have been a customer for about 20 years and in that time have experienced only... See more

Company replied

Rated 5 out of 5 stars

Ordered the Dermalogica daily exfoliant with 20% off. Never tried it before so I got it with discount. It works a treat really pleased with results, will be ordering more at some point. Delivery w... See more

Company replied

Rated 5 out of 5 stars

Great service, arrived safely and quickly. Just was unhappy with evri leaving my parcel outside on window ledge where it could have gone missing, not left in a very secure place for me. Love my produ... See more

Rated 5 out of 5 stars

Speedy delivery, good sale offers & wide range of products & brands available, reliable seller,will buy from this seller again.

Company details

  1. Cosmetics shop
  2. Cosmetics Industry
  3. Skin care products vending machine

Written by the company

We sell beauty products for healthy, happy skin! Passionate promoters of proper skin health education and dedicated supporters of Happy Remarkable You!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

693 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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4.6

All reviews

(693)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

The picture displaying the product is deceivingct is…deceiving

The picture displaying the product is deceiving it appears to show the large product is a full product not the refill on checking the site I did reread the description which I then realised it did actually state it was a refill. I suggest you revise the picture.
The old saying is true if looks to be a bargain you better check first!

22 November 2024
The Jersey Beauty Company logo

Reply from The Jersey Beauty Company

We understand your frustration with the product image. It's important to us that our product descriptions and images accurately reflect what customers receive. We appreciate you bringing this to our attention and will definitely review the image to ensure it accurately represents the product. We strive to provide clear and accurate information to help customers make informed decisions.

Rated 1 out of 5 stars

No products received

No products received .. no replies to emails ??
I have been a customer for years and always been very pleased with the service and products so no idea what is going on with this order or why no replies???

** I have just sent another email as requested to the email **address..

11 November 2024
Unprompted review
The Jersey Beauty Company logo

Reply from The Jersey Beauty Company

Hello Deborah, I'm sorry to hear of your recent experience and I understand your frustration. It's concerning to experience delays and lack of communication. We're committed to resolving this issue and ensuring your satisfaction. I've taken a look and have not been able to locate any emails from yourself. Please can you send an email with 'Trustpilot' in the subject line over to happytohelp@thejerseycompany.co.uk and we will ensure this is resolved as quickly as possible. Kind regards, Jersey Beauty

Rated 5 out of 5 stars

There is not much to tell

There is not much to tell. It was all done very well and delivered on the doorstep as announced.

23 November 2024
The Jersey Beauty Company logo

Reply from The Jersey Beauty Company

We appreciate your kind words and are glad to hear that your experience was positive. We strive to provide excellent service and are happy to know that we met your expectations.

Rated 5 out of 5 stars

Beautiful hat and fits perfectly

Beautiful hat and fits perfectly. Excellent value for money. Great and prompt service.

12 November 2024
The Jersey Beauty Company logo

Reply from The Jersey Beauty Company

Hello Jean, we are happy to hear that you are pleased with your purchase.

Rated 5 out of 5 stars

Good customer service

Customer service were very quick to answer a small question. Prompt delivery.

14 November 2024
The Jersey Beauty Company logo

Reply from The Jersey Beauty Company

We're so glad to hear you had a positive experience with our customer service and delivery. We strive to provide prompt and helpful service to all our customers.

Rated 3 out of 5 stars

Not happy that my parcel arrived very…

Not happy that my parcel arrived very badly damaged. The packaging for individual products was also damaged. Offered a refund or exchange, but the process of arranging that through EVRI would seem to be very time consuming and also relied on yet another delivery from EVRI.

12 November 2024
The Jersey Beauty Company logo

Reply from The Jersey Beauty Company

Hello there, I'm sorry to hear of your recent experience. I understand your frustration with the damaged parcel and the inconvenience of the return process. We strive to ensure all orders arrive in perfect condition and apologise for this experience. We appreciate your feedback and will share it with our team to improve our packaging and delivery procedures. Kind regards, Jersey Beauty

Rated 5 out of 5 stars

I was alerted before delivery and then…

I was alerted before delivery and then the delivery was excellent thank you.

10 November 2024
The Jersey Beauty Company logo

Reply from The Jersey Beauty Company

We appreciate your kind words about our delivery service. We're glad to hear that you were alerted before delivery and that the delivery itself was excellent.

Rated 5 out of 5 stars

Always very helpful and I do appreciate…

Always very helpful and I do appreciate the samples

5 November 2024
The Jersey Beauty Company logo

Reply from The Jersey Beauty Company

We're so glad to hear you found our team helpful! We appreciate your kind words and hope you continue to enjoy our products.

Rated 5 out of 5 stars

Product arrived within a few days and…

Product arrived within a few days and was very reasonably priced

3 November 2024
The Jersey Beauty Company logo

Reply from The Jersey Beauty Company

We appreciate your kind words and are glad to hear that you received your product quickly and at a reasonable price.

Rated 5 out of 5 stars

Fast efficient service

Fast efficient service. Ordered on Saturday morning arrived Monday.

2 November 2024
The Jersey Beauty Company logo

Reply from The Jersey Beauty Company

We're thrilled to hear about your positive experience! It's wonderful to know that you received your order so quickly. We strive to provide efficient service and appreciate your feedback.

Rated 5 out of 5 stars

Great company

Great company, kept me updated with the delivery and was quick with my package.

1 November 2024
The Jersey Beauty Company logo

Reply from The Jersey Beauty Company

We appreciate your kind words and are thrilled to hear that you had a positive experience with our delivery service. We strive to provide our customers with timely and transparent updates, and we're glad that we were able to meet your expectations.

Rated 5 out of 5 stars

First time customer

Quick delivery. Thanks. Would recommend

27 October 2024
The Jersey Beauty Company logo

Reply from The Jersey Beauty Company

We appreciate your kind words and are glad to hear you were satisfied with our delivery speed.

Rated 5 out of 5 stars

Super fast delivery.

Super fast delivery.

28 October 2024
The Jersey Beauty Company logo

Reply from The Jersey Beauty Company

Thank you for your recent review, we're pleased to hear your order arrived on time.

Rated 5 out of 5 stars
The Jersey Beauty Company logo

Reply from The Jersey Beauty Company

We're thrilled to hear about your positive experience! It's wonderful to know that you were happy with the speed of your order and delivery. We strive to provide a seamless and efficient service for all our customers.

Rated 5 out of 5 stars

Good service

Very good fast efficient service

25 October 2024
The Jersey Beauty Company logo

Reply from The Jersey Beauty Company

Thank you for your kind words. We're glad to hear you had a positive experience with our service.

Rated 5 out of 5 stars

Liked the on line advice

Liked the on line advice, even though it wasn’t instant. Speedy delivery

22 October 2024
The Jersey Beauty Company logo

Reply from The Jersey Beauty Company

We appreciate your kind words and are glad you found our online advice helpful, even if it wasn't immediate. We strive to provide timely and accurate information to our customers. We're also pleased to hear you were happy with the speed of your delivery.

Rated 5 out of 5 stars

Easy to order and my product was here…

Easy to order and my product was here within 2 days.

22 October 2024
The Jersey Beauty Company logo

Reply from The Jersey Beauty Company

We're so glad to hear you had a positive experience with our ordering process and delivery. We appreciate your feedback and strive to continue providing excellent service.

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