Jessops - Meadowhall Reviews 120

TrustScore 4.5 out of 5

4.7

The Gallery 11, Meadowhall Centre, S9 1ER Sheffield, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I found an old camera at home, and it still had the film in it. I popped into the Meadowhall store where Charlie kindly removed the film and sent it off for it to be developed. He was professional, fr... See more

Company replied

Rated 5 out of 5 stars

Pleasure to shop at the Meadowhall branch, really helpful staff. Goods were delivered to the shop well within specified time.

Company replied

Rated 5 out of 5 stars

I nipped into the store as I’m looking to upgrade my camera and I was a bit unsure if I wanted to go ahead and purchase a mirrorless camera and I met a lovely lady called Jo and the service she offere... See more

Company replied

Rated 5 out of 5 stars

I can’t recommend Jessops Meadowhall enough . Antony was extremely helpful with helping me to purchase a sony lens for a Christmas present for my son . Antony went above & beyond to help . Nothing was... See more

Company replied


Company details

  1. #31 of 40 best companies in Photography shop
  2. #14 of 14 best companies in Binoculars shop
  3. #26 of 37 best companies in Camera shop
  4. #13 of 14 best companies in Photo lab
  5. #23 of 38 best companies in Photo printing service
  6. #8 of 8 best companies in Telescope Shop

About Jessops - Meadowhall

Written by the company

Jessops is a British photographic retailing company with stores across the UK. It was established in 1935 by Frank Jessop in Leicester, United Kingdom.

Shop a huge range of cameras, lenses, photography/videography accessories, drones, gimbals, printers, optics and more at Jessops. UK stock only.

Visit our Website Shop Cameras Shop Drones Shop Lenses Shop Accessories

Contact info

  • The Gallery 11, Meadowhall Centre, S9 1ER, Sheffield, United Kingdom

  • 0114 2568018

4.7

Excellent

TrustScore 4.5 out of 5

120 reviews

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Rated 5 out of 5 stars

Class Service.

Pleasure to shop at the Meadowhall branch, really helpful staff.
Goods were delivered to the shop well within specified time.

9 May 2026
Jessops - Meadowhall logo

Reply from Jessops - Meadowhall

Dear David,

Thanks so much for sharing your experience at our Jessops Meadowhall store! We really appreciate your kind comments.

Kind regards,

The Jessops Customer Service Team

Rated 4 out of 5 stars

Knowledgable Staff

Listened and responded to my needs and was not pushy

13 May 2026
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Reply from Jessops - Meadowhall

Dear Nancy,

Thank you for your feedback.

We're so pleased you enjoyed your customer experience with our Jessops Sheffield Meadowhall team. We hope you're enjoying your new R6 MKII!

Kind regards,

The Jessops Customer Service Team

Rated 5 out of 5 stars

Film developing & great customer service!

I found an old camera at home, and it still had the film in it. I popped into the Meadowhall store where Charlie kindly removed the film and sent it off for it to be developed. He was professional, friendly and helpful. Jessops has for many years been my go to place for photography equipment, staff expertise and great customer service! Thanks so much Charlie, now I await my photos! 😊

10 May 2026
Unprompted review
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Reply from Jessops - Meadowhall

Dear Eme,

Thanks so much for sharing your feedback. We'll be sure to pass on your kind words to Charlie and our Jessops Sheffield Meadowhall Store team - they'll be thrilled to hear it.

Kind regards,

The Jessops Customer Service Team

Rated 5 out of 5 stars

The staff were really helpful and…

The staff were really helpful and knowledgeable.

7 May 2026
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Reply from Jessops - Meadowhall

Dear Mr Bruno,

Thanks so much for your feedback, we really appreciate it. We hope you're enjoying your new binoculars!

Kind regards,

The Jessops Customer Service Team

Rated 5 out of 5 stars

Very friendly staff and very…

Very friendly staff and very knowledgeable the store was clean and tidy and well set out.

2 May 2026
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Reply from Jessops - Meadowhall

Dear Mrs Goddard,

Thank you for your feedback, we really appreciate you sharing your positive experience with our Jessops Sheffield Meadowhall store!

Kind regards,

The Jessops Customer Service Team

Rated 5 out of 5 stars

I nipped into the store as I’m looking for a mirrorless camera

I nipped into the store as I’m looking to upgrade my camera and I was a bit unsure if I wanted to go ahead and purchase a mirrorless camera and I met a lovely lady called Jo and the service she offered was superb. She really went in to great detail of why it was better option. She even let have a look of the equipment that I wanted to be sure that is what I wanted. Her knowledge and her kindness was absolutely wonderful. She talked me through the steps of how to go on purchasing and trading my old camera in. Honestly 10/10 service. Will be going back and making that purchase

10 April 2026
Unprompted review
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Reply from Jessops - Meadowhall

Dear Shannen,

Thank you for your feedback.

We really appreciate you sharing your positive experience with Jessops. We'll be sure to pass on your kind words to Jo and our Jessops Sheffield Meadowhall team who will be thrilled to hear them.

Kind regards,

The Jessops Customer Service Team

Rated 5 out of 5 stars
Jessops - Meadowhall logo

Reply from Jessops - Meadowhall

Dear Simon,

Thanks for your feedback - we really appreciate you sharing your experience!

Kind regards,

The Jessops Customer Service Team

Rated 5 out of 5 stars

Very helpful and knowledgeable staff.

Very helpful and knowledgeable staff.

23 February 2026
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Reply from Jessops - Meadowhall

Dear Mr Tuckett,

Thanks so much for your feedback and support, we really value you sharing your comments!

Kind regards,

The Jessops Customer Service Team

Rated 5 out of 5 stars

First Time Buyer

Lens arrived quickly with no problems. Unfortunately had to use returns process (due to my error) which also worked surprisingly well. Would use Jessops again.

30 January 2026
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Reply from Jessops - Meadowhall

Dear David,

Thank you for your feedback. We're delighted to hear you found your Jessops experience so easy and efficient!

We look forward to assisting you in the future.

Kind regards,

The Jessops Customer Service Team

Rated 4 out of 5 stars

Sales girl was excellent

Sales girl was excellent

4 January 2026
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Reply from Jessops - Meadowhall

Dear Anna,

Thanks so much for sharing your feedback - our Jessops Sheffield Meadowhall team will really appreciate your kind words!

Kind regards,

The Jessops Customer Service Team

Rated 5 out of 5 stars

A great buying experience.

Met a great assistant Joanne T. She made purchasing a pair of binoculars so easy. We went back and purchased a new camera and lens. Her technical knowledge was a great help in making the right decision to buy these products. She was happy to spend time talking me through the questions I had and making great suggestions as to the best product for me. A great purchasing experience.

13 February 2026
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Reply from Jessops - Meadowhall

Dear Alfreton,

Thank you for your feedback.

We are thrilled to hear Joanne and our Jessops Sheffield Meadowhall team made your experience such a positive one.

We hope you're enjoying your new Nikon binoculars!

Kind regards,

The Jessops Customer Service Team

Rated 5 out of 5 stars

Nice camera trade-in experience because of helpful and professional service

My recent entailed trading my existing camera with a newer offering from Canon. I was visiting the Meadowhall branch from another city. While they did not have the camera I wanted in stock, the staff made sure it was brought to the branch within a day. Their communication was excellent and to the point. The actual trade-in experience was also nice, though I had expected a bit more for my gear. I was not kept waiting. We went through the whold process including the balancing payment in a frictionless manner. I am happy with my new camera.

24 January 2026
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Reply from Jessops - Meadowhall

Dear Irfan,

Thank you for your feedback.

We’re so pleased to hear that our Jessops Meadowhall team were able to arrange your new Canon camera so quickly and keep you well informed throughout.

We also appreciate your honest feedback regarding the trade-in valuation. We always aim to offer fair and competitive prices based on current market conditions however your comments are valuable to us as we are always looking for opportunities to improve our customer experience.

We're thrilled to hear you are enjoying your new camera!

Kind regards,

The Jessops Customer Service Team

Rated 5 out of 5 stars

Helpful advice

Helpful advice. Good customer service and after care.

24 January 2026
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Reply from Jessops - Meadowhall

Dear Karen,

Thanks so much for sharing your kind words!

Kind regards,

The Jessops Customer Service Team

Rated 5 out of 5 stars

Found the camera which I was interested…

Found the camera which I was interested in the staff was very helpful, explained how the camera works and what l needed, the lady was very informative and knowledgeable about the camera took time to explain.

18 January 2026
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Reply from Jessops - Meadowhall

Dear Carol,

Thank you for your feedback.

We’re so pleased to hear that our team were able to help you find the right camera and take the time to explain how everything works. We’ll be sure to pass your lovely comments on to our Jessops Sheffield Meadowhall team.

Enjoy your new Canon EOS R100, and we’re always here if you need anything else!

Kind regards,

The Jessops Customer Service Team

Rated 5 out of 5 stars

The sales assistant was very…

The sales assistant was very helpful.Nothing was too much trouble.

5 January 2026
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Reply from Jessops - Meadowhall

Dear David,

Thank you for your feedback.

Our Jessops Sheffield Meadowhall team were thrilled to hear your kind words. We really appreciate your support!

Kind regards,

The Jessops Customer Service Team

Rated 5 out of 5 stars

I can’t recommend Jessops Meadowhall…

I can’t recommend Jessops Meadowhall enough . Antony was extremely helpful with helping me to purchase a sony lens for a Christmas present for my son . Antony went above & beyond to help . Nothing was too much trouble for him and he was even thinking of ways he could help me on his day off . Thank you Antony 5 stars for Excellent customer service service .

30 November 2025
Unprompted review
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Reply from Jessops - Meadowhall

Dear Tina,

Thank you for your feedback.

We'll be sure to pass on your lovely words to Antony and the Jessops Shrewsbury Meadowhall team who will really appreciate it.

Kind regards,

The Jessops Customer Service Team

Rated 5 out of 5 stars

Andrew at Sheffield Meadowhall was very…

Andrew at Sheffield Meadowhall was very knowledgeable and helpful helping our granddaughter make a purchase of a canon camera to help her with her college work and going forward to her career

1 December 2025
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Reply from Jessops - Meadowhall

Dear Wendy,

Thanks so much for your feedback - we will be sure to pass this onto Andrew and the Sheffield Meadowhall team who will really appreciate it!

Kind regards,

The Jessops Customer Service Team

Rated 5 out of 5 stars

Great customer service

I called the store a few times, then made 2 visits to but a camera then a lens. The help and support I got was excellent. Very patient and friendly staff. I also traded in 2 items and got decent prices.

21 November 2025
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Reply from Jessops - Meadowhall

Dear Paul,

Thank you for your feedback, we really appreciate your support and we'll be sure to pass on your kind words to our Jessops Sheffield Meadowhall team.

Kind regards,

The Jessops Customer Service Team

Rated 5 out of 5 stars

Well satisfied

Greeted well, product explained well. I was allowed to adjust it and do some trials with it. Check out smooth and quick. Initial feedback from Jessops shows Shrewsbury team are pleased with this. I'm glad about that, but I actually shopped at Sheffield Meadowhall!

23 November 2025
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Reply from Jessops - Meadowhall

Dear Martin,

Thank you for your feedback - we really appreciate you sharing your experience and we're thrilled to hear our Jessops Shrewsbury team were so welcoming and helpful!

Kind regards,

The Jessops Customer Service Team

Rated 5 out of 5 stars

Friendly helpful staff

Friendly helpful staff. Good service

13 November 2025
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Reply from Jessops - Meadowhall

Dear Steve,

Thanks for your feedback, our Jessops Sheffield Meadowhall team will be delighted with your kind words!

Kind regards,

The Jessops Customer Service Team

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