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Jetcost Reviews 4,497

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TrustScore 2.5 out of 5

2.5

Flights search site
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Review summary

Created with AI, based on recent reviews

Considering 61 reviews, most reviewers were unhappy with their experience overall. Many customers expressed dissatisfaction with the pricing, noting that the advertised low prices were often misleading and significantly increased during the booking process. People also found the website problematic, citing issues with hidden fees and the inconvenience of entering details only to find out about additional charges for luggage later. Reviewers frequently encountered problems with the payment process, as many reported being charged higher amounts than initially agreed upon, or having their credit cards charged even after attempting to cancel. The booking process was a major source of frustration, with customers experiencing changes in price, airline, and flight times after making reservations. Additionally, the cancellation policy was a significant concern, as many users stated they were unable to cancel without incurring penalties or losing their initial payment.

What people talk about most

Price

Customers consistently express disappointment with pricing. Many reviewers report that initially low... See more

Website

Reviewers highlight negative aspects of the website, with many expressing strong dissatisfaction. Customers... See more

Payment

Clients share negative opinions on payment, frequently reporting issues such as hidden charges, unexpected... See more

Booking process

Consumers find the booking process to be a source of significant dissatisfaction. Many reviewers report... See more

Cancellation

People report negative experiences with cancellation. Many reviewers express frustration with unexpected... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Great site and great prices although very misleading when coming to the final payment with the extra charge for debit card transaction. Tbh criminal charges in proportion to the total amount to fee. A... See more

Rated 2 out of 5 stars

The reservation is made with one cost. You will receive an email in which you have to call. No cancellation or you lost what you already paid. If you still want to travel you will pay for higher rate... See more

Rated 1 out of 5 stars

**Rip-off alert:** The agencies behind Jetcost are deceptive. They change the price, airline, and flight time after you book. Hidden fees are everywhere. They claim you can cancel your reservation—... See more

Rated 1 out of 5 stars

Do not trust the prices they advertise. After you make a reservation and agree to their “terms and conditions,” which state that prices and availability are not guaranteed, you’ll soon receive a call... See more

Company details

  1. Flights search site
  2. Airline
  3. Holiday accommodation service
  4. Price comparison site
  5. Travel agent
  6. Travel deals

About Jetcost

Written by the company

Jetcost est un moteur de recherche gratuit spécialisé dans la comparaison de prix de voyages sur Internet. N’étant pas un site marchand, le comparateur Jetcost parcourt en temps réel les offres disponibles sur les différents sites de voyage et vous propose les résultats actualisés instantanément. Que vous recherchiez un vol, un séjour, un hôtel ou une location de voiture, Jetcost compare plus des centaines de compagnies aériennes et agences de voyages dans le monde entier afin de vous faire gagner du temps. En quelques clics vous trouverez les offres les moins chères selon vos critères et économiserez !

TROUVEZ LES MEILLEURES OFFRES

Il ne vous reste plus qu’à choisir votre destination !

Contact info

2.5

Poor

TrustScore 2.5 out of 5

4k reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Scam airticket operator who demands more money for booked tickets

Never experienced any scams from the travel ticket companies from my past 25 years experience. Jetcost took booking on their website and payment taken by them. Next day they started calling us for more money for confirming tickets which made us panic. When I read the reviews I realised that this is a regular practise of jetcost, so better not to book tickets through them.

15 March 2024
Unprompted review
Rated 1 out of 5 stars

I searched a flight to Islamabad

I searched a flight to Islamabad, Jetcost search shows
Flight movers being the cheapest however their website
attempts to allow you to make a booking a basic package without any form of luggage which is simply not true as the airline "emirates" don't have such a ticket making you pay an additional fee to complete the booking which is scandalous.

9 April 2024
Unprompted review
Rated 1 out of 5 stars

Scammed twice!

Twice I have used this price comparison site and twice it has been a complete fiasco, both times I got an acknowledgement that they had received my booking then thye contact me and tell me the booking is declined and I need to pay more, this was two separate companies. If you cant trust the price you are given is the price you will pay there is no point using it.

8 February 2024
Unprompted review
Rated 1 out of 5 stars

Show cheap flight but is a scam .

I try to book 3 different flights with then but when they suppose to send me the ticket always there a issue,either there is not seat for the flight you requested or is not longer available or the price increases suddenly and of course they offer you another flight with the same length and same conditions for 200£ 0r 300£ hundred more,they offer me by phone a flight for 950£ in the morning and in the evening the same flight for 850£ although all day long the offer online was 613£ ,I screenshot and send to then and day say is price increases all over the page....such a scam!

28 February 2024
Unprompted review

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