jewellerybox.co.uk Reviews 

2,095
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 78 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery service, the wonderful protective packaging, and the very wide range of available jewelry options. Consumers mention that the overall product quality is truly outstanding, prices remain very affordable, and customer support teams respond promptly with genuinely helpful solutions for any questions. Many buyers truly enjoy wearing these delicate and stylish pieces for daily use or special occasions without experiencing any major difficulties. Some reviewers were not happy with sizing discrepancies, stating they occasionally received incorrect measurements or items that simply did not fit properly.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the beautiful designs, great... See more

Quality

Users describe positive interactions with quality, consistently highlighting the excellent craftsmanship and... See more

Customer service

Customers had positive experiences with customer service, noting that support was prompt, warm, and... See more

Delivery service

Reviewers mention positive feedback about delivery service, noting that packages arrive super speedily and... See more

Order

Consumers find order to be positive, highlighting straightforward online ordering and fast delivery.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered a 9ct gold personalised name necklace from Jewellerybox. The website was really easy to use and make my preferences. The order was despatched really quickly. Arrived very well packaged. And ar... See more

Rated 5 out of 5 stars

I absolutely love JewelleryBox because I have never been disappointed. I adore the rings, bracelets, and earrings that I’ve got from them. As someone who is allergic to much of the metals used in jewe... See more

Rated 5 out of 5 stars

Great website, very easy to use and lots of lovely jewellery to choose from. After advice from customer service I bought a beautiful silver ring, sizing was perfect, it's very comfy, quality is great... See more

Rated 5 out of 5 stars

Ordered from Jewellerybox on numerous occassion.Love that there is a wide range of jewellery options to choose from ....the site is super easy to navigate & delivery is very quick ! Never had any iss... See more


Company details

  1. Jewellery shop

Written by the company

We like to keep things clean, simple and fun by offering fashionable essentials for anyone's jewellery collection, with a price tag that won’t make you blush. We want to break down the barriers between fine jewellery and fashion jewellery and prove that you can fill your cupboards with fantastic gold and silver pieces for the same price as high street costume jewellery. We are constantly adding to our range to keep you updated on the best new styles together with some absolute staples. If you have any questions or suggestions we would love to hear from you. You’ll find our UK customer service team polite, helpful and knowledgeable. You won’t get held in a queue or put on hold, and you can order as easily on the phone as you can on our site.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2k reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 2 weeks

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4.7

All reviews

(2,095)

70 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great range of products…

Simple to use website with great range of quality products. Value for money. Delivery quick and parcelled well. I will certainly use this company again

3 October 2024
Unprompted review
Rated 5 out of 5 stars

Unbelievable

I first shopped from this brand a few years ago and have been more than shocked with the quality of their pieces. I still have them and they are in amazing condition (especially considering I haven't been the best at looking after them). This brand has great jewellery at great prices and I cannot recommend them enough. You won't regret it!!!

27 September 2024
Unprompted review
Rated 5 out of 5 stars

Love this shop

The range of products are very good and the jewellery is well made and unusual.
The service is excellent and responsive, the prices are fair and sometimes discounts are offered.
The wrapping is lovely and every item would make a perfect gift for a loved one.

1 October 2024
Unprompted review
Rated 5 out of 5 stars

Nice choice of jewellery to select from…

Nice choice of jewellery to select from and some unusual items you can’t easily find from other outlets. My purchases arrived very fast and well packaged, I was delighted with the quality, better than I expected them to be, especially the solidity of the earrings and the colour depth of amber stones in the necklace. It’s too soon to judge on how sturdy the items are, but over all very pleased to have found this company and will buy from them again.
Update May 2025- sadly the necklace broke and doesn’t appear to be repairable however the ear rings are still going strong

23 September 2024
Unprompted review
Rated 5 out of 5 stars

Exactly as described A*

Ordered a pendant which I had engraved for my neices 16th birthday. This was ordered at lunchtime and arribed the day after - less than 24hrs from ordering to delivery and so quick. The pendant was engraved front and back and is stunning in 9ct gold. I was slightly disappointed with the 9ct nose stud as it was very very small and only because it looked bigger on the website. The items are packaged beautifully and I'll definitely be ordering again.

1 October 2024
Unprompted review

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