Jewels House of Aria logo
Visit website

Jewels House of Aria Reviews 

512
•
TrustScore 4.5 out of 5

4.7

Costume Jewellery Shop
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 49 reviews, reviewers overwhelmingly had a great experience with this company. Buyers frequently mention how wonderfully smooth and straightforward the purchasing process is, alongside remarkably fast delivery times. Customers also deeply appreciate the carefully prepared and lovely presentation boxes that always arrive safely at their respective destinations. Many people are genuinely delighted by the stunning jewellery pieces, pointing out that everything perfectly matches online descriptions and brings numerous compliments during celebrations. However, some people mentioned minor practical drawbacks, explaining that certain chains are difficult to fasten, back extensions need to be longer, and specific items feel a bit heavy.

What people talk about most

Product

Consumers find product satisfaction to be high, praising the beautiful, stylish, and good quality jewellery... See more

Quality

Customers had positive experiences with quality, describing the items as well made and stunning. Reviewers... See more

Delivery service

Users describe positive interactions with delivery service, highlighting that items consistently arrive on... See more

Order

People report positive experiences with order, highlighting the easy purchasing process and fast delivery... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I needed a statement necklace to wear with my dress for a wedding. I found House of Aria online and ordered the pearl and gem necklace. It was very reasonably priced so I was not sure what to expect b... See more

Rated 5 out of 5 stars

Beautiful, stylish, statement pieces at very reasonable prices. Finished off my daughter’s prom dress perfectly! Customer service great and will be purchasing again!

Rated 5 out of 5 stars

Easy to order, fast delivery, nicely presented and good quality. Haven't worn it yet as saving for my holiday next month

Rated 5 out of 5 stars

Beautiful and quality necklace. Arrived safely in a beautiful box. Product looks same as it was shown. Highly recommended. Will buy again.

Company details

  1. #23 of 49 best companies in Costume Jewellery Shop
  2. #98 of 210 best companies in Decoration and Interior Design Store
  3. #115 of 242 best companies in Homewares Shop
  4. #178 of 287 best companies in Jewellery shop

Written by the company

Jewels by House of Aria is a UK based online store, specialising in Statement Jewellery & Homeware

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

512 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(512)

45 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

Not received it

1 April 2025
Jewels House of Aria logo

Reply from Jewels House of Aria

Hi Neha,

Thank you for your review, and we’re sorry to hear you’re concerned about your delivery.

We can confirm your order was dispatched on 4th April via international delivery. Our estimated delivery times for international orders are 7 to 15 working days, as noted at checkout and on our shipping page — so your parcel is still well within that timeframe.

If you were unsure or had any concerns, it would have been great if you could have contacted us directly for us to assist with this. We’re always happy to help.

We’re confident your parcel will be with you soon, but please do let us know if there’s anything else we can assist with in the meantime.

Thanks
The Jewels by House of Aria Team ✨

Rated 1 out of 5 stars

The stone come out after wearing it…

The stone come out after wearing it once!

20 February 2025
Jewels House of Aria logo

Reply from Jewels House of Aria

Hi Kate,

We're so sorry to hear this! We want all our customers to love their jewellery, and we completely understand your disappointment. We can see that you've already been in touch with us, and we're just waiting to receive your return so we can send out a replacement for you.

We will ensure this is resolved for you as quickly as possible.

In the meantime if you need any further assistance, please don’t hesitate to get in touch.

Thank you

Jewels by House of Aria

Rated 5 out of 5 stars

Very beautiful affordable jewellery.

Bought a gold leaf choker and it came nicely wrappedown, very secure. It looks amazing and I cannot wait to gift it to my sister. The quality is amazing and it also is very affordable. Would highly recommend people check out this brand.

23 February 2025
Rated 4 out of 5 stars

Beautiful necklace

Beautiful necklace. My one issue is how it lays. If you don’t adjust the length just right it twists, for me that means wearing as a choker which I don’t care for or on the longest length possible which is fine but annoying to get it just right. Otherwise, beautiful and well made.

24 January 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look