They have ignored customers, low quality products cheap Chinese imports not their own products as advertised, therefore they can provide no customer support as the say other than point you to some r... See more
Jexaa
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See what reviewers are saying
After wanting to find out more information into jexxa's range of products. I found there customer service and product knowledge amazing and was given clear and useful advice that I could apply to t... See more
We received our products and at initial sight were very happy with them. Unfortunately the item received doesn't match the images above. The Flytouch 3 should have 1 micro SD slot not 2 which shows th... See more
I would like to thank Jexaa for taking a stand against the large corporations such as Apple and Samsung, it is nice to see a local business in the electronics market. I ordered the Jextab Ghost and... See more
Do not use this company/website
if there was 1/2 star rating then I would be giving it to this company.
I ordered a tablet and paid for it to be delivered for Christmas, but on 23rd December I received an email staying it was out of stock! even though it was in stock when they took my money out of the bank.
I have phoned and emailed but with no response, very poor service and would advise that no one use this company!
awful
Extremely poor customer service, actually non existent since I am being ignored, have tried to communicate by all means possible including facebook, they removed the comments but surely should have used that time to communicate instead, I am £400.00 out of pocket and still no tablet to show for it, it had been sent back for repair, 2 months down the line not repaired and not returned!! Thank god for laws in this country!
Amazing Service And Tablet
I recently ordered a Jextab 810 capacitive screen, it arrived the next day well packaged and presented.
I cannot praise Jexaa enough on their top quality service and Tablet, it suits me perfectly and runs like a dream! I actually even prefer to my Ipad due to the size and the style of the tablet.
I'd recommend anyone to use this website!
EXCELLENT CUSTOMER SERVICE- HIGHLY RECOMMENDED
My Flytouch 3 Tablet arrived with a battery fault, After contacting Jexaa, I was advised to return it. Jexaa sent my replacement tablet the same day as receiving the faulty one! Good straightforward service, Well Done Guys!
5 stars
My jextab 710 arrived today only 20 hours after ordering which was a very good delivery schedule. The device has proved to be very impressive with an excellent and responsive capacitive screen . There is a huge range of apps available and the speed of operation and downloading is excellent . It is easy to use and has surpassed my expectations in operation so I am delighted with this purchase and recommend it unreservedly.
mnay thanks to Rupert for help with ordering and delivery and to Josh for helping me with minor glitches with my router. Well done Jexaa and high quailty customer service!!
Excellent Service!
I would recommend Jexaa to anyone looking to buy a new tablet, i knew nothing about tablets when i bought one and they helped me with everything i needed to know. Great service! Really enjoying my new Witstech A81H. Thanks Jexaa!
Great products and service to match
Firstly I would like to say it is great to see a new British company growing in this economic climate, and people are getting behind them. I recently ordered 2 tablets for my sons for Xmas, they arrived the next day - one of tablet screens had cracked... I was worried, could Jexaa sort this out or would I need to claim with the postal service. I rang Jexaa and spoke to Rupert, he informed me to send the broken tablet back and they would send a new one out. Sure enough 2 days after I had sent mine back I received a new one with extra bubble wrap! Smooth sailing, great products great service - I hope they are here to stay
Totally Crap
Sent me a dud tablet to begin with. Ignored all queries, emails, phone calls etc. Have not refunded my money nor sent replacement tablet. NO CUSTOMER SERVICE.
Fabtasitc Product & Customer Service
I am not to sure on my technology but like to keep up to date, have seen tablets are all the rage at the moment and fancied getting a few for the family. I rang Jexaa to ask what they thought was the right choice for me and the fam. It turned into a very in depth conversation about our needs, what we do most online, whether we watch video, music etc - was on the phone for over 40 minutes! I ended up with going for the Jextab 812 for me and my son for our media needs ( we watch a lot of videos ) the Jextab Telstar for my wife as she needs internet on the move / work and the 808 for my 8 year old daughter. We got a great deal and the tablets were with us the very next day! I was not too familiar with the Android system so called technical support for help setting them up, connecting to wifi and downloading my first app, the jexaa team were very helpful from start to finish and over all I am completely satisfied with all 4 of my Jextabs! I have recommended to my friends and family for brilliant Christmas presents. I will also be making a video review to take advantage of the jexaa £20 back for video review. woohoo!
Unhappy Customer
We received our products and at initial sight were very happy with them. Unfortunately the item received doesn't match the images above. The Flytouch 3 should have 1 micro SD slot not 2 which shows the wrong item is referenced above. When the boxes arrived they were labeled as SuperPai 3's and not superpads. This product is trading on IBEX (the manufacturer of the Flytouch tablets) reputation. Jexxa were very helpful when returning the goods however state the product is as the Specification advertised and charged a 20% restocking fee as per their T&Cs which we feel was unfair.
Fast & efficient service. Helpful Staff
We've been looking for a tablet for a while now, and Jexaa helped us choose a tablet that suited the needs of myself and my wife. Not once did they push us into the sale, but were honest and open about the uses for each tablet which we found rare to come by. The order was placed, and we received the tablet 2 days later.
The 'Jextab' works great; has some nice features too, and cost a fraction of the other tablets out there which put a smile on my face :)
Good work Jexaa.
Brilliant Service
I ordered my JexTab at 1 O clock Wednesday afternoon, I had a very helpful chat with Josh on Live Chat and the product arrived at 9am the next morning. I have been very pleased with the Jexaa service and quality of the product. I would recommend to anyone looking for a Tablet PC to have a look at the website.
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