Today was my second visit to JKOpticians. I was very impressed last year and ,honestly,it was even better this time. Jas,the optician is so kind and reassuring.One really feels in safe,profession... See more
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See what reviewers are saying
First time at JK opticians. Was greeted with a friendly smile. When being seen by Optician he was polite, professional and ensured you were relaxed and took the time to explain each step for you to un... See more
Company replied
Very friendly made you feel welcome cater for your needs .. no pressure about purchasing glasses if needed off them but if you do decide to have there glasses they help you find your perfect pair and... See more
Company replied
Very friendly staff, thorough, helpful and professional. Having had reading glasses previously the time had come for varifocals. So from the exam, retina photos to picking the correct frames for me th... See more
Company replied
Company details
Information provided by various external sources
Meticulous eyecare, stunning eyewear you will love to wear!
Contact info
8 Oldbury Road, Rowley Regis, West Midlands, B65 0JN, United Kingdom
- 0121 559 6041
- info@jkopticians.com
- www.jkopticians.com
4.9
Excellent
98 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Very efficient
always on time with appointments and will go the extra mile to make sure that you are happy with your appointment and all areas are covered before you leave.
17 December 2019
Unprompted review
Reply from JK OPTICIANS
Thank you so much for your kind words Tara. As an independent practice we operate with more freedom to give our patients what they need to go that extra mile as you say! See you again soon!
Reply from JK OPTICIANS
Many thanks for your kind words and feedback Mr Sermon. A pleasure to see you as always. Have a wonderful Christmas and an exciting New Year!
Very professional service and pleasant…
Very professional service and pleasant helpful staff. We liked the fact there was no pressure selling, just good honest advice. We await our new glasses and would be happy to comment further then. So far, so good.
Richard and Pam Jones.
20 November 2019
Unprompted review
Reply from JK OPTICIANS
Many thanks for your feedback Mr Jones, it was a pleasure to meet you both! I trust you're gearing up for the festive period...from the whole team at JK Opticians, we hope you have a wonderful Christmas!
Good personal service
Good personal service, better than the big high street opticians.
16 November 2019
Unprompted review
Reply from JK OPTICIANS
Thank you Mr Barnsley for your kind words. At JK Opticians we always aim to provide the relaxed personal service that our patients desire. Have a wonderful Christmas period and see you soon!
Very pleased with the excellent service…
Very pleased with the excellent service I received. Jas was friendly and efficient and Anne was very helpful when choosing my frames. Would definitely recommend.
8 November 2019
Unprompted review
Reply from JK OPTICIANS
Many thanks for your positive feedback Mrs Barrett. Personal and professional care is always our focus, all in a relaxed atmosphere. It was a pleasure to see you, and we look forward to welcoming you back again!
Being an anxious person going to…
Being an anxious person going to opticians and having to find a new one I was pleasantly surprised at howI felt at ease with jaz and never felt rushed or uncomfortable at any time I was there jaz and all the staff are very friendly and willing to help you out with any questions you may have know matter how small they may be. I will definitely be recommending to friends of mine.
23 October 2019
Unprompted review
Reply from JK OPTICIANS
Many thanks for your kind words Jo, it was a pleasure to meet you! We aim to offer a fantastic experience across the board in your time with us, so I'm glad to hear your positive feedback on the whole team here at JK Opticians. We look forward to seeing you again!
Excellent
Very thorough, professional and caring, would definitely use them again.
27 September 2019
Unprompted review
Reply from JK OPTICIANS
A pleasure to see you recently Mr Morgan, and many thanks for your positive feedback on your experience with us. We look forward to seeing you again!
Reply from JK OPTICIANS
Many thanks for your positive feedback Mrs Kettle, a pleasure to welcome you back to our practice. I look forward to seeing you again!
I was pleased with welcome I had
I was pleased with welcome I had, when I went in to the shop to book an appointment for a eye test very polite and very helpful , I had not been there before, my eye test was very thorough nothing was to much trouble, very pleased with my glasses , I would recommend them, I will definitely be going back to then in future for my eye test
12 August 2019
Unprompted review
Reply from JK OPTICIANS
Many thanks for your kind words Mrs Smith. It's always a pleasure to welcome new patients to our practice and it was great to see you! I am pleased to hear of your positive feedback on your visit to us. We always aim to provide a personalized, professional but relaxed experience for everyone. I'm heartened to see that's what you found! We look forward to seeing you again.
An excellent service
An excellent service and customer experience. The service provided is bespoke and not standard one size fits all. Every details is explained to you in as much or little detail as you want it to be. Highly recommend.
11 August 2019
Unprompted review
Reply from JK OPTICIANS
Always a pleasure to see you Mrs Amos. Many thanks for your kind words and positive feedback. You're absolutely right. We're all individuals, and as such we all have our own personal eyecare needs. This is why we tailor each examination to the patient's requirements. As you said...a bespoke experience! We look forward to seeing you again!
I was very satisfied with the staff and…o
I was very satisfied with the staff and the optician was very nice he explained everything as he went along. Thank you. Mrs Madeline wenlock
1 August 2019
Unprompted review
Reply from JK OPTICIANS
Many thanks for your feedback Mrs Wenlock. It was a pleasure to meet you. We're always there to look after your eye care needs. See you again soon!
Excellent and thorough examination.
Excellent and thorough examination.
All thoroughly and clearly explained at each stage.
Have no hesitation in recommending this practice.
19 July 2019
Unprompted review
Reply from JK OPTICIANS
A pleasure to meet you recently Mr Poulsom, and many thanks for your feedback. I'm glad to hear of positive experience! We shall see you again very soon!
I always have a excellent service.
I always have a excellent service.
Would highly recommend
9 July 2019
Unprompted review
Reply from JK OPTICIANS
Always a pleasure to see you Anne! Thank you so much for your positive feedback. Your appreciation for the level of service we provide is the best measure we can hope for! See you soon
Experience at opticians
The optician was very professional and asked me if I had any questions and answered in a respectful and an informative manner.The receptionist was very helpful and professional.
14 June 2019
Unprompted review
Reply from JK OPTICIANS
It was a pleasure to meet you Norma! Many thanks for your valued feedback. Yes, communication is critical in making the best choices for your eye care. I'm glad to hear you had a positive experience across your whole journey with us. See you again!
Very high attention to detail during my…
Very high attention to detail during my eye test.
13 June 2019
Unprompted review
Reply from JK OPTICIANS
Thank you for your feedback Mr Pye. The time we spend on our patients certainly reflects in our attention to detail, I'm glad to see you appreciate it...our sight is precious and deserves nothing less! See you soon!
Good service
13 June 2019
Unprompted review
Reply from JK OPTICIANS
Many thanks for your positive feedback!
A really good friendly service
5 June 2019
Unprompted review
Reply from JK OPTICIANS
It was a pleasure to meet you for the first time Ms James. Many thanks for taking the time to provide feedback. Yes, our aim is to provide a professional but personalized experience. So our primary focus is, and always will be, you. See you again soon!
Excellent and professional service
Excellent and professional service, friendly and approachable. Very thorough with my eye check. Would definitely recommend to others
5 June 2019
Unprompted review
Reply from JK OPTICIANS
Thank you so much for your positive feedback Miss Smith! Here we treat our patients like family...only the best will do! We look forward to seeing you again!
Extremely professional and a very…
Extremely professional and a very relaxed and comfortable environment.
16 May 2019
Unprompted review
Reply from JK OPTICIANS
Thank you for taking time to leave feedback Cheryle, it is incredibly valuable to us! I'm glad you experienced exactly what we aim for, the personlised, professional care in a relaxed way. We look forward to seeing you again.
Professional and personal service
Probably a Bit more expensive than the high street conveyor service opticians, but personal and friendly service is the norm from J K.
Been going to them since I needed glasses except for one time, but that was a mistake that I haven't repeated.
Highly recommend J K for that personal experience and professional service.
9 May 2019
Unprompted review
Reply from JK OPTICIANS
A pleasure to see you again Mr Hand. Many thanks for your positive feedback. Yes, the professional but individually taliored experience is precisely what we aim for! I'm glad to see that's what you found. See you soon!
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