Jkoutdoors Reviews 

152
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 41 reviews, reviewers overwhelmingly had a great experience with this company. Buyers frequently point out that transactions are smooth, featuring fast delivery and great communication. Customers mention that online orders arrive extremely quickly and that all purchased items consistently exceed expectations in terms of overall quality. Consumers find the entire shopping process exceptionally smooth, noting that support representatives are always polite, responsive, and extremely helpful. However, some people mentioned experiencing occasional delivery delays or receiving items that were slightly damaged upon arrival. Despite these occasional setbacks, shoppers noted that customer service staff efficiently resolved problems by offering prompt replacements or full refunds.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, noting items are great and accurately match... See more

Order

Clients share positive opinions on order experiences, highlighting that items are typically in stock and... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting swift email responses and very... See more

Delivery service

Users describe positive interactions with delivery service, highlighting fast shipping and prompt... See more

Service

Consumers find service to be positive, highlighting great overall experiences and prompt communication.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered couple items from jk one a ngt net turned up in couple days great I contacted jk about the other item quick reply that same day said other item being sent out etc didn’t turn up Week later c... See more

Rated 5 out of 5 stars

10/10 Best Service Experience I purchased a set of ngt bite alarms for jk outdoors and they arived very quick. Unfortunatly the reciver devoloped a fault and still under waranty, i emailed jk outd... See more

Rated 5 out of 5 stars

One of the best customer services I’ve had the pleasure of speaking to. Orders get processed relatively fast, I did have some issues with delivery, when I emailed I got a response back from Becky, ve... See more

Rated 5 out of 5 stars

I ordered from JK Outdoors because they had the items I was looking for at a competitive price. Everything I ordered was in stock and despatched quickly. Unfortunately the zip on a fishing bag had bee... See more



Contact info

4.7

Excellent

TrustScore 4.5 out of 5

152 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.7

All reviews

(152)

35 reviews in the last 12 months

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Rated 5 out of 5 stars

First Class Service

Item was out of stock so requested a refund which was processed promptly and I received an alternative item as a gesture of goodwill. Absolutely unnecessary but what a delightful thing to do. Will definitely return and have no qualms in recommending this company. Thank you, Jack 😊

28 June 2025
Unprompted review
Rated 5 out of 5 stars

Good website to navigate

Good website to navigate. Ordered an NGT double grill pan which was well priced compared to other suppliers and delivery was just over 24 hours. Delighted with the product and also with JKoutdoors.

28 June 2025
Rated 5 out of 5 stars

Great experience all around

Great experience all around. The fishing items arrived quickly and were well packaged. Communication from the seller was clear and helpful throughout. The quality of the gear is excellent — everything feels sturdy and well-made. Highly recommend!

2 July 2025
Unprompted review
Rated 3 out of 5 stars

Ngtbquick set up carp cradle

Placed an order Thursday came Saturday went to inspect it one the sides has 2 sets if hooks instead of 1 hook and 1 loop trued ringing the number on the site no even getting through sent emails no reply

5 June 2025
Unprompted review
Rated 5 out of 5 stars

Good service, happy customer. Thanks!

Ordered an NGT XPR 7m Whip from JK Outdoors – it turned up a few days later than expected, but arrived in perfect condition. I messaged Jack about the tracking information not updating, and didn’t hear back until after the order had already arrived, but it all turned out well in the end. The fishing whip itself looks great – my partner loves it, and we’ve had it elasticated at our local tackle shop. We just need it to stop raining now, so she can actually try it out!

All in all, I'm happy with the service and would gladly order again.

27 May 2025
Unprompted review
Rated 5 out of 5 stars

Honest and good value shop

Happy days.
Ordered multi pack of fishing feathers for 4 kids to share and 1 set not in the pack.
To avoid anyone being thrown of the pier amidst sibling rivalry, I Pointed it out to Jack and team and they sorted it right away in a friendly and seamless fashion.
Everybody happy and fishing away as the mackerel start to run up west.

14 May 2025
Unprompted review

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