JMAC Supply Reviews 263

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

They make me smarter and save not only hundreds of dollars but over time thousands. We can replace a detector head in house for a couple hundred dollars, and an alarm company charges up to 800.00 or... See more

Rated 5 out of 5 stars

We had missing hardware and a critical timeline. Lucas was able to help me quickly source hardware, and the JMAC staff walked the order to a shipping location after their daily bulk shipment had alre... See more

Rated 5 out of 5 stars

Excellent Service!! JMAC was extremely helpful when we were in a tight squeeze needing parts.I called for three requests and spoke to Lucas. He helped me figure out alternatives for a discontinued pr... See more

Rated 1 out of 5 stars

I highly recommend you do not purchase anything from this SCAM company! They use illegal bait and switch tactics to reel you in after you've done lots of research to find the best prices for what you... See more

Company details

  1. Safety equipment supplier

Written by the company

JMAC Supply offers a wide range of Safety & Security products from many leading manufacturers. JMAC Supply prides itself on stocking a wide range of products, and providing its customers with an exceptional experience, from start to finish.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

263 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Going the extra mile

Upon finding out the part I needed was unavailable, I received an voice mail notifying me of the situation.
In calling the return number in the VM, I spoke with Lucas. He was able to order the part from a Partner company for delivery next week. This preserves the time critical schedule that we are under.
Cant wait to have the part in hand.
Thanks again Lucas

7 May 2024
Rated 5 out of 5 stars

Lucas Veraldi

The Customer Service experience with Lucas Veraldi was quite pleasant. He went beyond the call of duty to ensure that I was taken care of and also satisfied within hours of the request.

25 April 2024
Rated 5 out of 5 stars

Return

We had a return and were getting the runaround from Amazon and the manufacturer about who was responsible. Ryan from JMAC helped us out and was absolutely invaluable in getting our return processed. Communication was excellent and Ryan let us know the progress at every turn. JMAC is lucky to have such a fantastic employee in Ryan.

26 March 2024
Rated 5 out of 5 stars

Great experience

This was my first time purchasing through JMAC Supply. The item I purchased was competitively priced and arrived on time. The company was very communicative. I bookmarked their website and will definitely be a return customer.

19 March 2024
Rated 5 out of 5 stars

Mr Nielsen

Mr. Tyrone Zeng was extremely professional and courteous. He answered all question well and directed me to the proper resources to make the right purchase.

1 March 2024
Rated 5 out of 5 stars

Well what made it great was that the…

Well what made it great was that the workers are very friendly Am the really help you with finding what exactly you need an also the main thing they respond in time . It doesn’t talk long to get an email back from them so am proud to say am happy for the service

16 February 2024

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