Jo-oh Glasses Reviews 19

TrustScore 4.5 out of 5

4.6

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Company details

  1. Glasses store

Information provided by various external sources

Selling top brands eyewear online since 2011


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

19 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

I honestly thought this was a fake site…

I honestly thought this was a fake site something about it made me kinda skeptical about it especially the fact that they have some items that are nowhere to be found anymore. I’m glad I made the purchase and found what I was looking for and also super fast shipping. Thank you!

12 September 2018
Unprompted review
Rated 5 out of 5 stars

Product same as in pic- quick shipping…

Product same as in pic- quick shipping all things considered. My favorite pair of sunglasses and they're the only ones that had them (Persol PO3028S). About half the price I expected to pay for them. Bravo Jo-oh!

9 June 2018
Unprompted review
Rated 4 out of 5 stars

Error in shipment but very quick to fix!

While shipping was fast, Jo-oh at first sent the the wrong model of sunglasses. I emailed them (Oscar) immediately and he was incredibly apologetic. He shipped the correct pair out within 12 hours and had it to Sydney Australia in 3 days. He also refunded the return shipping. Great service despite the mistake. Would definitely order from them again.

27 January 2014
Unprompted review
Jo-oh Glasses logo

Reply from Jo-oh Glasses

Thank you very much for your kind review Garret. We made a mistake and shipped the wrong sunglasses model all the way from the UK to Australia. We very rarely make these sort of human errors (actually only twice in three years), so you have been unlucky. That is why we were indeed mortified. But when something goes wrong we do act quickly and spare no effort to resolve the situation fast and with the least possible disruption. I wish more of our customers left reviews, as I know how impressed the vast majority of customers are with our service and high standard of our glasses.

Rated 5 out of 5 stars

Great prices, quick shipping, and excellent customer service

The product I bought was unavailable from the manufacturer (Retrosuperfuture) and very hard to find online. Fortunately, Jo-oh had the exact pair I was looking for, and at a very good price. They shipped it quickly, and all communication was professionally done. Thanks a lot Jo-oh. Paul Scofield, NYC

20 July 2012
Unprompted review
Rated 5 out of 5 stars

Outstanding Experience

I was looking online to find a pair of glasses to replace a favorite pair I had lost. I was very excited to find the exact pair online with Jo-oh and placed the order easily. A day later I noted there was an error on my part in the shipping information as I omitted an important part of the delivery information. I contacted Jo-oh who contacted DHL on my part to ensure the change was made before they could be rejected in a delivery attempt. The person (Oscar) who corresponded with me via email was very nice and helpful and assured me all would be fine.

The shades arrived when scheduled and are perfect. I couldn't be happier. Thank You!

31 May 2012
Unprompted review
Rated 5 out of 5 stars

Good job Jo-oh

Love my glasses Rachel Zoe recommended - how could I go wrong? Delivery was a little slow but customer service responded almost instantly to my questions. I would definitely recommend Jo-oh. Love the name too!

29 May 2012
Unprompted review
Rated 5 out of 5 stars

very professional

I would not hesitate to shop through Jo-oh Glasses again. Thet were helpful, prompt, friendly and professional.
I received my glassed from across the oter side if the world within 4 days.

3 March 2012
Unprompted review
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