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JobLeads Reviews 

21,576
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 3,387 reviews, reviewers overwhelmingly had a great experience with this company. Customers praise the staff's helpfulness and professional guidance, especially for resume reviews. The service is efficient and well-organized, offering valuable, easy-to-understand feedback that improved resumes. People also highlighted the excellent customer service, appreciating its honesty and kindness. However, some customers noted concerns regarding subscriptions, reporting that applying for jobs was behind a paywall. Reviewers mentioned that subscription details were not always clearly visible, and email notifications before trial periods ended were often absent. A few people also experienced unhelpful customer service or slow responses when issues arose.

What people talk about most

User experience

Customers had positive experiences with user experience, finding the information provided to be great and... See more

Service

People report positive experiences with the service, particularly praising the resume review and professional... See more

Staff

Reviewers highlight positive aspects of staff, with many expressing appreciation for their professionalism,... See more

Subscription

Consumers find subscription to be negative, with many reporting unexpected charges after trial periods and a... See more

Customer service

Reviewers mention positive feedback about customer service, with many appreciating the helpful and honest... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Claudia was super helpful in reviewing my resume! She pointed out what I did well and what could be improved on, adding examples to help me change my resume. She also provided rational for why certain... See more

Company replied

Rated 5 out of 5 stars

It's my first time to have such a great and mindfully help. I'm working on this field for more than 15 years and you just gave me a very good reason to keep doing efforts. What esle can I say, I beli... See more

Company replied

Rated 5 out of 5 stars

Thank you. I am in a transitional period and have moved from one state and temporarily living in another state. I have not added my city to my resume since I will be moving to a third state once I hav... See more

Company replied

Rated 5 out of 5 stars

It gave good insight into what's needed to present to future employers. It pointed out how to write each section. It also showed me that I'll need to write each resume for the job I'm applying for. I... See more

Company replied


Company details

  1. Career Coach
  2. Career and Education Provider
  3. Career guidance service
  4. Employment consultant
  5. Recruitment
  6. CV service

Written by the company

JobLeads is a digital career coach enabling professionals worldwide to get the job they desire. Our mission is to digitalize all aspects of career coaching to make it accessible and affordable for every professional.

14-day Full Access

Money-Back Guarantee

Never miss a relevant job with over 400,000 sources available. Access every job from 45,802+ headhunters. Connect with all relevant headhunters in your field. Access all job-seeker MasterClasses created by career experts. Attend all webinars to learn about every aspect of a successful job search. Unlimited access to guides, workbooks, and powerful templates. If you are unhappy for any reason during the first 14 days, just let us know – we’ll refund your money.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

22k reviews

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Asks customers to review

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4.5

All reviews

(21,576)

4,625 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Signed up for JobLeads' 14-day trial…

Signed up for JobLeads' 14-day trial (R49) expecting a low-cost way to test their service. On day 14, with zero warning email or reminder, they silently charged R679 for a "Premium Membership" I never knowingly agreed to.

I emailed them within 24 hours asking for cancellation and a refund. They confirmed the cancellation but refused the refund, instead sending a long email defending the charge by pointing to fine print in their Terms & Conditions.

Meanwhile, they kept trying to charge my account 3+ times over the following days - each failed attempt cost me a bank decline fee I never should have had to pay. I ended up having to cancel my bank card entirely just to stop them.

My bank has since reversed the fees, but the whole ordeal cost me time, stress, and money for a service I used for two weeks. Based on other reviews here, this is clearly not an isolated incident - it's their standard playbook: cheap trial, silent auto-renewal, and a refund process designed to wear you down.

Avoid unless you're prepared to set a calendar reminder and fight for a refund if you forget.

22 July 2026
Unprompted review
Rated 1 out of 5 stars

Misuse of Truspilot ratings to bait jobseekers

This feels like a classic bait-and-switch: attract jobseekers with a low-cost offer and prominent Trustpilot ratings, place useful features behind additional payments, and then deduct a much larger amount even after cancellation.

24 July 2026
Unprompted review
Rated 5 out of 5 stars

JobLeads provided me with a free…

JobLeads provided me with a free revised version of my CV, including tailored suggestions for each section. The service was fast, structured, and genuinely helpful. I especially appreciated how clear and actionable the recommendations were. A very positive experience overall. Special thanks to Ms Baker.

26 July 2026
Unprompted review

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