Joblogic - Service Management Software Reviews 

Afreen has been a fantastic onboarding consultant. She has been knowledgeable, responsive, and proactive throughout the implementation process, always willing to help and ensure we get the most from Joblogic

Afreen was very knowledgeable and patient with us as we navigated our onboarding onto Job Logic.

Ali Nawaz was incredibly patient and took the time to explain things in a way that I could easily understand. His knowledge was impressive, and he also shared some very useful tips and information about Word.

The support branch are always quick to deal with any queries and rectify any issues we have. Clear, informative and helpful every time. I cannot recommend Joblogic highly enough to anyone looking for engineer software

We had an issue with invocies and worksheets not showing all the information we needed.
Hasan Salman set up a screen share and rectified our issues in 20 minutes. Great service.

Haseeb was very helpful throughout the whole onboarding process and checked in regularly to make sure I was happy with the system. I haven't had to use customer service yet but there have many ways to contact them for assistance.
Love the system it is very user friendly and has made my life a lot easier.

Helpful conversation with Ali Nawaz, initially online, but he then called me.

He was able to resolve my issue quickly and effectively, guiding me through the process to give me a good understanding of how to achieve my aims.

I am impressed with how responsive Joblogic is and feel hugely reassured that they have our back in terms of using the system.

Thank you Ali!

Ali Nawaz was very patient with me, guiding me through the steps

Haseeb was very helpful throughout the entire integration process from our legacy Job Logic. He was fast with response times and made sure we were always on the same page. All meetings were summarised which is also really helpful looking back.

Farhan provided excellent customer service throughout my experience. He addressed all of my queries promptly and professionally, ensuring every concern was resolved efficiently. His communication skills, patience, and solution-oriented approach made the entire process smooth and stress-free. I truly appreciate his support and would highly recommend his assistance to others seeking reliable customer service.

Spoke with Hasan Salman who was extremely knowledgeable, polite, attentive, and fixed my problem with minimal delay

We have been really impressed with both the JobLogic platform and the team behind it. JobLogic is an excellent solution for field service engineering — it's highly flexible, can be tailored to your individual needs and holds all the information you need in one place, for both admin and engineers alike.
Our account manager Charlotte has been an absolute pleasure to work with. She is always quick to respond and never fails to come up with a solution whenever we need one — a real asset to the team.
We would highly recommend JobLogic, not just for the product itself but for the outstanding customer service that comes with it. Thank you to the whole team — you've been brilliant.

At the start i was introduced to Husnain Bin Naeem.
Throughout the process he was excellent. He came across genuinely interested in our company and what he could do to support us in our journey. Also knowledgeable on the system and anything he could not answer he quickly followed up with a teams call. He was always at the end of the phone and endeavoured to resolve my issues. Thank you so much Husnain for your support.

Ali was very helpful today and no problem was to big or too small.

The whole joblogic team have been very helpful throughout the whole process, explained everything and helped myself through the whole setup process with weekly meetings with Ailya Batool, who is so polite and helpful with everything I've needed to ask to get the system ready for the go live date! Brilliant experience throughout and would recommend joblogic to anyone

Ali Nawaz have been very helpful and consistent with our project references at Trident Water. He also helped me personally to understand how to build a custom form. Grateful for the consistent help and updates. Could not recommend Joblogic more! Thank you again Ali.

We signed up to Joglogic as we were looking for a reliable, robust system. From the outset, the customer service was professional and responsive with HUMAN beings. An important factor for us.

The Onboarding process is slick and they work to a schedule. However, due to our niche business, we then encountered challenges. Their tech and form building team are incredibly knowledgeable. However, I struggle to learn online and here is where the challenges started. Our business requirements could not be fully understood. This has involved endless online meetings, emails and calls. Despite all the frustrations and stress on our part, the Joblogic team remained composed and patient. Still, we were making little progress.

Eventually we made contact with Emma O'Sullivan. Her understanding and support really helped us move through all the challenges.

We arranged to have onsite training in the UK with Tony Powell, the Senior Implementation Consultant. Along with our very own consultant, attending the onsite training has been a GAME CHANGER. The centre and environment is warm, welcoming and friendly. Incredibly well managed. Tony and Emma researched our business and talked to us in depth about how we operate and our goals and aims. Tony was able to demonstrate how we can use Joblogic to our advantage and get the best out of this system.

We came out of this training hopeful and reassured. Despite hitting another stumbling block with having to renter data and glitches on the mobile form side, Emma and her tech team are working really hard to resolve this. Through all my stress and frustration, Emma and Tony and the team have been really supportive going way more than the extra mile. More like 5000 miles!!!

Yes there are glitches and we are often shown varying ways to use this system and this has taken a very long time. Nevertheless, the Joblogic team have been amazing. We are looking forward to using a modern, robust system that has human support and reliability.

This will take away all the painful, heavy duty admin, paper consumption and laborious tasks. Joblogic will help us inject a little fun and sophistication into our everyday working methods.

Having researched the market extensively for filed management systems, we feel this is the right system for us. We are closer and Emma has been so supportive in helping us through all the challenges. We are hoping this will all be ready to go within the next few weeks.
Many thanks.

Tony, Emma and team, thank you.

We needed assistance urgently this morning and Ali from Job Logic was our customer service advisor, he had great patience, and complete knowledge of Job Logic and Xero which enabled us to sort our problem quickly and efficiently. Thank You Ali

A very helpful online call with Syed, who demonstrated the reporting functionality within JobLogic, providing clear insight into key business information.
Syed was extremely knowledgeable and supportive throughout, making the session both informative and valuable.

A friendly team that take the time to understand our needs, provide support solutions and action plans. The communications are brilliant from the online message support teams through to phone call and online meetings.