While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details


Contact info

1.3

Bad

TrustScore 1.5 out of 5

85 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Very bad company !

Very bad company !! Nerver coming the items to the adress ! Very very bad customer service ! I you luky thevitem coming , coming damage ! No oder nothing whit these company ! You going lost you money and you item !!!!

3 May 2025
Unprompted review
Rated 1 out of 5 stars

Terrible experience can’t speak to someone they have no idea what they are doing shocking Evri Royal Mail any day

I waited for a delivery no time slot turned up while was out didn’t put in a safe place or take to a neighbour I rescheduled for the following day no show up no delivery updates I went onto the live chat said they would be delivering today no updates no email nothing how is this company running a business it’s disgusting you can’t speak to a live person iv now asked eBay to cancel my order it’s shocking

23 August 2024
Unprompted review
Rated 1 out of 5 stars

I got banned maliciously without a real reason

After three months of regular use, I was suddenly banned completely unexpectedly. I contacted Jodel, and learned that apparently I had been banned by support, despite the fact that I had received many thanks from other users, had helped those in need that I could and had reported malicious trolling etc. Reasons given for my ban were mindless and unfounded. Examples given were one single word as a comment, which was a joke, and meaningless and not even controversial or anything like that. Other given example was me not promoting "good vibes" when I told honestly about certain negative experiences that I've had, while at the same time being attacked by vicious trolls and a gaslighter. Additionally, I saw a lot of that type of destructive behaviour from certain users, such as trolls ganging up on suicidal commentator and urging him to end his life. Yet I was singled out to get a ban for no reason. Instead of "good vibes", I got more Russian government-type of vibes from Jodel's so called "support". Truly a disturbing experience.

23 September 2022
Unprompted review
Rated 1 out of 5 stars

According to Karolina in Jodel's…

According to Jodel's support, Finnish laws are provoking and unnecessarily unfriendly. I was referring to finnish national laws and finnish national social and health service when people where spreading false information about sexual abuse. I got banned and not the people who where spreading false information. Now I am trying to find out where I can report this person, because this is discrimination. Lies can be told, but facts cannot.

23 September 2020
Unprompted review
Rated 1 out of 5 stars

Worst courier ever

Hi, would like to share with you how bad is this courier company. I have ordered some bedsheets (not from them, but they were delivering). So on Friday I've got a text message, that the package has been delivered, however nothing has been received by me, despite me beig at home all day. No slip was left (like Royal Mail "Something For You").After raising this with a courier company, their answer was following:
"
Yodel Webchat
12:09 (1 hour ago)
to me

Good morning NAME, 

  

Greetings from Yodel! I trust that this email finds you well. Please accept our apologies for the delivery experience.

We are contacting you regarding the investigation, which was raised. The driver has confirmed that he delivered the parcel at the correct address. The parcel was left behind the bins. I would request you to please check the surrounding areas. However, if you have not received the parcel, I would request you to contact your sender. They will advise you of the next steps to follow and will liaise on your behalf.

Kindly note this email is for notification purposes only. Please do not reply to this email as it is not monitored for any inbound correspondence.   

If you require any further assistance, do not hesitate to contact us via Live Chat or you can call us at 03447550117. 
"
Seriously guys??? Behind the bin? :D I wouldn't recommend this company and would never ever use them, also I would ask anyone, from who I'll be buying anything, that I don't want for this company to deliver as the only thing they can do is to take money, all the rest doesn't matter for them.

Verdict: NOT RECOMMENDED

8 September 2020
Unprompted review
Show reviews in all languages. (85 reviews)

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look