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Review summary

Created with AI, based on recent reviews

Evaluating 46 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their friendly, professional, and helpful approach. Many highlight the efficiency and care taken during service, often noting how staff go above and beyond. People appreciate the promptness and reliability, with services frequently completed quickly and on time. Reviewers also consistently find the pricing to be very competitive and fair, offering good value. The overall process is described as easy, straightforward, and hassle-free, leading to strong recommendations. Many express their intention to be returning customers, satisfied with the excellent service provided.

What people talk about most

Service

Customers consistently note positive experiences with service, often highlighting the efficiency,... See more

Staff

Clients share positive opinions on staff, frequently highlighting their professionalism, friendliness, and... See more

Price

Consumers find price to be positive, with many reviewers describing it as very competitive and reasonable.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely superb service. I called at 8:30am needing same day collection of bulk furniture, Findlay on the phone was very helpful, and it was gone by 2pm - Barry even disassembled bed frames that wou... See more

Rated 5 out of 5 stars

My wife has used the company twice in the last two months to dispose of a huge amount of garden waste that should really be the responsibility of the council. ho hum. Joe Junk were superb, arrived at... See more

Rated 5 out of 5 stars

We highly recommend these guys, quick quote, arranged a suitable time for us to complete the job & were very polite & professional. Great job clearing our unwanted old kitchen from our back yard.... See more

Rated 5 out of 5 stars

Contacted Jo Junk(Glasgow)on a Wednesday evening and within an hour I was given a price, which was very competitive. I was contacted the following morning, given a time and the rubbish was uplifted by... See more


4.7

Excellent

TrustScore 4.5 out of 5

58 reviews

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4.7

All reviews

(58)

49 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Dont use them - EVER

Don't use them . They are abysmal and the company owner who I have now complained to about 2 jobs has absolutely no inetrest in resolving his employees mistakes on jobs and they're utter careless-ness. they have ruined my communal buildings hallway carpets TWICE my neighbour now refuse them access to our building and I am the one whom felt there rath after all door ways had my junk spilled all over the place due to this companies employees having no care at all for the transportation of the waste they are collecting . Go elsewhere , get another company. Would not recommend due to terrible customer support and service.

instead of getting professional clener the first time i personally took the hit for the mess and the second time they sent the same employess back over to hoover it themselves which if you ask me is absolutely ridiculous and more of a punishment to those employees then an actual ratification of the problem as theyre was spilladge and staining as well as debree .

25 October 2025
Unprompted review
Rated 5 out of 5 stars

A brilliant service

A brilliant service. The guys were very friendly, polite, arrived on time, and the removal price was very competitive. I know of my friends who use their services and are extremely happy with them too.

22 October 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service delivered in a freindly and efficient manner

My wife has used the company twice in the last two months to dispose of a huge amount of garden waste that should really be the responsibility of the council. ho hum. Joe Junk were superb, arrived at the agreed time on both occasions and offered a very fast, friendly and efficient service. We would have no hesitation in recommending them for your domestic waste disposal requirements. We will definitely utilise their services again

7 October 2025
Unprompted review
Rated 1 out of 5 stars

Screaming down the phone at us

They stated that they had knocked the door and did not as our dogs ALWAYS go crazy when the door knocks.

The manager was totally unprofessional he screamed at me and my husband on the phone. When we insisted that they did not knock as we had more indoors to be taken he said they can come back for another £10 for diesel because "you didn't answer the door you should answer the door, your dogs didn't bark my lads said they knocked and I believed them"!!!!

I am an anxious woman and this has upset me greatly. We will never use this company again..do not use.

20 August 2025
Unprompted review
Rated 5 out of 5 stars

Fast, reliable & professional service

We highly recommend these guys, quick quote, arranged a suitable time for us to complete the job & were very polite & professional.
Great job clearing our unwanted old kitchen from our back yard.
Thanks

Graham & Maria

9 August 2025
Unprompted review
Rated 5 out of 5 stars

Same day junk removal

Needed some cardboard removing and our bins as accidentally missed bin day. I had seen the van in my area so decided to give them a ring and said I needed removing same day in preparation for furniture being moved in. asked for me to send a photo and gave me a quote instantly, turned up within two hours and got rid of everything swiftly without creating any mess. Will give 5 stars for efficiency and communication, overall a great experience and a good reliable company.

21 July 2025
Unprompted review
Rated 5 out of 5 stars

Although they ended up just giving me…

Although they ended up just giving me advice I just wanted to leave a positive review based on the honestly and really polite helpfulness of who I spoke too. I had a garden waste query and the person I spoke with was really great when he knew the reasons behind it were being scammed by another workman and gave me sound advice to get a skip as it’s more cost effective . I really appreciate that and I wouldn’t hesitate to use them again for any removals that I have in the future

17 July 2025
Unprompted review
Rated 5 out of 5 stars

Recommended

Got a wee flyer through my door for Joe Junk and it was perfect timing. Messaged them on Facebook and they were here next day. Cleared everything I needed them to out my garden. All I need now is some sunshine.
Friendly, professional, and just generally nice people. Great to deal with.

1 May 2025
Unprompted review
Rated 5 out of 5 stars

A fantastic experience today

A fantastic experience today. Sent an enquiry to see cost and timescale and communication was second to none. Within 2hrs all rubbish removed and Ben and Robert a credit to the business.

6 April 2025
Unprompted review
Rated 5 out of 5 stars

Top Quality Service.

Top notch. Same day removal of unwanted stuff (damaged furniture etc) from a second floor flat, at about two hours notice! Great guys. Superb communication. Painless. Done in minutes. Great value for money. Will definitely be calling on them again.
Can’t recommend them highly enough. Five stars.

25 March 2025
Unprompted review
Rated 5 out of 5 stars

So reliable

I decided to de-clutter my flat and that meant getting rid of almost a dozen items of old, clunky furniture, appliances, bookshelves etc. I contacted Joe Junk on Sunday. It is now Monday afternoon and all my junk is gone. Brilliant! The guys who came were friendly, worked fast and very professionally. One of them even came back up to the fifth floor to hand back some old xmas cards that were left in a drawer.

23 September 2024
Unprompted review

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