Joesdoors Reviews 

Friendly helpful knowledgeable staff.
Excellent helpful fitter "Brian" tidy and clean throughout the whole job.

I could not write a lower review of this company or the trails of the companies that flaunt under its banner attempting to disguise themselves in a web of deception and outright, blatant and unapologetic bullying of our cherished older generation!
this company not only falsified the details of a proposed sale to my 88 year old mother but refused to leave her house until she signed an agreement and commitment to £3000 of spend! - I am calling out the salesman and ALL of the customer services team who i had the unpleasant experience of attempting to deal with! i have seen pressure sales in many shapes and to say my mother was completely ripped off is only the very start of this story! slopey shoulders and complete derogation of everything that is humane is the USP of this despicable company and every different company name they portray as!
worthwhile noting my 88 Year old mother is being harrassed by other companies attempting to exploit our older generation and there is no doubt in my min that 'Joes Doors' have sold her information as an 'easy target' ? stay clear people ! stay VERY clear …
In response to the reply to the above!
Check your CS phone and email records as there are many many instances of both where I and my mother called to raise our concerns and were simply told that as she’s signed a contract, she was bound by the terms …..no cooling off period! You have all the records to investigate yourselves JoesDoors but very much doubt you will conduct any form of internal enquiry!

We had Kash come to visit with options today. He was very polite and realistic for our budget. He took the time to explain and fit to our requirements
Thank you for your help Kash
(Sam & Rich from Coventry)

New kitchen over the moon.....what a difference it makes thank you to the team

My parents recently ordered quartz worktops from this company and paid almost 4k .. instead of sending full pieces as ordered with the joints being where herself and the surveyor had agreed instead they sent pieces they already had and tried to fob off my parents with joints that were unacceptable, this resulted in the work being done again and my mum being inconvenienced both with time wasted and also materials in her way for a further 10 days later to rectify their mistake .. then has the cheek to leave all their rubbish used on this job in my mums garden that she could very well have fallen over .. when rang a week later they said well we can come in a week .. a week is not good enough as rubbish & waste should be removed from a job immediately as would any good workman but not this company.. instead my mum paid for this to be removed herself .. Luckily my mum will not be coined off by poor workmanship because they certainly did try their best to do just that

Very happy with my workstops makes such a difference to my kitchen. Workers were clean and tidy. Respected my busy home and polite. Highly recommend!

I originally gave this company a 4⭐️, but problems are surfacing about 18 months since fitted.
My Mother paid over£6k for a few doors to be replaced and new worktops placed over the old ones, along with new sink and taps.
The latest issue we have had has led me to write this review again…..
My Mother has had a serious leak from the tap area that has ruined the kitchen flooring and carcass of the sink unit due to what looks like poor workmanship on the fitting of the taps. As you can see in the photos, (can’t add photos) the pins are too long and have been rubbing on the protective flexible leads which have split … also the tap has a requirement of 50mm diameter hole to allow flexibility and correct fitting, Mothers is 35 mm with very rough edges which have been widened by a drill bit I would guess… I know have to brain a new tap, pipes and figments to correct a job that we paid £700 fitment charge for.
NO Recommendation from us.

My parents had wanted to renovate their kitchen for years. After carefully saving and arranging the necessary finance, they decided to put their trust in this company.

From the very beginning, the installation was unacceptable. The fitter left the house in a mess, even cutting cupboards inside our kitchen while using nothing more than a towel to catch the debris. After being specifically asked not to do this, he returned to carry out remedial work and did exactly the same thing again. The quality of the installation itself was poor: several doors didn’t fit correctly, others weren’t delivered at all, and sawdust was left throughout the house, damaging our stair carpet (therefore had to be ripped up and thrown). We raised these issues immediately, yet none of us were satisfied with the outcome.

The workmanship is disappointing, but our biggest issue has actually been the customer service. My mum has spent weeks worrying about this kitchen and has been left to chase the company constantly. Every concern she raises is treated as though it’s insignificant, despite the company itself agreeing that remedial work was required. By definition, remedial work is carried out to fix or improve something that is lacking—and that perfectly sums up this installation.

What has made this experience so frustrating is not just the poor standard of work, but the complete lack of care shown towards us as customers. A kitchen is a major investment, and my parents were promised a high-quality product and professional service. Instead, they’ve been left stressed, disappointed, and dealing with issues that should never have existed in the first place.

The lasting impression isn’t just the poor installation—it’s the shameful customer service. I genuinely wouldn’t recommend this company to anyone.
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This is an edit to my review:
Their response to my review is they can’t tell who I am. This tells you one thing, they are doing this at most jobs.

My new cooker hood was installed despite a big hole above it that had been found when the old one was removed. The company offered to take it down and put it back up to ebable the plastering to be done above it if i paid them 300 pounds.I refused to pay this as they should not have put it up knowing it would have to come down for the plastering to be done.I could not leave a big hole above the new smart cooker hood spoiling the look of my kitchen makeover and had to employ 2 men to come and take it down and do the plastering needed and reinstall the hood. More kitchen mayhem and expense for me a pensioner.

Recent installation of my kitchen it ran smoothly from beginning to end and the communication from the office was excellent even down the after sales i was contact the day after my installation and all relevant documents were sent. Thank you Joes Doors

Great customer service, was able to answer all inquiries on a timely manner. Everyone myself and my partner communicated with was excellent and knowledgeable.

All the staff so friendly. Everything arranged well. Delivery dates and fitting dates adhered to. Right down to the waste collection which was arranged for you after fitting complete. Thrilled with the finish of worktops and doors. Really pleased with every aspect ☺👍

Smooth installation by cheerful and helpful fitters.Job was completed efficiently and with care to protect our carpets and other fittings in the kitchen.There was no mess left anywhere and excess rubbish was placed neatly on the drive for collection next day.Communication from head office was equally good as was the follow up service to ensure we were satisfied with the job.Overall 10/10 for service,quality of product and installation.Thank you.

There were issues, not unusual in a project like this, but dealt with professionally. Pleased with quality of kitchen.

The fitter I had was Cuen he was very polite efficient and very tidy and would highly recommend him.also speaking to Claire she was very helpful with the advice of the aftercare.i would highly recommend anyone to joes doors.

Joe's doors were great, a proper 5 star experience, until just after the warranty on my cooker hood ran out, then it was pretty much a case of "sorry not our problem".

Great service from start to finish.
No hidden cost, good communication and friendly professional staff.

The sales representative from Joe's doors, Matthew Norman, was very polite and professional. He has a wide knowledge of all the products, which are absolutely beautiful, and had bought many samples for us to choose from. Thank you Matthew for all your help and patience.

Everything went really well. John who fitted the kitchen was excellent clean tidy and did the job really well. Would highly recommend.

A great company to upgrade your kitchen! It cost a little more than I would have expected but in fairness, the quality is excellent, and it’s been a flawless experience from start to finish! Andrew and Paul came in on Monday to fit the doors, followed by Jake (to fit the worktops and new sink), and Steve (to connect the new hob). All the installers were very professional and polite throughout the installation, as well as being very polite. They also did a great job of cleaning up! After sales is spot on as well. Highly recommended!