John Clark Motor Group - John Clark Volkswagen Aberdeen Reviews 

905
TrustScore 5 out of 5

4.8

Craigshaw Crescent, West Tullos, AB12 3AW Aberdeen, Scotland, GB


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See what reviewers are saying

Rated 5 out of 5 stars

As a ‘ drop in’ customer, I was attended to quickly. I was shown the vehicles that matched my wishes and had a test drive immediately. My trade in offer was fair and could make a quick purchase.

Rated 5 out of 5 stars

The Sales Representative Paul was very helpful from looking at the vehicle's on sale. Then all the way through from purchasing and picking it up.

Rated 2 out of 5 stars

Car is lovely despite being a higher spec than I asked for. Pre purchase I was told that my new car would be delivered to my house. On purchase, delivery plans went from delivery to house by member... See more

Rated 5 out of 5 stars

Stephen M provided fantastic service all the way through including initial enquiry, arranging a test drive, ordering a vehicle and being updated throughout as well as managing to fit in handover at sh... See more


Company details

  1. #55 of 89 best companies in Car dealer
  2. #33 of 55 best companies in Car service
  3. #12 of 20 best companies in MOT Centre
  4. #15 of 19 best companies in Motorbike dealer
  5. #28 of 55 best companies in Used car dealer
  6. #43 of 60 best companies in Vehicle Repair

Written by the company

As your approved dealership for Volkswagen in the Aberdeen area, we provide brand new and used models from our fully stocked showroom at John Clark Volkswagen. Whether you’re a private customer or business driver, you can find the perfect Volkswagen from us, and our excellent value servicing and finance options make every car that bit more affordable. Visit us to choose any brand new car from the full VW range, or to browse through our current selection of approved used vehicles. All of the models in stock at our dealership are available to test drive, and we provide regular offers and deals for every Volkswagen product that we supply. John Clark is also your local provider of Motability Scheme cars, giving disabled motorists more convenience and choice.

John Clark Motor Group

Written by the company

Family Owned Business Focused on Excellent Customer Service
Our customers are very important to us and we have a longstanding commitment to treat all of our customers the way we would like to be treated.Our mission is to deliver an exceptional experience that customers trust and advocate, by working together as a family.

John Clark Approved

All Our Vehicles Are John Clark Approved

All Our Vehicles Are John Clark Approved
All our vehicles are John Clark Approved which includes a thorough inspection, HPI check and service history check before the vehicle goes on sale for utmost peace of mind.

Contact info

  • Craigshaw Crescent, West Tullos, AB12 3AW, Aberdeen, Scotland, United Kingdom

  • 01224 384000

4.8

Excellent

TrustScore 5 out of 5

905 reviews

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4.8

All reviews

(905)

2,132 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service with knowledgeable…

Excellent service with knowledgeable and helpful staff.
Sale and hand over couldn’t have gone more smoothly.
Absolutely delighted with my new wheels.

2 April 2026
John Clark Motor Group - John Clark Volkswagen Aberdeen logo

Reply from John Clark Motor Group - John Clark Volkswagen Aberdeen

Good Afternoon,

Many thanks for your review and feedback, which I will ensure is passed on to the team at Volkswagen Aberdeen.

We are delighted that your experience has been a positive one.

Kind Regards,

John

Rated 5 out of 5 stars

Excellent Customer Service


Customer service was superb.
Gary knew exactly what we wanted & came up with the car straight away.
No hassles.
Definitely went the extra mile.

2 April 2026
John Clark Motor Group - John Clark Volkswagen Aberdeen logo

Reply from John Clark Motor Group - John Clark Volkswagen Aberdeen

Good Afternoon,

Many thanks for your review and feedback, which I will ensure is passed on to Gary and the management team at Volkswagen Aberdeen.

We are delighted that your experience has been a positive one.

Kind Regards,

John

Rated 5 out of 5 stars

Stephen M provided fantastic service…

Stephen M provided fantastic service all the way through including initial enquiry, arranging a test drive, ordering a vehicle and being updated throughout as well as managing to fit in handover at short notice during the very busy month of March. He also called to check everything was going well with the car and let me know to get in touch if I require any further assistance. 10/10 excellent service from a very attentive and polite manny who clearly takes pride in his work. A pleasure to purchase a car from. Thanks again Steve!

2 April 2026
Rated 5 out of 5 stars

Great service from Paul Hardy

Great service from Paul Hardy. Reserved the car and travelled up to Aberdeen to view and test drive. Going through all the process buying the car he was very thorough and professional. Collecting the car the next week all went very smooth. Would definitely recommend specialist cars.

30 March 2026
John Clark Motor Group - John Clark Volkswagen Aberdeen logo

Reply from John Clark Motor Group - John Clark Volkswagen Aberdeen

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to Paul and the management team at Volkswagen Aberdeen.

We are delighted that your experience has been a positive one.

Kind Regards,

John

Rated 5 out of 5 stars

Excellent sales executive on Adam

Excellent sales executive in Adam

1 April 2026
John Clark Motor Group - John Clark Volkswagen Aberdeen logo

Reply from John Clark Motor Group - John Clark Volkswagen Aberdeen

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to Adam and the management team at Volkswagen Aberdeen.

We are delighted that your experience has been a positive one.

Kind Regards,

John

Rated 5 out of 5 stars

Staff was great

Staff was great

1 April 2026
John Clark Motor Group - John Clark Volkswagen Aberdeen logo

Reply from John Clark Motor Group - John Clark Volkswagen Aberdeen

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to the team at Volkswagen Aberdeen.

We are delighted that your experience has been a positive one.

Kind Regards,

John

Rated 5 out of 5 stars

Brilliant sales team

I visited John Clark Vw looking for an upgrade from my previous vehicle, I was looking for something more sporty, the sales person was brilliant I explained what I was after and rough price range and he was straight on it. Brilliant salesperson who knows the product well and is a credit to the company

28 March 2026
John Clark Motor Group - John Clark Volkswagen Aberdeen logo

Reply from John Clark Motor Group - John Clark Volkswagen Aberdeen

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to the team at Volkswagen Aberdeen.

We are delighted that your experience has been a positive one.

Kind Regards,

John

Rated 5 out of 5 stars

Excellent experience

Steve Geddes made everything very straightforward and prompt.

31 March 2026
John Clark Motor Group - John Clark Volkswagen Aberdeen logo

Reply from John Clark Motor Group - John Clark Volkswagen Aberdeen

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to Steve and the management team at Volkswagen Aberdeen.

We are delighted that your experience has been a positive one.

Kind Regards,

John

Rated 5 out of 5 stars

We purchased a VW Golf from yourselves

We purchased a VW Golf from yourselves, your sales agent Paul Hardy was very helpful in explaining everything about the car and helping with the whole process. He was very knowledgeable and polite and made the sale seamless. We would definitely purchase another car in the future from yourselves based on our recent experience.

29 March 2026
John Clark Motor Group - John Clark Volkswagen Aberdeen logo

Reply from John Clark Motor Group - John Clark Volkswagen Aberdeen

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to Paul and the management team at Volkswagen Aberdeen.

We are delighted that your experience has been a positive one.

Kind Regards,

John

Rated 5 out of 5 stars

Very communicative and helpful

Very communicative and helpful. Easy to talk to and answered all questions. Explained all well. Excellent experience changing my car.

29 March 2026
John Clark Motor Group - John Clark Volkswagen Aberdeen logo

Reply from John Clark Motor Group - John Clark Volkswagen Aberdeen

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to the team at Volkswagen Aberdeen.

We are delighted that your experience has been a positive one.

Kind Regards,

John

Rated 5 out of 5 stars
John Clark Motor Group - John Clark Volkswagen Aberdeen logo

Reply from John Clark Motor Group - John Clark Volkswagen Aberdeen

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to the team at Volkswagen Aberdeen.

We are delighted that your experience has been a positive one.

Kind Regards,

John

Rated 5 out of 5 stars

Good service

Bought used car, customer service was good, and happy with my new car.

28 March 2026
John Clark Motor Group - John Clark Volkswagen Aberdeen logo

Reply from John Clark Motor Group - John Clark Volkswagen Aberdeen

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to the team at Volkswagen Aberdeen.

We are delighted that your experience has been a positive one.

Kind Regards,

John

Rated 5 out of 5 stars

Great communication

Great communication throughout and arrangement of vehicle delivery was excellent for such a great distance. Vehicle price was very competitive. The friendliness and cooperation of the staff in Aberdeen was first rate.

28 March 2026
John Clark Motor Group - John Clark Volkswagen Aberdeen logo

Reply from John Clark Motor Group - John Clark Volkswagen Aberdeen

Good Afternoon,

Many thanks for your review and feedback, which I will ensure is passed on to the team at Volkswagen Aberdeen.

We are delighted that your experience has been a positive one.

Kind Regards,

John

Rated 5 out of 5 stars

smooth and effortless

Gary made the entire experience smooth and effortless, and he was fantastic to deal with from start to finish.

25 March 2026
John Clark Motor Group - John Clark Volkswagen Aberdeen logo

Reply from John Clark Motor Group - John Clark Volkswagen Aberdeen

Good Afternoon,

Many thanks for your review and feedback, which I will ensure is passed on to Gary and the management team at John Clark Holdings.

We are delighted that your experience has been a positive one.

Kind Regards,

John

Rated 5 out of 5 stars

Car upgrade.

Great experience in buying another car. Salesman Steve Geddes was helpful and professional from showing me the car, talking through and arranging trade in and new finance , emailing all paperwork to sign to showing the workings of the car on hand over, would highly recommend.

25 March 2026
John Clark Motor Group - John Clark Volkswagen Aberdeen logo

Reply from John Clark Motor Group - John Clark Volkswagen Aberdeen

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to Steve and the management team at Volkswagen Aberdeen.

We are delighted that your experience has been a positive one.

Kind Regards,

John Pirie

Rated 5 out of 5 stars

A very smooth transition …any questions or concerns were dealt with promptly.

A very smooth transition trading previous VW to new car. The process was handled extremely well and professionally by our salesman...Gary Brown in the Aberdeen garage.

19 March 2026
John Clark Motor Group - John Clark Volkswagen Aberdeen logo

Reply from John Clark Motor Group - John Clark Volkswagen Aberdeen

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to Gary and the management team at Volkswagen Aberdeen.

We are delighted that your experience has been a positive one.

Kind Regards,

John

Rated 5 out of 5 stars

5* service

5* service - Paul always went above and beyond to help when we were looking for a car with a specific spec. Delighted to have found the perfect car. Thank you for everything!

21 March 2026
John Clark Motor Group - John Clark Volkswagen Aberdeen logo

Reply from John Clark Motor Group - John Clark Volkswagen Aberdeen

Good Afternoon,

Many thanks for your review and feedback, which I will ensure is passed on to Paul and the management team at Volkswagen Aberdeen.

We are delighted that your experience has been a positive one.

Kind Regards,

John

Rated 5 out of 5 stars

Gary Brown in Sales gave me a 5-stars’ service

Gary Brown has always given a 5 star service at Specialist Cars (John Clark Volkswagen Aberdeen) and it’s always a pleasure to work with him in getting the car I want.

21 March 2026
John Clark Motor Group - John Clark Volkswagen Aberdeen logo

Reply from John Clark Motor Group - John Clark Volkswagen Aberdeen

Good Afternoon,

Many thanks for your review and feedback, which I will ensure is passed on to Gary and the management team at Volkswagen Aberdeen.

We are delighted that your experience has been a positive one.

Kind Regards,

John

Rated 5 out of 5 stars

Had the best experience when buying a…

Had the best experience when buying a car from Steve, very professional and attentive! Ross the sales controller and Laura from the Central finance unit were both very helpful and made me feel at ease the whole way through, I will definitely be back when trading in for my next car! Highly recommended!

19 March 2026
John Clark Motor Group - John Clark Volkswagen Aberdeen logo

Reply from John Clark Motor Group - John Clark Volkswagen Aberdeen

Good Afternoon,

Many thanks for your review and feedback, which I will ensure is passed on to Steve, Ross, Laura and the management team at Volkswagen Aberdeen.

We are delighted that your experience has been a positive one.

Kind Regards,

John

Rated 4 out of 5 stars

Said what I was after car wise and I…

Said what I was after car wise and I got the car I have anted

14 March 2026
John Clark Motor Group - John Clark Volkswagen Aberdeen logo

Reply from John Clark Motor Group - John Clark Volkswagen Aberdeen

Good Afternoon,

Many thanks for your review and feedback, which I will ensure is passed on to the team at Volkswagen Aberdeen.

We are delighted that your experience has been a positive one.

Kind Regards,

John

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