Despite being extremely busy, Pentland Elgin managed to fit us in at short notice in to sort fault codes on the vehicle. They also had the vehicle ready in a couple of days but provided a hire care m... See more
Company replied
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Despite being extremely busy, Pentland Elgin managed to fit us in at short notice in to sort fault codes on the vehicle. They also had the vehicle ready in a couple of days but provided a hire care m... See more
Company replied
The initial sales agent was very knowledgeable about the vehicle. I visited several times before I made a decision, which would have been frustrating I’m sure, but they listened and understood my need... See more
Company replied
Getting the car picked up from home and valeted as part of the courtesy, was fab. Also, being able to pay a monthly service plan, is great. Thankfully only required one major repair’ which was very ex... See more
Company replied
We could not express how well we were treated and ease of purchase and transfer of our trade in car to receiving our lovely Evoke. Our financial experience was easy. We were guided thoroughly through... See more
Company replied
Pentland Land Rover Elgin forms part of the award winning John Clark Motor Group. Our prestigious showroom in Elgin has a wide range of new and Approved Used Land Rover vehicles for sale, as well as a huge selection of aftersales service and maintenance packages. Located next to the A96, in Elgin, Morayshire we are ideally located between Aberdeen and Inverness and we are easily accessible from anywhere in the north east of Scotland. By visiting Pentland Land Rover you can view the full range of new Land Rover vehicles and our friendly staff will organise a test drive for you in the car of your choice. We will also talk you through our range of finance offers that make funding your exciting new purchase straightforward and simple from start to finish. To find out more come and see us, call us or complete an online enquiry form and we will get back to you as soon possible. We look forward to seeing you soon.
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All Our Vehicles Are John Clark Approved

Moycroft Industrial Estate, IV30 1XZ, Elgin, Scotland, United Kingdom
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The initial sales agent was very knowledgeable about the vehicle. I visited several times before I made a decision, which would have been frustrating I’m sure, but they listened and understood my needs. Unfortunately the were not available when I went to pick the car up, however the business manager took on the role after what seemed like a good handover from the initial agent as they knew my wishes/ wants and worries. Great experience and a lovely car. I’m just waiting on a follow up on the app side of the car which I have been promised…hence only 4 stars for now.

Reply from John Clark Motor Group - Pentland Land Rover Elgin
Despite being extremely busy, Pentland Elgin managed to fit us in at short notice in to sort fault codes on the vehicle. They also had the vehicle ready in a couple of days but provided a hire care meantime. All staff were extremely helpful.

Reply from John Clark Motor Group - Pentland Land Rover Elgin
Excellent service
Staff very good at understanding what you require

Reply from John Clark Motor Group - Pentland Land Rover Elgin
Helpful salesperson, everything explained well. Lots of choice and the video's are great to see your car.

Reply from John Clark Motor Group - Pentland Land Rover Elgin
Two weeks ago I booked my Range Rover into Pentland Land Rover Elgin for a major service, including the belt change. Despite hearing negative rumours about the garage, I went ahead as it’s my local Land Rover dealer.
I collected the car two days later and immediately noticed a knocking noise on the drive home. The vehicle was returned to the garage twice, but the issue is still unresolved.
I emailed the garage on two separate occasions and received no response. I’ve since spoken directly to the garage manager, who has stated the problem has nothing to do with their work.
After spending a significant amount of money on a major service, this level of customer service and accountability is extremely disappointing. I would strongly advise others to think twice before using this garage.

Reply from John Clark Motor Group - Pentland Land Rover Elgin
Took our 2 nd landrover back to pentland elgin and guess what they were the most unhelpful staff I've ever come across in all my 50 yrs of driving .after taking out an extended warranty with landrover they came back and wriggled out of it on a technicality this is the 2nd car from this dealer which has given us a big headache so we are finally finished with this crap dealer and also finished with this substandard brand .landrover WAS!!!!!! a brand years ago but now they are definitely bottom of the scrap heep

Reply from John Clark Motor Group - Pentland Land Rover Elgin
Straight Forward, great service Mike Anderson took care of everything from start to finish

Reply from John Clark Motor Group - Pentland Land Rover Elgin

Reply from John Clark Motor Group - Pentland Land Rover Elgin
The sales manager George Mackie was very helpful and polite. Excellent company and people to deal with. Thank you.

Reply from John Clark Motor Group - Pentland Land Rover Elgin

Reply from John Clark Motor Group - Pentland Land Rover Elgin
The salesman was 1st class . Kept me informed of my car’s arrival and stayed back late one night so I could collect my new car . This is my 4th car from Pentland Landrover Elgin and the salesman Mike Anderson . I think that speaks volumes for both the dealership and the salesman

Reply from John Clark Motor Group - Pentland Land Rover Elgin

Reply from John Clark Motor Group - Pentland Land Rover Elgin
George was the perfect salesman. Nothing was a bother.

Reply from John Clark Motor Group - Pentland Land Rover Elgin
Having bought a few cars from Pentland Elgin over the last couple of years. George Mackie sales was very experienced and spoke through everything in intensive and professional manner.

Reply from John Clark Motor Group - Pentland Land Rover Elgin
Very good customer service. Great experience buying my Land Rover Discovery highly recommend

Reply from John Clark Motor Group - Pentland Land Rover Elgin
Friendly and professional service throughout the process. All options explained fully, ample test drives provided and no rush to purchase. Thoroughly recommended.

Reply from John Clark Motor Group - Pentland Land Rover Elgin
Excellent customer service, welcoming environment and efficient staff.

Reply from John Clark Motor Group - Pentland Land Rover Elgin
Harley was excellent and gave excellent customer service.

Reply from John Clark Motor Group - Pentland Land Rover Elgin

Reply from John Clark Motor Group - Pentland Land Rover Elgin
We found sales man George Mackie very helpfull and made the deal go very smoothly

Reply from John Clark Motor Group - Pentland Land Rover Elgin
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