John Clark Motor Group - Pentland Land Rover Perth Reviews 

206
TrustScore 4.5 out of 5

4.6

Dunkeld Road 192, PH1 3GD Perth, Scotland, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Bruce Cleland, Sales Executive, was very helpful, and managed to setup the car and my mobile, which would have baffled me. The wheels were painted to my requirements, and a small spot of friction in... See more

Company replied

Rated 5 out of 5 stars

My experience with Jaguar Dundee has been fantastic, I get open honest communication. We are able to talk about any needed works without feeling pressured. The customer service, is excellent. As... See more

Company replied

Rated 5 out of 5 stars

Truly a professional made us feel at ease the minute we meet him. Knew his stuff a really professional nice guy Felt totally at ease in safe hand worked out of Perth and his name was David Thomson... See more

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Rated 5 out of 5 stars

Dean was very good very thorough and Evri thing went smoothly viechle was turned out exceptionally well thanks again for your efforts

Company replied


Company details

  1. #55 of 89 best companies in Car dealer
  2. #12 of 20 best companies in MOT Centre
  3. #43 of 60 best companies in Vehicle Repair
  4. #33 of 55 best companies in Car service
  5. #15 of 19 best companies in Motorbike dealer
  6. #28 of 54 best companies in Used car dealer

Written by the company

Pentland Land Rover Perth forms part of the incredibly successful John Clark Motor Group and we have a proud history of delivering high-quality Land Rover cars and servicing combined with incredible levels of customer service. At our state-of-the-art dealership we have an incredible selection of new and used Land Rover cars as well as aftersales support services to keep your car in pristine condition for your entire ownership. Come and visit us today to explore the full range of Land Rover cars and take a test drive in the model you like the most. You can also have a closer look at the full range of Approved Used cars we have available. As an approved Land Rover dealer we are constantly updating our used car selection and can give you access to some of the latest models at great prices. Don't hesitate to give us a call if you have any questions. We look forward to welcoming you soon.

John Clark Motor Group

Written by the company

Family Owned Business Focused on Excellent Customer Service
Our customers are very important to us and we have a longstanding commitment to treat all of our customers the way we would like to be treated.Our mission is to deliver an exceptional experience that customers trust and advocate, by working together as a family.

John Clark Approved

All Our Vehicles Are John Clark Approved

All Our Vehicles Are John Clark Approved
All our vehicles are John Clark Approved which includes a thorough inspection, HPI check and service history check before the vehicle goes on sale for utmost peace of mind.

Contact info

  • Dunkeld Road 192, PH1 3GD, Perth, Scotland, United Kingdom

  • 01738 474200

4.6

Excellent

TrustScore 4.5 out of 5

206 reviews

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4.6

All reviews

(206)

2,068 reviews in the last 12 months

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Rated 5 out of 5 stars
John Clark Motor Group - Pentland Land Rover Perth logo

Reply from John Clark Motor Group - Pentland Land Rover Perth

Good Morning Ian,

Many thanks for your review and feedback, which I will ensure is passed on to the team at Land Rover Perth.
We are delighted that your experience has been a positive one.

Kind Regards,
Stephen

Rated 5 out of 5 stars

Decent experience

Helpful receptionists. Good video of issues with car. Timely repair, hopefully effective. Not cheap. Took time to get appointment even though warning light displayed.

22 June 2023
John Clark Motor Group - Pentland Land Rover Perth logo

Reply from John Clark Motor Group - Pentland Land Rover Perth

Good Morning Graham,

Many thanks for your review and feedback, which I will ensure is passed on to the team at Land Rover Perth.
We are delighted that your experience has been a positive one.

Kind Regards,
Stephen

Rated 5 out of 5 stars

Excellent service from start to finish…

Excellent service Alisha is a credit to John Clark Group that goes above and beyond organised me.to switch cars on Saturday 18 June and.the receptionist (sorry didn't get her name) was a brilliant nothing was to much trouble for these two!

17 June 2023
John Clark Motor Group - Pentland Land Rover Perth logo

Reply from John Clark Motor Group - Pentland Land Rover Perth

Good Morning Kevin,

Many thanks for your review and feedback, which I will ensure is passed on to Alisha and the team at Land Rover Perth.
We are delighted that your experience has been a positive one.

Kind Regards,
Stephen

Rated 5 out of 5 stars

Informative

In a word - Pamela.
She was great from drop off to pick up. Kept me informed throughout the day.

29 May 2023
John Clark Motor Group - Pentland Land Rover Perth logo

Reply from John Clark Motor Group - Pentland Land Rover Perth

Good Morning Sandra,

Many thanks for your review and feedback, which I will ensure is passed on to Pamela and the team at Land Rover Perth.
We are delighted that your experience has been a positive one.

Kind Regards,
Stephen

Rated 5 out of 5 stars

5 ⭐ Alesha

5 ⭐ for the staff,especially Alesha her knowledge was amazing . I would say she knows more about cars than I do. Very friendly and helpful. Thank you very much.

22 June 2023
Unprompted review
John Clark Motor Group - Pentland Land Rover Perth logo

Reply from John Clark Motor Group - Pentland Land Rover Perth

Good Morning Roddy,

Many thanks for your review and feedback, which I will ensure is passed on to Alisha the team at Land Rover Perth.
We are delighted that your experience has been a positive one.

Kind Regards,
Stephen

Rated 5 out of 5 stars

Polite staff who kept me informed…

Polite staff who kept me informed throughout. Although the part was out of stock I was provided with a courtesy car for the duration. Most of all the courtesy of Alisha at Pentland Perth was a great ambassador for your organisation

19 June 2023
John Clark Motor Group - Pentland Land Rover Perth logo

Reply from John Clark Motor Group - Pentland Land Rover Perth

Good Morning Tom,

Many thanks for your review and feedback, which I will ensure is passed on to Alisha the team at Land Rover Perth.
We are delighted that your experience has been a positive one.

Kind Regards,
Stephen

Rated 5 out of 5 stars

Easy check in the night before

Easy check in the night before, and work completed on time and got car back at the agreed time.

13 June 2023
John Clark Motor Group - Pentland Land Rover Perth logo

Reply from John Clark Motor Group - Pentland Land Rover Perth

Good Morning John,

Many thanks for your review and feedback, which I will ensure is passed on to the team at Land Rover Perth.
We are delighted that your experience has been a positive one.

Kind Regards,
Stephen

Rated 5 out of 5 stars

Everything as expected.

Nothing outstanding.
Everything i would expect from a premium car retailer.

28 May 2023
John Clark Motor Group - Pentland Land Rover Perth logo

Reply from John Clark Motor Group - Pentland Land Rover Perth

Good Morning Mr Dean,

Many thanks for your review and feedback, which I will ensure is passed on to the team at Land Rover Perth.
We are delighted that your experience has been a positive one.

Kind Regards,
Stephen

Rated 5 out of 5 stars

Rebecca on the service desk was…

Rebecca on the service desk was outstanding again. She really go's above and beyond for her customers. She is a credit to the company, would highly recommend

1 June 2023
John Clark Motor Group - Pentland Land Rover Perth logo

Reply from John Clark Motor Group - Pentland Land Rover Perth

Good Morning Gavin,

Many thanks for your review and feedback, which I will ensure is passed on to Rebekah and the team at Land Rover Perth.
We are delighted that your experience has been a positive one.

Kind Regards,
Stephen

Rated 5 out of 5 stars

Very friendly service

Very firmly, helpful and informative .

17 May 2023
John Clark Motor Group - Pentland Land Rover Perth logo

Reply from John Clark Motor Group - Pentland Land Rover Perth

Good Morning Lee,

Many thanks for your review and feedback, which I will ensure is passed on to the team at Land Rover Perth.
We are delighted that your experience has been a positive one.

Kind Regards,
Stephen

Rated 5 out of 5 stars

Ideal service experience…

Everything went to plan & was very professional. Our Land Rover service agent was Rebecca who did a great job & organised the visit. The lady on reception also looked after us well. I did not see the actual technicians but they also did a most professional & thorough job.The service centre was Pentland Rover Perth

28 May 2023
John Clark Motor Group - Pentland Land Rover Perth logo

Reply from John Clark Motor Group - Pentland Land Rover Perth

Good Morning Brian,

Many thanks for your review and feedback, which I will ensure is passed on to Rebecca and the team at Land Rover Perth.
We are delighted that your experience has been a positive one.

Kind Regards,
Stephen

Rated 1 out of 5 stars

Terrible service!

Terrible service!! Went into book a service, waited over 40 minutes for someone from service to be available as a result I left but the receptionist assured me someone would call me to book my car in. ELEVEN days later still no call. Called them to speak to the service manager and the dealership manager to be told I can always take my car to another dealer and not to use Pentland Landrover Perth. Would never ever buy a car from them, service is terrible. They genuinely do not care about the customer. Staff turnover is very high. Avoid this dealer at all costs.

17 May 2023
Unprompted review
John Clark Motor Group - Pentland Land Rover Perth logo

Reply from John Clark Motor Group - Pentland Land Rover Perth

Good morning,

As there is no name attached to this review, can you please contact me direct at sara.lagerman@john-clark.co.uk so we can investigate and address this?

Many thanks,

Sara

Rated 5 out of 5 stars

Kept fully informed of work to be done…

Kept fully informed of work to be done and recommended. Work done and car returned on time.

3 May 2023
John Clark Motor Group - Pentland Land Rover Perth logo

Reply from John Clark Motor Group - Pentland Land Rover Perth

Good Evening David,

Many thanks for your review and feedback, which I will ensure is passed on to the team at Land Rover Perth.
We are delighted that your experience has been a positive one.

Kind Regards,
Stephen

Rated 5 out of 5 stars

Happy with the service re new vehicle

Happy with the service re new vehicle
Good personal attention from Ross Whamond

29 March 2023
John Clark Motor Group - Pentland Land Rover Perth logo

Reply from John Clark Motor Group - Pentland Land Rover Perth

Good Morning David,

Many thanks for your review and feedback, which I will ensure is passed on to Ross and the team at Land Rover Perth.
We are delighted that your experience has been a positive one.

Kind Regards,
Stephen

Rated 5 out of 5 stars

Staff very courteous and professional…

Staff very courteous and professional from first walking to collection of our vehicle.

17 April 2023
John Clark Motor Group - Pentland Land Rover Perth logo

Reply from John Clark Motor Group - Pentland Land Rover Perth

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to the team at Land Rover Perth.
We are delighted that your experience has been a positive one.

Kind Regards,
Stephen

Rated 5 out of 5 stars

The service and communication from…

The service and communication from Alisha at the Perth branch was second to none, she kept me updated on my repair situation and was a pleasure to deal with .

11 April 2023
John Clark Motor Group - Pentland Land Rover Perth logo

Reply from John Clark Motor Group - Pentland Land Rover Perth

Good Morning George,

Many thanks for your review and feedback, which I will ensure is passed on to Alisha and the team at Land Rover Perth.
We are delighted that your experience has been a positive one.

Kind Regards,
Stephen

Rated 5 out of 5 stars

Great service thank you

Quick service

24 March 2023
John Clark Motor Group - Pentland Land Rover Perth logo

Reply from John Clark Motor Group - Pentland Land Rover Perth

Good Morning Julia,

Many thanks for your review and feedback, which I will ensure is passed on to the team at Land Rover Perth.
We are delighted that your experience has been a positive one.

Kind Regards,
Stephen

Rated 5 out of 5 stars

Good service and helpful

Good service, kept in touch with updates on car and progress of work.

2 April 2023
John Clark Motor Group - Pentland Land Rover Perth logo

Reply from John Clark Motor Group - Pentland Land Rover Perth

Good Afternoon Elizabeth,

Many thanks for your review and feedback, which I will ensure is passed on to the team at Land Rover Perth.
We are delighted that your experience has been a positive one.

Kind Regards,
Stephen

Rated 5 out of 5 stars

I couldn’t have had a better…

I couldn’t have had a better experience. My Discovery 5 went in on an afternoon for a couple of minor issues. I was driven five miles back to my home and the car, nicely washed and repaired, was delivered back to my home before 9am the next day. The staff were all pleasant and helpful.

4 April 2023
John Clark Motor Group - Pentland Land Rover Perth logo

Reply from John Clark Motor Group - Pentland Land Rover Perth

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to the team at Land Rover Perth.
We are delighted that your experience has been a positive one.

Kind Regards,
Stephen

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