Johnsons Seeds Reviews 

2,358
•
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 49 reviews, reviewers had a great experience with this company. Many consumers express immense satisfaction with the beautiful and healthy plants they receive, noting that items arrive safely and right on schedule. People consistently mention the exceptional standard of the products, praising the careful packaging that ensures everything stays protected during transit. Some reviewers were not happy with certain seeds failing to germinate properly or plants arriving damaged and wilted after spending too much time in transit. Customers additionally reported frustrating experiences involving delayed order updates, unhelpful customer service responses when seeking assistance, and unexpected item substitutions.

What people talk about most

Product

Users describe ambiguous interactions with product, as experiences vary significantly. On one hand, consumers... See more

Quality

Clients share ambiguous opinions on quality, with many reviewers praising the excellent condition, healthy... See more

Delivery service

Reviewers express mixed feelings about the delivery service, with some customers praising the fast delivery... See more

Order

People report ambiguous experiences with order, noting that while items were initially confirmed as in stock... See more

Customer service

Customers consistently note ambiguous experiences with customer service, as opinions are sharply divided.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I ordered 90 Winter Pansy garden ready plants. A few had come out of their pots in transit, but all were healthy. Not as large as stated, but acceptable. They are now safely transplanted. They arrived... See more

Company replied

Rated 4 out of 5 stars

The plants are excellent but I don’t like Yodel. They deliver in the evenings and at weekends and some drivers obviously don’t understand the term “live plants”as they had been upside down and fallen... See more

Company replied

Rated 4 out of 5 stars

The plants were healthy. There was only two in the packs I couldn’t use. They were smashed. Other than that satisfied. Thankyou

Company replied

Rated 5 out of 5 stars

I received the packets…Of bulbs safely. Thanking you Yours sincerely Princess Wendy Lawrence- Stewart Duchess. Of Dorset Countess. Of Holland

Company replied


Company details

  1. Garden centre
  2. also in
  3. Seed Supplier
  4. Wholesale Plant Nursery

Information provided by various external sources

Established in 1820, Johnsons Seeds supply premium quality flower and vegetable seeds, young plants and gifts for gardeners.


Contact info

4.1

Great

TrustScore 4 out of 5

2k reviews

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4.1

All reviews

(2,358)

25 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The healthiest best packed plants I…

The healthiest best packed plants I have recieved all year Thankyou it’s so dissapointing if they are half dead and your plants were so healthy and ingeniously put in a planter box

5 August 2025
Johnsons Seeds logo

Reply from Johnsons Seeds

Good Morning,
We're happy to hear that you received such healthy plants! We appreciate your kind words and are so glad our packaging met your expectations. Thank you for your positive feedback!

Kind Regards
Customer Services

Rated 3 out of 5 stars

One of chrysanthemum plants root system…

One of chrysanthemum plants root system not developed and nit transplanted well
All. Rest really good specimens.

5 August 2025
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Reply from Johnsons Seeds

Good Morning,

We appreciate your feedback. We're sorry one chrysanthemum plant wasn't as expected. We'll review our transplanting process to ensure better quality. Please contact us at cs@mr-fothergills.co.uk and we will happily look further into this for you.

Kind Regards
Customer Services

Rated 5 out of 5 stars

A very good online service delivering healthy plants.ts.

I ordered some patio chrysanths. from Woolmans online service on August 2nd.
The plants arrived after about a week very well packaged so there was no damage. The plants looked very healthy and were in very good condition.
An excellent service from Woolmans.

5 August 2025
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Reply from Johnsons Seeds

Good Morning,
We're happy to hear that your patio chrysanths arrived in excellent condition, thanks to our careful packaging. We appreciate you taking the time to share your positive experience with our service.
Kind Regards
Customer Services

Rated 5 out of 5 stars

Well packaged and planted

Well packaged and planted. Very healthy looking plants. Strong, good size.
Many thanks

29 July 2025
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Reply from Johnsons Seeds

Good Morning
Thank you for taking the time to leave us a review
We appreciate your feedback
Kind Regards,
Customer Service

Rated 5 out of 5 stars

Flower power to Woolmans

Great choice of seeds, and a superb three-for-two offer to make a sizaeable order still good VFM. Easy ordering process and items arrived very quickly in post. Well packaged and protected. Thank you

17 July 2025
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Reply from Johnsons Seeds

Good Morning
Thank you for taking the time to leave us a review
We appreciate your positive feedback
Kind Regards,
Customer Service

Rated 5 out of 5 stars

The chrysanths I received were lovely…

The chrysanths I received were lovely stocky,healthy looking plants of a good size.Every year I forget to order any "pot"chrysanths and have a real problem finding any left in time for Autumn.I had the same problem this year and searched in vain,all sites saying "sold out"Then I remembered Woolmans and sure enough,they were able to supply exactly what I wanted,good price and arrived very quickly.So delighted Woolmans.Thankyou.

16 July 2025
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Reply from Johnsons Seeds

Good Morning
Thank you for taking the time to leave us a review
We appreciate your positive feedback
Kind Regards,
Customer Service

Rated 5 out of 5 stars

My plants were better than expected

My plants were better than expected. Thank you.

8 July 2025
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Reply from Johnsons Seeds

Good Morning
Thank you for taking the time to leave us a review
We appreciate your feedback
Kind Regards,
Customer Service

Rated 3 out of 5 stars

This year nearly all the plants…

This year nearly all the plants delivered had been given a very rough ride to the extent that I am seriously considering sustaining the additional cost of buying direct from a nursery. You were not alone Parkers suffered similarly but I had moved most of my orders from Parkers to you. They pack better than you.

5 July 2025
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Reply from Johnsons Seeds

Good Morning
Thank you for taking the time to leave us a review
We appreciate your honest feedback and will use this to improve the service we offer.
Please do not hesitate to contact us if we can be of any further help
Kind Regards,
Customer Service

Rated 3 out of 5 stars

Lovely strong plants but very late…

Lovely strong plants but very late arriving. I’ll be very surprised if they flower this season

24 June 2025
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Reply from Johnsons Seeds

Good Morning
Thank you for taking the time to leave us a review
We appreciate your honest feedback and will use this to improve the service we offer.
Please do not hesitate to contact us if we can be of any further help
Kind Regards,

Rated 5 out of 5 stars

Wonderful quality

Fabulous quality plants well packaged

26 June 2025
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Reply from Johnsons Seeds

Good Morning
Thank you for taking the time to leave us a review
We appreciate your feedback
Kind Regards,
Customer Service

Rated 4 out of 5 stars

Plants arrived healthy

Plants arrived healthy and have been potted although the plants were not labelled so I shall have to wait before I know which ones are which.

24 June 2025
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Reply from Johnsons Seeds

Good Morning
Thank you for taking the time to leave us a review
We appreciate your honest feedback and will use this to improve the service we offer.
Please do not hesitate to contact us if we can be of any further help
Kind Regards,
Customer Service

Rated 5 out of 5 stars

I had 5 chrysanth plugs delivered by…

I had 5 chrysanth plugs delivered by post one of which was damaged on arrival I contacted Woolmans who arranged for a further five to be delivered which all arrived in good condition. I would have been satisfied if only one replacement was sent so I think Woolmans went above and beyond their duty
Very satisfied

24 June 2025
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Reply from Johnsons Seeds

Good Morning
Thank you for taking the time to leave us a review
We appreciate your positive feedback
Kind Regards,
Customer Service

Rated 5 out of 5 stars

Basket and tub plants very healthy good packing

Sorry no more writing needed Have already told you I was happy with my plants and the delivery

24 June 2025
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Reply from Johnsons Seeds

Good Morning
Thank you for taking the time to leave us a review
We appreciate your positive feedback
Kind Regards,
Customer Service

Rated 4 out of 5 stars

Order was posted as promised

Order was posted as promised. Out of the two sets of plants shipped individually one set arrived in a very stressed state.
The delivery company should be able to do better than that

24 June 2025
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Reply from Johnsons Seeds

Good Afternoon
Thank you for taking the time to leave us a review
We appreciate your honest feedback and will use this to improve the service we offer.
Please do not hesitate to contact us if we can be of any further help
Kind Regards,
Customer Service

Rated 5 out of 5 stars

First class plug plants

First class plug plants, grew very quickly in the garden and I highly recommend for quality, packaging and delivery.

24 June 2025
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Reply from Johnsons Seeds

Good Afternoon
Thank you for taking the time to leave us a review
We appreciate your feedback
Kind Regards,
Customer Service

Rated 1 out of 5 stars

Much later than expected

I run a gardening club. The sweet peas were delivered very late, when I phoned to see where they were the help desk was no help at all, she didn’t know anything, it was very frustrating. Several people couldn’t make the ever changing date at the gardening club so I was left with having to pay for half the sweet peas myself. Woolmans should have let me know the approximate date. Now the sweet peas are in the garden and nowhere near flowering when others I’ve grown from seed are 7ft high and flowering.

24 June 2025
Johnsons Seeds logo

Reply from Johnsons Seeds

Good Afternoon
Thank you for taking the time to leave us a review
We appreciate your honest feedback and will use this to improve the service we offer.
Please do not hesitate to contact us if we can be of any further help
Kind Regards,
Customer Service

Rated 1 out of 5 stars

Not the same standard as Woolmans

I have bought plants from Woolmans for several years. The plants have previously always been very good quality, healthy and well packaged. This year (2025) was very disappointing. The plants arrived upside down, out of their trays. They had few roots, those they had were dry. The begonias were also infested with a type of flea beetle, which had damaged the leaves. Subsequently the plants have not become established and have failed to thrive. I had noted Woolmans had been bought by another well know mail order plant supplier, who I had used previously but was not happy with. Whilst they may have continued to keep the Woolmans name, they have not maintained the same standards or quality. Needless to say, I will not be buying plants from this supplier in the future.

24 June 2025
Johnsons Seeds logo

Reply from Johnsons Seeds

Good Afternoon
Thank you for taking the time to leave us a review
We appreciate your honest feedback and will use this to improve the service we offer.
Please do not hesitate to contact us if we can be of any further help
Kind Regards,
Customer Service

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