Voy logo
Visit website

Voy Reviews 19,608

•
TrustScore 4.5 out of 5

4.7

Online Pharmacy
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 13,655 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent delivery service, noting its speed and reliability. The customer service team is frequently highlighted for being friendly, helpful, and knowledgeable, providing great support and advice. Many people appreciate the clear communication and the ease of the overall service, from initial consultations to receiving products. However, some customers have experienced issues with customer service, mentioning long wait times for responses and difficulties with prescription fulfillment. A few people also noted concerns about the product information provided and the effectiveness of certain products, feeling that the scientific evidence for weight loss was lacking.

What people talk about most

Delivery service

Customers had positive experiences with delivery service. Many reviewers praised the speed and efficiency,... See more

Customer service

People report positive experiences with customer service. Many customers praise the helpfulness and... See more

Staff

Customers consistently note positive experiences with staff. Many reviewers praise the team for being... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the easy and efficient... See more

Product

Reviewers highlight positive aspects of the product. Many customers praise the excellent packaging, quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The application process was thorough, but also straightforward. I am finding the app very helpful, so hopefully it will help keep me on track. I love how the app shows the next order date and the... See more

Rated 5 out of 5 stars

I spoke to customer service twice before starting as I changed my start date as wouldn’t be home to receive my first Mounjaro so order had to be cancelled and reordered. Both customer service assistan... See more

Rated 5 out of 5 stars

Been with voy 9 months lost 5 stone 9lbs so far. Voy have been incredible and I have had support the full way. It’s given me my life back and I now have a normal blood pressure readings and... See more

Rated 5 out of 5 stars

I now make better choices for food, smaller portions concentrate more on protein and less carbohydrates. Hydration has become a major factor for me, I drink more water than I ever have done.

Company details

  1. #38 of 106 best companies in Online Pharmacy
  2. #27 of 66 best companies in Weight-Loss Service

About Voy

Written by the company

Voy

Voy - science-led healthcare. Led by the country's leading medical experts.

Our no-nonsense, science-backed approach to healthcare resets both mind and body to help you reach and maintain a healthy, happy lifestyle.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

20K reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 4 out of 5 stars

I’ve not started the injections yet

I’ve not started the injections yet, but the sign up, consultation of bmi and the delivery were 10/10.
They even prescribed anti sickness and medication for any possible diarrhoea which is amazing and as I’m medically trained I think it’s very preventable and good patient care really. Can’t fault it and looking forward to my results 😀

30 April 2026
Rated 4 out of 5 stars

The delivery and packaging were both…

The delivery and packaging were both excellent. However, it's too early to assess the company's overall performance as I haven't received any follow-up communication or email since my product was delivered less than a week ago.

Thank you.

28 April 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look