Novum Bank Group Reviews 

3
TrustScore 3 out of 5

3.0

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3.0

Average

TrustScore 3 out of 5

3 reviews

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3.0

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(3)

3 reviews in the last 12 months

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Rated 1 out of 5 stars

Nicht ein Stern wert

Nicht ein Stern wert. Die joker mastercard funktioniert gar nicht. Sie verlangen Gebühren 2 mal bezahlt dafür dass die Kartendetails die zum Einkauf notwendig sind mit 2.99 Euro vergütet werden. Dies ist 2 mal geschehen ohne dass sie die kompletten Daten rausgerückt haben 2 mal nur 8 Zahlen. Wir sind im Betrugsbereich also vorsichtig an alle und Finger weg davon. Ich melde jetzt den Aufsichtsbehörden damit die Karten aus dem Verkehr gezogen werden. Der Support funktioniert auch nicht erst nach eindringlichen Ansage erklärt sie noch nicht mal von der Bank selbst die letzten Kartenumnern hätte nur die Bank. Ein Geschäft werden sie in D nicht mehr machen dafür sorge ich 20 Gebühren für den Gulli mal schauen ob sie den Restbetrag überweisen ohne weitere Gebühren und wielange das dauert

22 June 2026
Unprompted review

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